Customizationtrend Reviews 

83
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Ordered in October. It's past Christmas I wanted to get a head start on some gifts. Never got an update about my order. Kept saying that is was pushed a head in the queue. That it will be... See more

Rated 5 out of 5 stars

I had ordered two shirts, and one came in the wrong size and was missing some of the picture. I contacted Customization Trend people and they sent the replacement within three weeks of the error. They... See more

Rated 4 out of 5 stars

I ordered “girls trip” t-shirts for my two friends and I to wear on our annual girls’ trip. The picture on the shirt had three ladies across, each with their name under a suitcase that they were pus... See more

Rated 5 out of 5 stars

It is absolutely perfect! All chioces were done correctly and shipped fast considering all merchandise is made just for you! I was also emailed to let me know when my items were shipped and delivered.... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

Thank you for choosing Customizationtrend. Stay connected with our design team at: Nj Customization LLC Address: 3812 Boardwalk, Wildwood, NJ 08260, United States Email: Support@customizationtrend.com


Contact info

3.5

Average

TrustScore 3.5 out of 5

83 reviews

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3.5

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(83)

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Rated 1 out of 5 stars

Avoid. Misleading.

Ordered in October.
It's past Christmas
I wanted to get a head start on some gifts.
Never got an update about my order. Kept saying that is was pushed a head in the queue.
That it will be shipped soon. That theyre busy with the Christmas orders. But I ordered in before the rush.
Asked for a refund and cancelled. Denied me and ignore my request. Kept asking for a refund and all they offered me was a discount for my product that never arrived.

My original email with support was from customyourlook. Than I was transfered to an email address from justtovip.

Feels like one of these AliExpress pop up sites with drop ship.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Helpful chat when there was an error! Very happy with the shirt :)

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Their customer service is top notch

I had ordered two shirts, and one came in the wrong size and was missing some of the picture. I contacted Customization Trend people and they sent the replacement within three weeks of the error. They stayed in contact with me at every step and were incredibly helpful, polite, and willing to give me information on what they were doing to fix my problem. I will definitely order from them again, the shirts were lovely and will be loved by they person I bought them for.

September 20, 2022
Rated 1 out of 5 stars

Very Poorly done & took forever

Very Poorly done, took so long to be completed and arrive!! The important person & day it was for was long gone by the time it arrived had it even if I decided to give it to her. Complete waste of money!

June 17, 2022
Rated 5 out of 5 stars

Very responsive

I really loved the items I purchased. Wished shipping would have been sooner but it was worth the wait. Reached out to them to make sure items were on the way and response was prompt and appreciated. Items arrived packaged well and no damages.

June 15, 2022
Rated 1 out of 5 stars

Material is horrible!!!!

Material is horrible!!!!! HORRIBLE!! For 35 bucks a piece, it's HORRIBLE! FEELS LIKE NYLON! Also one of the names i typed in wasn't what i got! I was given another name altogether

June 2, 2022
Rated 3 out of 5 stars

Dissappointed in Customer service

i messed up my order. customer service didn't help out. I wanted this shirt so bad now I cant wear it. I begged for help and was willing to pay to fix it. now I have a 30 dollar shirt I cant wear.

May 10, 2022

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