Cutleryluxury Reviews 30

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

TRUE MASTERCLASS! I ordered the abalone knife set with a magnetic knife block & the quality is unbeatable I can’t believe just how amazing the knives are I don’t usually write reviews but this company... See more

Rated 5 out of 5 stars

Megan at Cutlery Luxury was quick to respond to a few initial questions I had and was very helpful and engaging in helping with my purchase, which turned up the very next day! The Carbon Drip II Nakir... See more

Rated 5 out of 5 stars

I can’t believe there are so little reviews on here for this company! Found them on Instagram some months back & finally decided to order. The product arrived in under 48 hours with the free express s... See more

Rated 2 out of 5 stars

Following up with an update to my previously review where I had ordered two abalone knives and after 30+ days I and not received the knives and I had had no response to my emails. I received a shipp... See more

Company details

Written by the company

As a team we work hard to source one of a kind, luxury kitchen knives & kitchenware for you to enjoy, collect, experience and share with others.


Contact info

3.8

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order still not fullfilled

I placer order on the 25th November. It still has not been sent. I paid for express shipment. I have tried following up several times and I have had no update. This was meant to be a Christmas present.

November 25, 2025
Rated 2 out of 5 stars

Following up with an update to my previous review

Following up with an update to my previously review where I had ordered two abalone knives and after 30+ days I and not received the knives and I had had no response to my emails. I received a shipping notification approx a week ago that one of the knives had shipped from the shipping co not the seller. Had to pay $60 in customs and shipping fees (they advertise shipping is included in the purchase price.) Received the knife today! It is beautiful and every bit the quality as pictured. Keeping my fingers crossed that I receive the second knife.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

This is not a real business

This is not a real business. It is a scam unfortunately. Stay away, as they do not provide any service.

Their email bounces. The phone number goes to some random bloke. The address of the business is on some residential estate in Croydon.

Other people in the reviews seems to have also been scammed and got their money taken without receiving a product.

Stay away.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful work of art.

My initial order was for the Walnut Cutting Board but there was not indication at the time that the product I ordered were sold out/out of stock. Sadly after they received my payment a few days later I was told that they could not fill my order. I was given the opportunity to chose another cutting board. I was not happy about that and was not given the choice for a refund. I will say that customer service was great in sending me pictures of what they had on hand and answered all of my questions. I received my cutting board Thursday and it is beautiful! It is well built and heavy. I will purchase from them again and hopefully they will have the Walnut Cutting Board available.

February 1, 2024
Rated 4 out of 5 stars

Very Pretty Flatware

I received the flatware in a reasonable about of time however, I needed to download an app to be app to view the tracking process and it never did update. I emailed them the day it arrived looking for an update. I did not see a response but since it was delivered that day a response was not needed. They are very pretty and feels like quality flatware.

February 13, 2023
Rated 5 out of 5 stars

Beautiful cutlery you will not find anywhere else!!!!

I bought from this site, as a first time customer, I’ve had rainbow cutlery before, but not like this, this rainbow cutlery had details of flowers on it and is so beautiful and for only £14.99 with free postage too, you want go wrong!!!! As a first time buyer I think they are absolutely brilliant with the cutlery they have, it’s so beautiful and nice and so lowly me priced, for this kind of quality you’d be expecting to pay £30-£50, but it’s so much cheaper and looks so posh and fancy too, they will come highly recommended by me, absolutely well packed, even in a nice box, and so beautiful and with so much detail, for a first time purchase for them, this experience is absolutely brilliant, a***** basically a+ with 5 stars, and if you doubt them, but from them yourself and when it goes well, you’ll be posting a good review yourself, because they really deserve if, thank you, I love my cutlery and you guys are awesome!!!!

July 25, 2022
Rated 5 out of 5 stars

I am a professional chef and used a lot…

I am a professional chef and used a lot of knifes over the years and believed that there is nothing better than or equal to Japanese steel.
My home cook bestie asked me to find him a good quality knife that he could cherish for £100 (funny he waited till December time) .
So I set out on this quest and decided to make the difference up in price for his Xmas but knew I would have to get a top stone so he can look after it I decided to not go for my usual choices as I decided not n a 250 budget.

!!!!!! MIND BLOWIN !!!! What a knife I got for £137
Incredible! Perfectly balanced, the Finnish on the handle and blade is far beyond expectations and the photo’s do not do justest, perfect weight in the hand and the final sharpness of blade edge is taken to the highest of degrees.

You will not regret this knife…period!
As soon as there back in stock I will be straight in there.

December 25, 2021
Rated 5 out of 5 stars

Top quality

I have just placed my second order within a week, absolutely beautiful knives and razor sharp too, brilliant customer service and I was kept informed every step of the way

March 27, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look