CustomUniforms.co.uk Reviews 186

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including fleeces, hoodies, and polo shirts, noting their durability and comfort. Many appreciate the straightforward ordering process and the excellent service, highlighting the company's efficient communication and quick delivery. The personalization aspect is frequently commended, with reviewers valuing the option to approve designs before production. However, some customers also noted occasional issues with their orders. A few people mentioned receiving items with misspelled names, indicating a need for careful review of personalized details.

What people talk about most

Product

People report positive experiences with product quality and design. Customers praise the excellent quality of... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products like hoodies,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing quality, super efficient customer service - when you place your order, they’ll contact you via email to ask if the logo is what you want before dispatch which I think is great. Colleagues at w... See more

Rated 5 out of 5 stars

I've ordered from them twice now. Lovely fleeces, keeps you fairly warm, especially during night shifts in the ward. Prompt and sends you a picture of the personalisation before customising the item.... See more

Rated 5 out of 5 stars

NHS fleeces that comply the NHS dress code - ideal. Customised with name so they don't mysteriously disappear. Ordering was straight forward. They sent me a proof by email to confirm I was happy - gre... See more

Rated 5 out of 5 stars

Im so pleased, and i know my wife will love it. The quality is great and the logo is stitched really intricately so it's so clear to read. Great pre-delivery service as well by them sending me a... See more


Company details

  1. Uniform Store

Written by the company

Custom Uniforms are the leading NHS Uniforms Suppliers and Work Uniforms. We offer Embroidery & Printing onto a wide range of Workwear for great prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service
Ordered a personalised fleece, received an email with how it would look. I changed my mind about the design which was immediately changed and another email to confirm, approved it, and arrived within a few days.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

I'm so pleased

Im so pleased, and i know my wife will love it. The quality is great and the logo is stitched really intricately so it's so clear to read.

Great pre-delivery service as well by them sending me a proof of the design to approve before they produce the garment.

I'd definitely recommend the company - it's just a shame they don't supply operating theatres caps!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect quality! Worth the money.

Amazing quality, super efficient customer service - when you place your order, they’ll contact you via email to ask if the logo is what you want before dispatch which I think is great. Colleagues at work made me order them fleeces/zip hoodie as they loved mine so much. 100% recommend!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

In today's world of poor quality and it…

In today's world of poor quality and it is what it is . How lovely to use a company that produces quality uniforms at a good price even after care is faultless. I went to work the day after recieving my rainbow hoodie for six co workers to order and I believe the company is thinking of placing a major order. Why because of quality and price .
Keep going gang

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, great customer service, great quality and quick delivery. Ordered a hoodie for my niece and I needed to change the layout of the embroidery, they were really obliging and they turned it around in less than 24 hours. Great service, can’t praise them enough. My garment arrived this morning and the embroidery looks great. Have used custom Uniforms once before and will definitely be recommending them to everyone I know.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

TIP TOP

What can we say - amazing quality and fantastic service. We will definitely be recommending you to our AHC professionals. Thank you so much :)
TIP Team

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Our team of nurses ordered Hoodies and fleeces. The items arrived and i am so pleased with them The quality of the hoodie is really good and the fleece is amazing. Both great size and really good quality. A special logo was embroidered on and it looks fabulous. We got both the hoodie and the fleece in a bundle so got a reduced price.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered from these guys multiple…

I have ordered from these guys multiple times now! Always very helpful and keep me up to date with the orders! Always very helpful and quick to respond to emails. We are always very happy with our order :)

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I ordered a fleece navy full zip up jacket 2XL (for comparing sizing: I'm a female in clothing sized 18-20 with a big bust) with the rainbow NHS logo including my hospital name, full job title and my name.
Custom uniforms checked twice with myself via email that the layer out of names and the logo was checked before and during production.
I was kept inform of the time scale of my package delivery date via email.
On receiving my jacket, I checked over to triple check it was what I ordered.
The quality (from the jacket itself down to the stitching of the logo) was amazing.
I wear the jacket every day at work and I haver passed the website to my work colleagues to order their own as well.
I would highly recommend this company to everyone, 10/10 on all areas.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect gift

Ordering was very straight forward and email updates were useful.
My order was a gift for my daughter who has recently qualified as a paediatric nurse and it arrived in time for her when she started her new job.
The quality of the top is very good and the detail is brilliant.
I would 100% recommend this company.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

I am a student nurse and have made two…

I am a student nurse and have made two orders now. One fleece at the start of the year and just received one of their personalised zip up hoodies. They are perfect for the colder months when you’re on your way to placement at 6.30 AM. Ordering is so easy and they send you an email super quickly with your personalised design to confirm it is what you want (mine have always been spot on first time but I would assume they allow you to change things round if you want to). Both orders came in good time and they use DPD which is top tier courier company. Will no doubt order again before my student days are over.

October 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look