Coffeecups.co.uk Reviews 1,431

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty and durability. Many people highlight the excellent service, fast and efficient delivery, and the careful packaging that ensures items arrive safely. Consumers also appreciate the ease of ordering and the overall positive experience. However, some customers experienced minor issues, such as one item arriving imperfect or a broken teapot, which were quickly resolved with replacements. A few people also noted discrepancies in product descriptions, like cups being smaller than advertised, or slight color variations in items.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Reviewers consistently praise the great... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many praise the super-fast... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered with coffee cups multiple times, about to place a large order with them again today which reminded me to leave this review! Great quality products, came quickly also and getting in conta... See more

Company replied

Rated 5 out of 5 stars

Amazing service from James and his lovely Wifey. Delivery was fast and efficient. Highly recommended. Product range is vast and appealing so much choice at good pricing will be ordering again when re... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company, firstly items are high quality, well packaged and delivered promptly (and that’s not just me copy-pasting from my default feedback) Have also dealt with their customer... See more

Company replied

Rated 5 out of 5 stars

These Cups look and feel absolutely beautiful I first seen these in St Ives. I liked them that much I searched the company off the bottom of the cup and purchased immediately. They arrived within a... See more

Company replied


Company details

  1. Restaurant Supply Store
  2. Glassware Wholesaler
  3. Household Goods Wholesaler
  4. Promotional Item Store

Written by the company

Custom printed or plain crockery for every area of the hospitality industry, corporate sector and retail. No minimum order quantities and huge stock levels. Bespoke screen-printed logos, all hand-applied and fired in our on-site workshop and kilns.

Custom Printed Crockery with No Minimum Order Quantities!

Split boxes, huge stock levels and in-house printing services for all your professional crockery needs.

Split boxes, huge stock levels and in-house printing services for all your professional crockery needs.
Next-day shipping for plain items in stock, if ordered before 2pm. No minimum order quantities and split boxes available so no order too small.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic quality, outstanding service

I have ordered multiple times now and the customer service and delivery is fantastic and the products I have ordered are always packaged with care.

I will definitely recommend this company their products are beautiful.

March 12, 2026
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Reply from Coffeecups.co.uk

Thank you for all your orders! Yes, please, recommend us!

Rated 5 out of 5 stars

Happy with the service

Happy with the service. Easy to place an order. Huge range of coffee cups to choose from.

October 14, 2025
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Reply from Coffeecups.co.uk

Thank you for your message! Thank you, too, for your order. It is much appreciated

Rated 4 out of 5 stars

It would have been 5 star other than…

It would have been 5 star other than the colour variation in the steelite that we bought. We have the same design in coffee cups and other plates but the brown edge on these were much lighter than all our others and I know there can be variations but these are very light compared to all others bought from different outlets

March 3, 2026
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Reply from Coffeecups.co.uk

Thank you for your message and your order. The Steelite range you purchased is designed to be rustic and for every item to be unique. This means you can end up with quite a range in the weight of the brown edge. We only purchase first quality items and Steelite have a very high quality bar but we appreciate your point

Rated 5 out of 5 stars

Brilliant service and amazing product range

Amazing service from James and his lovely Wifey. Delivery was fast and efficient. Highly recommended.
Product range is vast and appealing so much choice at good pricing will be ordering again when ready to extend our collection.

March 6, 2026
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Reply from Coffeecups.co.uk

Thank you for your message and your order - we look forward to seeing you again soon!

Rated 5 out of 5 stars

Competitive prices on a good range of…

Competitive prices on a good range of coffee cups. Easy to use order process / website. All items arrived well packed and promptly. Would recommend.

March 6, 2026
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Reply from Coffeecups.co.uk

Thank you for your message and for your order - yes, please, recommend us!

Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with. Cups are high quality and great value. Website works well too. What’s not to like

March 5, 2026
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Reply from Coffeecups.co.uk

Thank you! We're so glad you enjoyed the dealing with us and using the site. We look forward to being of service in the future!

Rated 5 out of 5 stars

Unlike other suppliers

Unlike other suppliers, who only advertise 2 dozen supply
Coffeecups allowed me to buy 1 dozen coffee mugs, and at a more favourable rate. Also very delighted with communication not forgetting the quality and professional service. Cups arrived on time as indicated and super packaging. Highly recommend and a very big thank you to Coffeecups 👏

March 4, 2026
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Reply from Coffeecups.co.uk

Thank you for your message! We're realy please the no minimum service was useful for you - let us know when you need to top up your set

Rated 5 out of 5 stars

Highly recommend

Great company to deal with, prompt delivery, all items were well packaged to protect them.

March 4, 2026
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Reply from Coffeecups.co.uk

Thank you for your message and your order! I'll pass your comments on to the team

Rated 5 out of 5 stars

Carrier misplaced parcel

Carrier misplaced parcel. Coffee cups immediately replaced and sent overnight. Great customer services from friendly staff.

March 3, 2026
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Reply from Coffeecups.co.uk

Thank you for your message! These things happen but we are ready to jump in when they do! We look forward to supplying you again soon

Rated 5 out of 5 stars

Great seller

Item arrived on time. Package was properly secured from potential external damages and it was exactly how it was described

February 23, 2026
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Reply from Coffeecups.co.uk

Thank you for your order and your feedback!

Rated 5 out of 5 stars

Easy website to use

Easy website to use and kept up to date on delivery

February 18, 2026
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Reply from Coffeecups.co.uk

Thank you for your message and your order - we try to make the site as easy to navigate as possible

Rated 5 out of 5 stars

The only place I could buy single…

The only place I could buy single Churchill cups rather than lack of 12. Great and helpful customer service.

November 11, 2025
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Reply from Coffeecups.co.uk

We're really pleased the no minimum order service was useful! Thank you for your message and your order

Rated 5 out of 5 stars

Fast delivery and well packaged items

Fast delivery and well packaged items. Reasonable prices and some good clearance items. Answered my queries well and quickly. Would definitely use this company again.

February 17, 2026
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Reply from Coffeecups.co.uk

Thank you for your review and for your order - we look forward to hearing from you again, soon!

Rated 5 out of 5 stars

Good quality Barista cups

Good quality Barista cups, nicely finished with a variety of colours. The matt is my fav. The value is good and delivered quickly safely packaged. The cappuccino cups err on the small size, which we like as we don't want too much milk. If you are the opposite go larger.

February 12, 2026
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Reply from Coffeecups.co.uk

Thank you for your review and your tips on sizes! Yes, the cappuccino in the Barista range is a proper coffee aficionado size!

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