Curvedream Reviews 

196
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, most reviewers were let down by their experience overall. Customers frequently report that products received bear little resemblance to what was advertised online, often differing in color and material. Many found the quality very poor, describing items as cheap, shoddily made, unwearable, and with incorrect sizing. The return process was a major source of frustration, often proving difficult or impossible, with customers frequently offered only partial refunds (30-75%) and pressured to keep unsatisfactory items. Many noted the company, despite appearing UK-based, required expensive international returns to the USA or China.

What people talk about most

Product

Reviewers express strong disappointment with the product, frequently noting that items received bear no... See more

Quality

Clients share negative opinions on quality, with many reviewers consistently reporting that products are of... See more

Refund

People report negative experiences with refund, often citing difficulties in obtaining a full refund and... See more

Return policy

Reviewers highlight significant dissatisfaction with the return policy, describing it as a "nightmare" and... See more

Website

Customers consistently express disappointment with the website, primarily due to products not matching online... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered jeans that so far 5 weeks later haven’t arrived. Supposedly arrived at UK delivery facility but not moved since. Emailed twice and now apparently sending another pair and to expect them “in an... See more

Rated 1 out of 5 stars

Horrendous! Items arrived, nothing like images, material much cheaper and a blue dress turned out to be see through white! Seriously a complete scam. AVOID AT ALL COSTS. Only buy items from trusted on... See more

Rated 1 out of 5 stars

First email asking for refund only offered 30% and keep items, then 50% and finally 70%. I accepted this, mainly due to postage to America with tracking would have cost approx £35. Hoping to sell the... See more

Rated 1 out of 5 stars

Scam outfit DO NOT BUY FROM THIS SCAM OUTFIT YOU WILL LOSE MOST OF YOUR HARD EARNED MONEY. Quality of items are rubbish. Return process operates outside of UK distance selling regulations. To... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

This website is owned and operated by curvedream's online operation team. Here, we offer a variety of fashionable dresses with high quality for customers. With the unique styles and intimate service, each one of our piece will make you the center of the attention. CurveDream firmly believes that every woman deserves to be confident, comfortable and beautiful. Along with renowned craftsmanship, we also provide perfect after-sale service. If you have any questions or suggestions, please contact our customer service.https://www.curvedream.co.uk/contact-us.html


Contact info

1.2

Bad

TrustScore 1 out of 5

196 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(196)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very difficult to return items from UK

The dresses I ordered were lovely, however they did not fit, so I requested to return them, and that’s when the problems started!

It is not ‘easy to return’ as stated in the small print, it’s practically impossible to return items from the UK and get a refund!

Please note this is NOT a UK company despite the “co.uk” website address. Nowhere in the small print does it state that returns have to be sent to New Jersey, USA!

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs!!

Avoid this company at all costs!!
Ordered a dress that arrived way to small
The dress arrived from Reading !!
Requested return, they would not supply me with return instructions, tried to offer credit note , then partial refund if £11 plus credit note !! The dress was £59 !! Inc postage
I declined this and again asked to rerun !!! They came back with as they are based in USA it’s not worth me returning!!! I’ve accepted a refund of £26 for the simple reason I don’t have to deal with this dreadful bunch of rip off merchants ever again … DO NOT USE THIS COMPANY!!

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

I still have not received my order

I still have not received my order. I believe these ppl are committing fraud. I will be reporting them to BBB ! I ordered about 5 weeks ago! They said should be here in 6-12 business days. I’ve look at the tracking and it doesn’t show anything. Don’t buy from this place.

March 14, 2025
Unprompted review
Rated 2 out of 5 stars

picture looked amazing and I ordered

picture looked amazing and I ordered - what arrived was awful cheap nasty 'nightie' fabric dress - dont stand near a candle or similar - would never wear it out in public - or even in the house. Notice the email address is .co.uk but paid £16 for expedited delivery due to upcoming holiday - only to find out it came from Guangzou China - nothing against the Chinese but was expecting something better quality from an allged UK address

March 12, 2025
Unprompted review
Rated 2 out of 5 stars

Follow Up - for 'Do not be Fooled'

I wrote a review 'Do not be Fooled' on 19 February 2025 regarding Curvedream & my experience. I stand by every word of that review as 100% true at the time of writing. But I firmly believe, if one is going to publicly highlight a Company's flaws, you should be fair & highlight any positives too! I was extremely surprised to find that this morning, on checking my banking app, I have received a full refund for the dress (excluding shipping costs) thanking you Amy from Customer Services.

