customcutspokes.co.uk Reviews 12

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Ordered some bike spokes from Customcut…

Ordered some bike spokes from Customcut after my usual supplier stopped supplying them.
After a initial mix up with Spoke sizes the lads at Customcut sent me out the correct length spokes which I now have fitted to a customers wheelset.
Spoke to the shop twice by phone and can't praise them enough.
Will definitely be using them again for wheel builds.
Cheers Doug.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. Second time ordering from custom cut spokes, and both experiences very good! Fast order processing and delivery, excellent packaging and exact dimensions, quality and quantity of spokes and nipples. Despite my orders being very small (my first order just 4 spokes and nipples, and this latest one for 64 sapim brass nipples), the service has been first class. Ordered and delivered within 24 hours!

Thank you again for the order. Hal

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

First class service.

Cut, threaded and dispatched within a couple of hours after placing my order, arrived next day. Outstanding service from this company and my third set from Custom Cut Spokes. Tracking and communication is faultless.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy service.

Quick and easy service.

Had a small issue with my order where one spoke’s threads weren’t fully cut. Emailed and had a new one on my doorstep the following morning. I wish dealing with every company was this easy.

Thanks team.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

A real pleasure

Discovered on eBay, great custom spoke provider, with fast and super helpful service.
Needed to contact them for extra info and support and was helped with no problem, very professional. Super fast delivery as well.
Most recommended 👍

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Quick service

They offer a service that I haven't been able to find anywhere else. The name of the shop does exactly what they claim. I ordered a couple of spokes of different lengths and after a couple of days they arrived in the post. Great service!! I would use them again for my next project

February 17, 2021
Unprompted review

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