Awful company! Terrible customer service,shocking quality,PayPal useless in trying to claim my money back!!! Took 3 weeks to arrive with no confirmation email! Offered a refund of the shipping costs,... See more
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Ordered a custom made mens apron as a wee Christmas extra - arrived today 28th Dec. Really disappointed with item - nothing like advertised photo. Size to fit a man is useless, far too small. Straps a... See more
I ordered 3 pairs of socks with photographs of my cats on to share as Christmas presents to my children. The customer service was excellent and I received regular updates for the order delivery... See more
Ordered in plenty of time for Christmas ( Dec 14th ) didn’t arrive in time when items ordered AFTER arrived very promptly. Extremely disappointed, would not recommend. Update: Contacted the co... See more
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Horrible company and customer service
Horrible company and customer service. Ordered a pair of novelty socks for my partner with our dogs face on. Uploaded the image as requested and did not tick the box that stated If I wanted my face on the socks also as I only wanted my dogs face. Upon arrival they had put half my face on the socks! Even after I stated I did not want that. Been in contact but they stated it is not their fault and offered me 15% off my next order.
Beware!!!
Beware. This is NOT a U.K. company and the customer support is non existent. I ordered some socks in early December, delivery guaranteed with 7-10 business days. I have not yet even been informed that order has been shipped. No reply despite several email reminders.
Photo socks
Bought 3 pairs of socks. They are lovely and the picture quality is great. Had a slight issue with the packaging but emailed them and was sorted straight away. Would definitely order again
CustomPhotoSocks UK is NOT a UK business!
Although the company name is ‘Custom Photo Socks UK’ they are not a UK company and do not produce in the UK meaning additional delays in shipping etc. The gift I ordered for a friend 2 weeks ago now won’t be delivered in time for his special day.
I ordered 3 pairs of socks with…
I ordered 3 pairs of socks with photographs of my cats on to share as Christmas presents to my children. The customer service was excellent and I received regular updates for the order delivery tracking process.
The socks are lovely and I was very impressed with the quality of the items.
Thank you and will be ordering again
Catherine
I ordered a custom photo frame for £45…
I ordered a custom photo frame for £45 which was half price and should have been £90 and it came and was a total disappointment. The quality of the frame and the printing was shocking, looks like it should be worth £10 never mind £45/£90
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