February 19, 2025
Unprompted review
Rated 3 out of 5 stars

Trousers fit and have decided to keep…

Trousers fit and have decided to keep them,(just about) but on the website the material is stated as being viscose. The label inside the garment states it is polyester. This is 100% artificial whereas viscose is made of natural fibres plus synthetic chemicals, so not as described by the seller.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

How come curvydream.co.uk say you…

How come curvydream.co.uk say you cannot return their items as they are in new Jersey and I would have to pay my own postage when I needed to return 3 items that were TWO SMALL I had to accept part payment instead of a full refund so now I have paid for items not fit for purpose as they don't fit. This shouldn't be allowed as it's address is .co.uk web

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Awful just awful. Avoid

Item looked really nice on website and I was keen for it to arrive. For the price, I guessed it was going to be from China so ordered 2 sizes up. Omg it arrived today, disappointed doesn't come close. Nasty material, cheaply made, horrible colours nothing like the picture. But when I tried it on...it's tiny! Probably 5 sizes smaller than UK equivalent size. Also expensive postage and takes a long time before it reaches Royal Mail for their 48 delivery service.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

Dress arrived to small and smelt like…

Dress arrived to small and smelt like cigarette smoke, messaged them for to return dress, got an email offering me £10 and don't bother returning it, as dress doesn't fit no point in keeping it. And it was £38.Got another email offering me £15 not only did they not want the dress back they don't want to give me my money back, stay away from this company

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Deceitful company

Received two poor quality, ill fitting shirts so wished to return them for a refund. As per other reviews, this proved very difficult as they will not provide a return address and keep trying to make you accept a partial refund and keep the garment. Eventually informed me they don’t offer free returns and that the return address is in New Jersey, USA. A big cost to me to return so I reluctantly accepted a 50% refund. This is a scam company and I would never buy anything from them again. Be warned,

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

This is one of those Chinese companies…

This is one of those Chinese companies that says you can return items and then it turns out, their return address is in China and returning it is more expensive than buying it. The merchandise is extremely crappy. I wouldn't wear it for pajamas. The material is terrible and the fit is dumpy. Stay away from them -- order from Amazon where you know you can return for free. They also don't deliver when they say they will.

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Crap goods

Just received my goods from wetdream what a disappointment nothing like advertised its what I would call a bag of rags you should be done by the trade description act do not use avoid like the plague

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this site

The dresses I ordered took 3 weeks to arrive and when they did I was so disappointed with them. One dress had lace upper and sleeves and was so scratchy that i could not wear it for longer than a half hour, the second dress was too long, too narrow, didnt look anything like the photos and very badly put together, the pocket had a hole in it before I even wore it, I requested to send the goods back but instead was offered a refund of £24, I paid nearly £87, or a gift card for £82 which I would never use as I will never order from this website again, I have replied requesting a full refund and a return address to send the dresses, do not buy from this site please

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order

I placed an order, one day ago, and since then I have been trying to reach this company to cancel my order due to the fact that my card has been compromised. I have tried several times. Email them to their service email address no response. I am very disappointed! Just wondering how I can report them to get my money back.

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

scam company for sure

This is a scam company. When you ask to exercise your statutory right to cancel the contract or to return the goods, they do not send a returns address or label.
The company is in breach of the Distance Selling Regulations 2000.
Not to be trusted. Looks as though it is based in China and operates scams on the internet
AVOID. I ditto last review ..poor quality, nothing like the photos at all.. Stay away!!!!

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

I'm so disappointed

I'm so disappointed. Bought the same outfit in 2 sizes for my daughters wedding, to whom I'm walking with her down the isle to give her away as they say. It looked beautiful on the advertised photo OMG! They are absolutely horrendous, cheap looking and disgusting. I emailed the company straight away to make arrangements to return them both and have a refund, but they offered me a credit note for £20 less than I paid for them. I only ordered 2 of them in different sizes to see what one fitted me the best. Now I'm stuck with both dresses that I do not want, that cost me £80 for both in the sale advertised. I am fuming 😤

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

It is obvious by the ad photos that these goods will be a disappointment
Any site displaying headless shots and no back view are suspicious
Any large discounts and 'small' sizing ie size 14 uk is xxl is also suspicious
If one reads reviews first one will notice one poor review is usually followed by three favourable reviews
Check out the adjectives.....do uk citizens describe clothes as 'cute' ? Kittens yes sweaters no
Look before you commit
Anyone can post a review

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful cotton

My wife liked the top. The material is light and cool, perfect for that trip to warmer latitudes. The fit was true to size and the color matched the product photos.

December 8, 2024
Rated 1 out of 5 stars

Useless Customer Service

Forgot my password, I have tried the forgot password link on their website over 30 times now on 3 separate devices and I have not received any emails with a link to reset my password so my account is now lost / gone / inaccessible. I have tried numerous times now to explain this to their so called customer service but they are completely useless offering no help or useful advice and have basically just washed their hands of this. So I would advise anyone against using this company as soon as they have your money they are not interested in any problems with their website.

January 27, 2025
Unprompted review

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