This company is a scam. I placed an order for shoes in November and never received the goods. Similar to others on this thread, I received a “tracking link” that went dead after a month and a half. Th... See more
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Customer service is abysmal. Hire HUMANS FFS!! Clothes are great if you’re anorexic. I’ve gotten my refunds, I’ve gotten everything I ordered, but trying to find out if I have something to pick up... See more
Ordered two items on two orders non arrived. Got refunds on first order and delivery refunded on second, but wanted the items. Ordered in Nov for Christmas delivery - will never use this company again... See more
I had ordered 3 pairs of sneakers on 11/12/23 To this day I have not received my order. It seems unlikely I will receive it! I believe Facebook is responsible for allowing scam companies to use the... See more
Company details
Information provided by various external sources
Shopping Made Fun. Join over 150 million others that have made their shopping more smart, fun, and rewarding.
Contact info
Sansome Street 1, 94104, San Francisco, United States
- cute.wish.com
Wrote August 30th and they banned &…
Wrote August 30th and they banned & blocked/banned me October 5th).
WISH = FRAUD COMPANY!!!!
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Worst customer service! They banned me because I asked for the money they took for no reason!
- I contacted Klarna, they said it was strange so I talked with Security Department (who look up everything, every single thing) and saw nothing, said it was FRAUD! Wish just took my money!
- Contacted my bank, did NOT see anything that I had bought/ordering anything, just saw that money was taken from me, so it was a fraud!
- Contacted the police, asked me alot + I told everything (what I saw/was thinking, what Klarna said and what my bank said), what did the police say? It was a pure fraud!!
I wrote to them, they asked me for ordernumer, I WROTE THAT I DID NOT HAVE ANY NUMBER BECAUSE I DID NO ORDER!!!! After 2 days they asked me WHAT I ordered (what did I write earlier?). Answered again that I did no order. Adter few days I got answer where they wanted to know my order number. W*TF how stupid does that sound? And the same all the time, then now they blocked me. I "go against their terms of use".
So fraud, they took my money, over a month and now they blocked me because I gave the same answer all the time (same because they asked the same thing stupidly all the time).
Wish = Stupid clown fraud company!!!!
My experiences with Wish
I have had very few issues with products that I order, and the few issues I have had, customer service resolved or refunded. Granted, be very cautious when ordering clothing. Make sure that the clothing and shoes are your U.S. sizes, not Asian. If in doubt of size, review description and photos. Asian sizes are usually 2 sizes smaller than U.S. If pants waist size is in cm, divide total cm by 2.54 and you will have U.S. size.
THEY SUK. I DONT HATE BUT I HATE THEM
THEY SUK. THEY DIDNT FOLLOW XPLICT INSTRUCTIONS ON MY DELIVERY AND USPS STILL THREW MY ORDER ON MY PORCH AFTER REPEATED REQUESTS TO NOT ALLOW THIS TO HAPPEN AND MY ORDER WAS STOLEN. THE PACKAGE WAS ASKED TO BE PLACED IN BACK OF HOUSE AND THEY STILL PUT IT IN FULL VIEW OF THE PORCH PIRATES . ILL AND EVERY ONE I KNOW AND I KNOW A LOT OF PEOPLE AKA AS THE MAYOR OF BROOKLYN. WILL NEVER USE THEM AGAIN.
Customer service is abysmal
Customer service is abysmal. Hire HUMANS FFS!! Clothes are great if you’re anorexic. I’ve gotten my refunds, I’ve gotten everything I ordered, but trying to find out if I have something to pick up is next to IMPOSSIBLE. Two stars because i HAVE gotten everything. If you wear a 14, order a 5x. Sizing is RIDICULOUSLY PATHETIC. Shipping for EACH ITEM is a RIP OFF. I have one more order coming (that’s late of course) then I’m deleting it.
