Customphotosocks UKReviews 

48
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Awful company! Terrible customer service,shocking quality,PayPal useless in trying to claim my money back!!! Took 3 weeks to arrive with no confirmation email! Offered a refund of the shipping costs,... See more

Rated 1 out of 5 stars

Ordered a custom made mens apron as a wee Christmas extra - arrived today 28th Dec. Really disappointed with item - nothing like advertised photo. Size to fit a man is useless, far too small. Straps a... See more

Rated 5 out of 5 stars

I ordered 3 pairs of socks with photographs of my cats on to share as Christmas presents to my children. The customer service was excellent and I received regular updates for the order delivery... See more

Rated 1 out of 5 stars

Ordered in plenty of time for Christmas ( Dec 14th ) didn’t arrive in time when items ordered AFTER arrived very promptly. Extremely disappointed, would not recommend. Update: Contacted the co... See more

1.7

Bad

TrustScore 1.5 out of 5

48 reviews

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1.7

All reviews

(48)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible company and customer service

Horrible company and customer service. Ordered a pair of novelty socks for my partner with our dogs face on. Uploaded the image as requested and did not tick the box that stated If I wanted my face on the socks also as I only wanted my dogs face. Upon arrival they had put half my face on the socks! Even after I stated I did not want that. Been in contact but they stated it is not their fault and offered me 15% off my next order.

December 16, 2020
Unprompted review
Rated 1 out of 5 stars

Beware!!!

Beware. This is NOT a U.K. company and the customer support is non existent. I ordered some socks in early December, delivery guaranteed with 7-10 business days. I have not yet even been informed that order has been shipped. No reply despite several email reminders.

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

Photo socks

Bought 3 pairs of socks. They are lovely and the picture quality is great. Had a slight issue with the packaging but emailed them and was sorted straight away. Would definitely order again

December 14, 2020
Unprompted review
Rated 1 out of 5 stars

CustomPhotoSocks UK is NOT a UK business!

Although the company name is ‘Custom Photo Socks UK’ they are not a UK company and do not produce in the UK meaning additional delays in shipping etc. The gift I ordered for a friend 2 weeks ago now won’t be delivered in time for his special day.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered 3 pairs of socks with…

I ordered 3 pairs of socks with photographs of my cats on to share as Christmas presents to my children. The customer service was excellent and I received regular updates for the order delivery tracking process.

The socks are lovely and I was very impressed with the quality of the items.

Thank you and will be ordering again

Catherine

December 7, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a custom photo frame for £45…

I ordered a custom photo frame for £45 which was half price and should have been £90 and it came and was a total disappointment. The quality of the frame and the printing was shocking, looks like it should be worth £10 never mind £45/£90

November 23, 2020
Unprompted review
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