Customclubs.dk Reviews 58

TrustScore 5 out of 5

4.8

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Company details

  1. Golf shop

Written by the company

Byg din golfkølle online. Titleist, Miura, Ping, L.A.B Golf, Scotty Cameron, Evnroll, Cobra, Proto C, TaylorMade, Mizuno, Srixon, Cleveland, Callaway, PXG. LA Golf.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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Rated 3 out of 5 stars

I bought a set of pxg-irons with…

I bought a set of pxg-irons with steelfiber shafts. Only 2 of the ferruls haven’t been loose.
The equipment is superb and the package was very solid.
The price considered i’d expected the assemply was better

March 5, 2024
Unprompted review
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Reply from Customclubs.dk

Hello,
We are sorry to hear this. This is news to us. Please contact our support team is you have any other questions or if we can do something for you.

Wish you a great fall season!

Rated 5 out of 5 stars

Worked like a charm

Order went through just fine, communication was smooth, information right after order was as it should - shipping was fast and best of all the customization options on the website was easy to navigate and the club arrived as ordered. 10/10 will shop again.

February 16, 2024
Customclubs.dk logo

Reply from Customclubs.dk

Wow, thank you so much for this. Wish you a warm velcome back.

Rated 4 out of 5 stars

Heavily delayed delivery

9 Aug 22:
I ordered 2 clubs from 2 different brands. One club arrived within the specified time and I am very satisfied with this club.
Unfortunately the other club has still not arrived, 6 weeks after ordering. Whenever I contact customer support from customclubs I am being told that they will contact the manufacturer. And then nothing happens…
In principle the concept of customclubs is great, with tons of options for customisation. It would be better with a more reliable delivery service, or at least more active communication in case of supply chain delays.

Update 20 Sep 22:
The second club finally arrived, approx. 3 months after ordering. I received exactly what I ordered. I added one star for the quality and customisation options. For a top rating I would have expected better communication about delays and options. I had to push a lot to get answers.
Tipp: don’t order brands that require shipments from North America if you live in Europe. The supply chains are not working. I think that these products should not be offered with a delivery indication of 15-25 days.

August 9, 2022
Rated 5 out of 5 stars

Great service

This is the first time I have used Customclubs and it was a very good experience. Great service.

And it was even more impressive that I have ordered something that wasn't available spec wise, so they reached out to me personally and suggested some very good alternatives.

This is not the last time I'll use them.

July 26, 2022
Rated 5 out of 5 stars

Very good service

Very good service. Took longer than normal because of brexit.
They answer your questions very quickly.
The package was wrapped and protected.

May 19, 2021
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