Fake Order, Fake Shipment tracking information, Fake Delivery, Fake Customer Service Support
If I could give 0 star, I would probably do it without hesitation. Yes, the price sometimes is unbelievably cheap and the shipping confirmation and tracking information seem "very real". However, be prepared that nothing will arrive at your door. I ordered a dress and a pair of shoes from them and got "Your items have been shipping!" notification two days later. The items were from China and immediately I didn't have a good feeling about it. When the package "arrived" in Canada, the Canada Post tracking information was given. Cool right? NOPE! The nightmare just started! Canada Post marked the package was delivered in my mailbox but it was not there! I checked with the concierge, the management office and Canada Post, the package didn't seem to get delivered to my condo. The CP tracking information indicated that the package was not even delivered to the town I live in! I then tried to contact the customer service support, it only gave me the same reply over and over again "Package usually appears a few days after being marked delivered".
I suspected that Cute.Wish mailed a random something to a random address from China, so that they could charge me and I would never get the real products I ordered!
I still have two more shipments "on their way". I am not optimistic at all about the "arrival".
Fake order, fake shipping, fake tracking information, fake delivery, fake customer service representative. I am prepared to have to get the refund through paypal. IT IS A LOT OF WORK and FRUSTRATING!
I don't know how many people out there had similar shipping problems with Cute.Wish. My only recommendation is... Go for those trustable, reliable online shopping companies.
If I would have know cute was wish I…WORST ONLINE STORE
If I would have know cute was wish I would have never ordered.Poor quality I never get what I order and when I do it takes months before you receive products
Order with caution
I don't know what currency rate this site uses. However a $3 item suddenly became 16 or $17 when trying to place an order. There was also shipping costs added to each item that I was interested in. I chose not to order.
If u can find it elsewhere go there
I ordered an item that eventually arrived , but when it did it was not the item I had ordered. Because cute has not delivered a few items but have refunded now I can't get details to return this item that is again not what I ordered. If u can find the item elsewhere I would buy from them and stay away from cute. As they are only cute by name certainly not in customer services
False advertising
Hated it. Tried purchasing several items and every time I would choose an item the price would go up. Example: $6.00 would go to $20.00.
You'll Never Get Your $$$ Back!
I ordered 2 items and only one item arrived. I called their pissy customer service representative who advised me to check with my neighbour to see if she opened my package and took 1 item out. WHAT??!!!!
Do not purchase anything from them!
I have never been so disappointed in…
I have never been so disappointed in service as I am of cute (wish). They let you purchase something then tell you that you didn't purchase it in time when there was still 29 minutes on their little timer. I have made two purchases in the last two weeks just to be told I didn't place my order in time. I will not order from them again.
Wish is very hit and miss...
Wish is very hit and miss.... I’ve had some great finds from wish. Silicone brush cleaner, makeup remover pads and all very good. Did buy a watch from wish but it wasn’t very good but overall I’ve had a positive experience with wish
Wish - Wish I hadn't heard of them!
Ordered two items on two orders non arrived. Got refunds on first order and delivery refunded on second, but wanted the items. Ordered in Nov for Christmas delivery - will never use this company again. Wish has multiple links via Amazon be aware.
payed for 10 lights four weeks later got one…
payed for 10 lights four weeks later got one
It's a trap
They just steal your money not giving you a chance of total refund. If you're going to buy something on Cute/Wish, please use PayPal method paypment.
Wish is a con from China
Wish is a con from China, I am still waiting for my orders from April 14th. They give you a tel # that no one answered. Out of my $51.15 they sent two items that is worth .99 ea. LD of Boynton
Claimed to deliver parcel
Claimed to deliver parcel, DEFINITELY NOT TRUE, and will not deal with us
Disgraceful customer service
lots of cheap stuff some fake..postage takes over
Lots of exciting items to choose from clothing sizing hard to work out so I avoid lots of kids stuff gadgets..avoid electrical by the time they get through customs they are broke rings are not real ssilver takes but still pretty to wear and cheap..excellent customer service..a lot of items don't arrive but they offer a refund..but I would prefer to receive item..some of the sellers deliver real fast ..others not so much..still 90%of the items excellent
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