Cutetonic Reviews 

53
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The Cacao Nibs are the best I've tasted yet. Said postage would take 3-5 days. I placed Order on July 20th 2024 and finally received it on July 31st 2024 which is 11 days. This was partly due to Roy... See more

Rated 5 out of 5 stars

Seaweed powder Purchased this product before and has been effective and one of the best I have experienced. Had to find the company from the label and then ordered direct from them. Again grea... See more

Company replied

Rated 5 out of 5 stars

Happy with my Cutetonic milled pumpkin seed pack. I'd been finding it hard to find this type of product online until I found this one. Great quality and nutritious. Prompt delivery. Would recommend t... See more

Rated 5 out of 5 stars

Ordered magnesium flakes and they work very well. I use after I start developing pains after returning to the gym and football. Aches and pains gone. Delivery was free but came next day via fedex. Wil... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Health Food Store
  4. Organic Food Store
  5. Vitamin and Supplements Store
  6. Wholesale Food Store

Written by the company

At Cutetonic, we strive to ensure that we sell the highest quality and most affordable foods, nutrients, supplements and other health products to allow you to live a healthy life. We are certified organic, and have 1000+ 5-Star reviews online. We offer FREE UK Delivery as standard. Order today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.3

All reviews

(53)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

I was very disappointed in how Cutetonics provided with no evidence that their product was natural

I was very disappointed in how Cutetonics responded to my complaint about their dry cranberry powder. I received this in a very thin plastic package from amazon. It has no taste and does not dissolve in water. The packaging makes no mention of its inability to dissolve. I asked for some reassurance that it is organic and natural and Cutetonics provided me with no evidence and just stated the supplier is reliable. This did not fill me with any confidence and I asked for a refund and they said I was too late.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Cutetonic milled pumpkin seeds

Happy with my Cutetonic milled pumpkin seed pack. I'd been finding it hard to find this type of product online until I found this one.
Great quality and nutritious. Prompt delivery. Would recommend the company.

August 12, 2024
Rated 5 out of 5 stars

The Cacao Nibs are the best I've tasted…

The Cacao Nibs are the best I've tasted yet. Said postage would take 3-5 days. I placed Order on July 20th 2024 and finally received it on July 31st 2024 which is 11 days. This was partly due to Royal Mail's usual inefficeincy i.e. not leaving cards when delivery missed and not redelivering on date arranged on Royal Mail app.

Would be a massive help if Cutetonic would email customer to say that order has been dispatched with a tracking number as the only email I got was to say the order had been processed but no follow up email to inform of dispatch and approximate arrival date.

July 22, 2024
Rated 5 out of 5 stars

Easy online ordering

Easy online ordering . . . I wanted a product that I used to buy from another supplier, but they didn't have any in stock, hence the purchase from Cutetonic, which will be my Supplier going forward.

March 5, 2024
Rated 5 out of 5 stars

Taurine

Great service, came promptly and well packaged.

June 14, 2023
Cutetonic logo

Reply from Cutetonic

Dear valued customer,
Thanks for your kind words. We hope to see you again soon.
Best wishes,
Sales team

Rated 5 out of 5 stars

Pure quality product

Pure quality product. Nice and strong packing. Delivered in time.

June 22, 2023
Cutetonic logo

Reply from Cutetonic

Dear valued customer,
Thanks for your kind words. We hope to see you again soon.
Best wishes,
Sales team

Rated 1 out of 5 stars

Before ordering Vitamin C from your…

Before ordering Vitamin C from your company, I asked if the product was ultra-fine powder, but there was no answer, so I assumed it was, and ordered three 1kg bags of Vitamin C ultra-fine powder, but when I received them, they were Vitamin C fine powder. I'm very disappointed and feel deceived. I will never buy from your company again and will be spreading the word on online message boards.

March 9, 2023
Cutetonic logo

Reply from Cutetonic

Dear customer,

We are sorry to hear that you feel you did not receive a response to your email. However, after reviewing our records, we found that our team responded to your email within 24 hours of receiving it. It could be a case that our response went in to your junk folder. We apologize if there was any miscommunication or delay in our response reaching you.

Regarding your claim of our vitamin C powder is of low quality, we can assure you that we have been selling this product for many years now with numerous satisfied customers. We take the quality of our products very seriously and use only high-quality ingredients in our formulations.

We understand that everyone has their own preferences and expectations when it comes to supplements, and we respect your opinion. However, we stand by the quality of our vitamin C powder and are confident that it meets the highest standards.

We also take this opportunity to explain two terms of the English language that you have completely misunderstood, and perhaps you are confused about them. One term is “ULTRA FINE” and other term is “ULTRAFINE”. Please note

"Ultra fine" is something of the highest quality or finest quality. The term "ultra fine" can refer to something that is extremely precise, refined, or well-crafted. This can apply to a range of products, such as jewelry, watches, or even food products like chocolate or coffee.

However, it's worth noting that "ultrafine" is commonly used to describe particles or fibers that are extremely small or thin, such as in the context of industrial materials, medical devices, or electronic components. So, depending on the context, "ultrafine" and "ultra fine" can have different connotations.

In our listings everywhere, we have clearly used the term Ultra Fine not Ultrafine!

Last but not least, our website clearly states our return policy, if our product is not according to your expectations, you should have returned this product to us for a refund according to business terms and conditions.

If you would like to discuss this matter further, please do not hesitate to contact us. We value your feedback and always strive to improve our products and services.

Best regards,
Cutetonic Customer Service

Rated 5 out of 5 stars

The Sales Team is responsive. Great goods with great prices if you're shipping to the UK.

The Sales Team is responsive.

Great goods with great prices if you're shipping to the UK.

I appreciated the option to ship worldwide was there at all.

My shipment costs were sent on the next working day after order. Those of my order were more than twice the price of the good itself.

If you're shipping like a 25kg, to Algeria, expect a shipping starting from a hundred bucks which is quite low price say shipping from UK to Algeria but you might not be interested if the shipment more than twice the price of the item itself. It would have been helpful of the shipment fees are automatically calculated or at least estimated during order so until the next working day to get the shipment fees, customers don't get to imagine a scenario where they have a stock closer to the place you're shipping to and might have interesting shipment fees. The more items the more the extra hundreds of bucks for the shipping only.

October 24, 2022
Unprompted review
Cutetonic logo

Reply from Cutetonic

Dear valued customer,
We hope to see you again soon.
Best wishes,
Sales team

Rated 5 out of 5 stars

Lovely pure product

Lovely pure product. Very reasonably priced. The vitamin D supplements have improved my health. I will continue to take these and to recommend to family and friends.

September 24, 2022
Cutetonic logo

Reply from Cutetonic

Dear valued customer,
Thanks for your kind words. We hope to see you again soon.
Best wishes,
Sales team

Rated 5 out of 5 stars

Great Customer Service

I bought organic peaprotein powder. The parcel was damaged by the courier company. When I have reported this issue to the seller. They happily replaced my whole order. Brilliant customer service.

August 10, 2022
Unprompted review
Cutetonic logo

Reply from Cutetonic

Dear valued customer,
Thanks for your kind words. We hope to see you again soon.
Best wishes,
Sales team

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