I was really coming to my whit's end with this process, I had completed an ATA Carnet, I had generated a GMR, and then I find out I needed an ENS and that's where I came to a grinding halt. Customs De... See more
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Sonal assisted me through the process in importing manually from Netherlands to the uk. I have certainly learnt a thing or too by doing it this way. Sonal was brilliant and very patient with me. We su... See more
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Customs Declarations UK are the best! The system is a blessing! The team is incredibly supportive and has helped me getting my declaration through promptly, giving clear explanations, their knowledge... See more
Company replied
These guys have been so helpful in getting customs clearance sorted for me. Customs is a complicated business - but the platform does a fine job of making as simple as possible. However the main... See more
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Company details
Written by the company
Customs-Declarations helps you manage the complexity of the import/export process after Brexit. The cloud-based, self-service platform provides step-by-step assistance throughout the customs filing process. The portal is easy-to-use, intuitive, and user-friendly, having built-in wizards to guide you interactively. Customs-Declarations is a cost-effective solution while saving time and automating your overall workflow. It helps you bring efficiency to your process; so that you can focus on your core business rather than being engulfed in complex filing process.
Contact info
10 Vintry Court 18 Porlock Street, SE1 3RY, London, United Kingdom
- 0208 135 6066
- hello@customs-declarations.uk
- customs-declarations.uk
4.8
Excellent
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Alcohol importer
We make customs declarations for excise goods, I decided to swich to Customs Declarations UK to have things under control and make sure everything is declared properly. The support is great, I was led through whole setup process and explained everything perfectly clearl preparing my first declaration. Although I was a bit afraid before first crossing of my transport as we use both cash and deferment payment everything went very smooth and my 2 declarations cleared without any problems. I 100% recommend Customs Declarations UK
July 9, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Lukasz
Thank you for your wonderful feedback!
We're delighted to hear that switching to Customs Declarations UK has helped you gain better control and ensure everything is declared properly. It's great to know that our support team was able to guide you through the setup process and explain everything clearly, making your first declaration a success.
We're pleased that your first transport crossing went smoothly, even with the use of both cash and deferment payments, and that your declarations cleared without any problems.
Your recommendation means a lot to us. Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Reply from Customs Declarations UK
Dear Jacob
Thank you for your fantastic feedback!
We're thrilled to hear that you find our platform perfect and our customer service the best. Your satisfaction is our top priority, and we're always here to support you.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Recommended software and service
We are extremely satisfied with both the usability of the software and the customer service.
At the start, we received instructions on the use of the program multiple times. If I got stuck, I got help right away by phone, email or even video call.
Not long ago at 11 p.m. These guys never sleep.
I can only recommend them.
June 14, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Barna
Thank you for your glowing review!
We’re thrilled to hear that you’re extremely satisfied with both our software and customer service. It’s great to know that our team provided you with thorough instructions and prompt support, whether by phone, email, or even video call, at any hour.
Your recommendation means a lot to us. We’re here for you anytime you need assistance.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Great customer service
Great customer service, Vinnie was able to talk me through the whole process. I would definitely recommend.
June 10, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Tumnas
Thank you for your positive feedback!
We’re thrilled to hear that Vinnie provided excellent support and guided you through the entire process. Your recommendation means a lot to us.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Found the solution really fast
June 1, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Kevin
Thank you for your feedback!
We’re glad to hear that we were able to find a solution quickly for you. Your satisfaction is important to us, and we're always here to help.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Costoms Declaration
Vinnie was a great help , very quick to answer and knowledgeable guy
May 29, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Andrei
Thank you for your kind words!
We're delighted to hear that Vinnie was a great help—quick to answer and knowledgeable. Your positive feedback means a lot to us.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Great Customer Service & Software Usability
I am very pleased with the software from Customs Declarations UK. Over the years, I have used many different providers but have found the customer service and usability of Customs Declarations UK to be superior.
J was a great help with the onboarding process and has been quick to assist with my learning and handling of the software.
