Customised-Printing Reviews 398

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the quick delivery and excellent service, often noting that items arrived promptly and in perfect condition due to careful packaging. People are highly satisfied with the product quality, highlighting the brilliant print, great design, and accurate reproduction of images, especially for personalized items like phone covers and worktop savers. Reviewers frequently express their happiness with purchases, often stating they would buy again and recommend the company for its overall quality and efficiency. However, some people mentioned issues with product quality, such as colors being slightly off or materials like jigsaw cardboard being thin. A few other people also felt that delivery took a long time and, in one instance, the product received was for a different model, rendering it unusable.

What people talk about most

Product

Consumers are highly satisfied with the product quality, with many expressing pleasure with their purchases,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the overall... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The picture is exactly what I submitted and although the cover has only 2 card hold pockets, it is excellent value for money. I was kept informed and the item arrived extremely quickly.

Rated 5 out of 5 stars

The mount I ordered was cut precisely, as I asked and was a perfect fit. The colour was a very good match. It was very well packaged with stiff cardboard covering back and front and a large sticker s... See more

Rated 5 out of 5 stars

Really great price and quality of prints requested have been excellent. I have bought many phone wallets from this site and have been satisfied 100%.

Rated 5 out of 5 stars

Brilliant print and looks great on slate but not only that I contacted them to see if they could help.p my mistake before printing and they did, thank you so much it’s great


Company details

  1. Photo Printing Service
  2. Prints and Signs Store
  3. Promotional Item Store

Written by the company

Create customised gifts and personalised products for every occasion and any age! Get started now and enjoy our free UK delivery


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Lack of communication

The problem I had experienced was lack of communication of the seller to the client.
If you have a problem with your order and they dont reply to your emails, post it here in trust pilot. They will reply to you right away and email you as well. :)

September 20, 2024
Customised-Printing logo

Reply from Customised-Printing

The tracking showed as delivered but we still issued a refund. You then messaged later saying that it had arrived.

Rated 5 out of 5 stars

Impressed

I was very impressed by the speed in which the order was received. The pendants are lovely

September 9, 2024
Rated 5 out of 5 stars

Bought phone case from them

Bought phone case from them. Had slight issues with order they fixed it by themselves promptly. Phone case is very good, feels sturdy, case design is of a high quality and exactly as I customised it online. Definitely recommend.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Cushion, great quality

Received a sequin cushion for my niece, I’m amazed at how good the quality is, the photo has come out fantastic. I did find uploading the photo and fitting it to size slightly tricky, but I managed it in the end and it was well worth my time.

August 30, 2024
Rated 5 out of 5 stars

New Phone Cover

The whole service from customised-printing.co.uk has been excellent. The quality of the work and products are amazing, I am so proud to have this as my phone cover. I will definitely be using there services again in the future.

August 21, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look