Coffeecups.co.uk Reviews 1,431

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty and durability. Many people highlight the excellent service, fast and efficient delivery, and the careful packaging that ensures items arrive safely. Consumers also appreciate the ease of ordering and the overall positive experience. However, some customers experienced minor issues, such as one item arriving imperfect or a broken teapot, which were quickly resolved with replacements. A few people also noted discrepancies in product descriptions, like cups being smaller than advertised, or slight color variations in items.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Reviewers consistently praise the great... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many praise the super-fast... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered with coffee cups multiple times, about to place a large order with them again today which reminded me to leave this review! Great quality products, came quickly also and getting in conta... See more

Company replied

Rated 5 out of 5 stars

Amazing service from James and his lovely Wifey. Delivery was fast and efficient. Highly recommended. Product range is vast and appealing so much choice at good pricing will be ordering again when re... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company, firstly items are high quality, well packaged and delivered promptly (and that’s not just me copy-pasting from my default feedback) Have also dealt with their customer... See more

Company replied

Rated 5 out of 5 stars

These Cups look and feel absolutely beautiful I first seen these in St Ives. I liked them that much I searched the company off the bottom of the cup and purchased immediately. They arrived within a... See more

Company replied


Company details

  1. Restaurant Supply Store
  2. Glassware Wholesaler
  3. Household Goods Wholesaler
  4. Promotional Item Store

Written by the company

Custom printed or plain crockery for every area of the hospitality industry, corporate sector and retail. No minimum order quantities and huge stock levels. Bespoke screen-printed logos, all hand-applied and fired in our on-site workshop and kilns.

Custom Printed Crockery with No Minimum Order Quantities!

Split boxes, huge stock levels and in-house printing services for all your professional crockery needs.

Split boxes, huge stock levels and in-house printing services for all your professional crockery needs.
Next-day shipping for plain items in stock, if ordered before 2pm. No minimum order quantities and split boxes available so no order too small.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great selection of products

Great selection of products. I made an order with various types of items, many of which were fragile (Ceramics, glasses, etc.), and everything arrived very well packed and secure with all the packaging recyclable. Highly recommended.

March 3, 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Easy to locate good quality items i wanted to purchase on-line - right through from placing order to delivery to Northern Ireland CoffeeCups provided an excellent service and i have placed a further order.

April 27, 2026
Rated 5 out of 5 stars

Great Service

My comments are that your service is excellent and I pleased that I have found a supplier that sells single items of Churchill china. It is a shame that you cannot buy it in the shops - not in York anyway. Very glad that you are there. Maybe Churchill could put a link on their website listing stockists where you can buy single items.

April 24, 2026
Rated 5 out of 5 stars

Real service

The online chat is manned by real people. Makes life simple.
International shipping was faster than expected.

April 24, 2026
Rated 5 out of 5 stars

Excellent service and products

Great range of coffee cups and glasses at very good prices, along with excellent service, delivery and packaging ethos.

Would highly recommend and definitely use coffee cup again.

April 7, 2026
Coffeecups.co.uk logo

Reply from Coffeecups.co.uk

Thank you for your order and kind words - yes, please recommend!

Rated 5 out of 5 stars

Such a great variety

Such a great variety, I found exactly what I needed to replace a broken Churchill coffee cup in our set, and thanks to the really clear way they have of describing volume I was able to find the exact match (after accidentally ordering ones that were too small from somewhere else). Not cheap, and the prices without VAT are easy to get confused by, but they make up for it with their great selection and excellent packaging.

April 10, 2026
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Reply from Coffeecups.co.uk

Thank you for your order and your kind words. We have noted that the ex. VAT pricing can be confusing - we are catering for both business and private customers to we have to show both inc and ex vat pricing. We will look at the design

Rated 5 out of 5 stars

Quality and style

The products I ordered were of amazing quality. Actually, a bit of a revelation to find that ceramics could be at once so robust and so stylish. It was great to be given a free postage offer, although the products were already excellent value for money. Also great service - I was able to change my order at the last moment, the staff were so helpful and flexible. I'm a very happy customer!

April 9, 2026
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Reply from Coffeecups.co.uk

Thank you for your message and your order! I'll pass your feedback on to the team

Rated 5 out of 5 stars

Great product

Great product, great price and fast delivery. Will definitely use again

April 7, 2026
Coffeecups.co.uk logo

Reply from Coffeecups.co.uk

Thank you for your message and your order! Let us know when you need more and we will assist you in any way we can

Rated 5 out of 5 stars

Impressed

I ordered 8 cappuccino cups.
Exceptionally good quality cups, felt nice to hold and kept coffee hotter for longer. I was really impressed and pleasantly surprised as wasnt sure about buying cups online as the price was so reasonable too. Arrived in good time and were really well packaged, so no breakages.
All packaging was already recycled and will be recycled again.
Would buy from coffee cups again and recommend 100%

April 11, 2026
Unprompted review
Coffeecups.co.uk logo

Reply from Coffeecups.co.uk

Thank you for your message and your kind words. Please recommend us!

Rated 5 out of 5 stars

Great service

Great service and products at good prices. Prompt delivery

March 30, 2026
Coffeecups.co.uk logo

Reply from Coffeecups.co.uk

Thank you for your message and your order!

Rated 5 out of 5 stars

First time customer who will be defiantly returning

I was a first time customer so not really knowing much about company, but all i can say is from start to finish the service was great, packaging was fantastic and product was exactly what we needed

March 24, 2026
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Reply from Coffeecups.co.uk

Thank you for your order and your great feedback! We hope to hear from you again in the future

Rated 5 out of 5 stars

Excellent

Excellent product and communication

March 18, 2026
Coffeecups.co.uk logo

Reply from Coffeecups.co.uk

Thank you for your message and your order!

Rated 5 out of 5 stars

Reliable service

Reliable service. Quantities, large or small, seem to be no issue - thanks!

March 24, 2026
Coffeecups.co.uk logo

Reply from Coffeecups.co.uk

Thank you for your message and your order! Yes, no minimum order, even split boxes - great when you need to top up!

Rated 5 out of 5 stars

Excellent service

Good choice, good prices and excellent service. Glasses arrived very quickly and beautifully packed.

March 28, 2026
Unprompted review
Coffeecups.co.uk logo

Reply from Coffeecups.co.uk

Thank you for your order and for your feedback - we will pass your comments on to the team!

Rated 5 out of 5 stars

Excellent quality coffee cups

Excellent quality coffee cups, beautifully packed and promptly delivered.

March 16, 2026
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Reply from Coffeecups.co.uk

Thank you for your feedback and for your order. We hope to see you again soon!

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