November 1, 2023
Unprompted review
Reply from Customs Declarations UK
Dear Multimotion Team
Thank you for your wonderful feedback!
We’re thrilled to hear that you find our software superior and that our customer service stands out. It’s great to know that J was instrumental in your onboarding process and provided prompt assistance with learning and using the software.
Thank you for choosing Customs Declarations UK and for your continued support!
Best regards,
Customs Declarations UK Team
Good customer service and solve…
Good customer service and solve problems effciently.
May 14, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Meilin
Thank you for your feedback!
We’re pleased to hear that you found our customer service effective and efficient in solving problems. Your satisfaction is our priority, and we’re here to assist whenever you need.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
outstanding customers services
We've been with other software providers. Non of the others regardless if there size would give the customer service that Jawahirl is providing. Definitely will confirm this to anyone that wants to use his services.
May 8, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Tadeusz
Thank you for your fantastic review!
We’re delighted to hear that Jawahirl's customer service has set us apart from other providers, regardless of their size. Your recommendation means a lot to us, and we’re proud to offer exceptional support.
Thank you for choosing Customs Declarations UK and for sharing your experience!
Best regards,
Customs Declarations UK Team
Better than other platforms we have used Easy and Swift!!
We were using Deloittes Custom Clear platform which was closed down in March this year. We moved to Customs Declarations UK. Initially we were a little hesitant but the user interface, the ease of use and foremost the support team is excellent. This declaration form- and ease of navifation is better than the one we used earlier. After a few attempts to understand and get used to the form we now find that the declaraion takes less than 2 mins in our case. The customer support team is happy to support you. We would strongly recommend it to anyone who wishes to do their own customer declarations ( we use it for import declaration and the process is straight forward) Thanks to Jay and Vinnie,
April 3, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Andy
Thank you for your detailed feedback!
We’re thrilled to hear that our platform has exceeded your expectations, especially after your transition from Deloitte’s Customs Clear. It’s great to know that you find our user interface intuitive and our support team, including Jay and Vinnie, to be excellent.
We’re delighted that the declaration process is now quick and straightforward for you. Your strong recommendation means a lot to us.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Really helpful dedicated team
After trying other online CDS apps for my unique requirements without success Customs Declarations UK walked me through the process step by step to make successful submissions. Nothing is too much trouble for them to tackle. Really helpful dedicated team.
April 29, 2024
Unprompted review
Reply from Customs Declarations UK
Dear G.W.
Thank you for your positive feedback!
We’re thrilled to hear that our team successfully guided you through the process and met your unique requirements. It’s great to know that our dedicated and helpful team was able to tackle every challenge to ensure your successful submissions.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
We have been with CDS UKsince it's…
We have been with CDS UKsince it's inception. The customer service and system has been outstanding.
April 27, 2024
Unprompted review
Reply from Customs Declarations UK
Dear Mohamed
Thank you for your continued support since our inception!
We’re delighted to hear that you’ve found both our customer service and system outstanding. Your loyalty means a lot to us, and we’re committed to maintaining high standards for you.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
Best CDS System for UK Customs
We have been using this excellent company for 2 years . It has made life so much easier using customdeclaration.uk to Customs Entry Import or Export. Quick and easy ! No trouble at all. The team are fantastic!! with support from Jay or Vinnie Highly recommend for Customs Entry from £ 25 for occasional declarations.
It is perfect for Brokers and Agents to use the system on a subscription.
May 22, 2023
Unprompted review
Reply from Customs Declarations UK
Dear Sunil
Thank you for your fantastic review!
We’re thrilled to hear that our platform has made your customs entries—both import and export—quick and easy over the past two years. It’s great to know that our support team, including Jay and Vinnie, has been fantastic in assisting you.
We appreciate your recommendation and are glad that our system is perfect for both occasional declarations and subscription use by brokers and agents.
Thank you for choosing Customs Declarations UK!
Best regards,
Customs Declarations UK Team
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