CVHelp  Reviews 1,081

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... See more

Company replied

Rated 1 out of 5 stars

Don’t ever use their £1 samples because they use your details and charge you a £17.90 subscription every month without your permission and then pretend they can’t find your details and ask for the sam... See more

Company replied

Rated 4 out of 5 stars

Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... See more

Company replied

Rated 4 out of 5 stars

The CV templates were very good and it was very easy to use CV Help to create presentable CV's. The service could be improved if four more templates were available for service users to use when they... See more

Company replied

Company details

  1. Resume Service

Written by the company

Get all the help you need to create a professional CV in minutes.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

Apparently I set up an account and when…

Apparently I set up an account and when I tried to get information the man ernesto was rude and patronising and kept hanging up

March 8, 2024
Unprompted review
CVHelp  logo

Reply from CVHelp

Hi!


Thank you for bringing this to our attention, and we apologize for the negative experience. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen.

We will be happy to assist you once we have more information. Please look for a message from Trustpilot asking for your account information. We would like to reassure you that we are taking appropriate measures to prevent this from happening again, including disciplinary action. We take our customer’s feedback very seriously. Know that we hear you, and we are here to help!

We thank you for your patience!
Customer Service Team

Rated 5 out of 5 stars

Although there's a downside during…

Although there's a downside during payment process as CVHELP having traffic that time, however, the experience to create CV was awesome and everything run smoothly. Kudos to CVHELP team.

March 7, 2024
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Reply from CVHelp

Hi!


Thank you so much for your 5-star review! We apologize for any inconvenience during the payment process due to high traffic on CVHelp at that time. We're delighted to hear that despite that issue, you had an awesome experience creating your CV, and everything ran smoothly. Kudos to the CVHelp team! Your feedback and support are greatly appreciated.

Rated 5 out of 5 stars

An excellent site with exceptional…

An excellent site with exceptional assistance to guide you through the process of updating your CV. A great resource.

February 25, 2024
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Reply from CVHelp

Hi!

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Rated 5 out of 5 stars

Everything is well outlined

Everything is well outlined
The format is easier to use and presentable

February 25, 2024
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Reply from CVHelp

Hi!

Thank you for your positive feedback! We're delighted to hear that you find everything well outlined and the format easy to use and presentable. Your satisfaction is our priority, and we're here to assist you whenever needed. If there's anything specific you'd like us to enhance or if you have further suggestions, please feel free to share. We appreciate your support!

Rated 5 out of 5 stars

I will definitely recommend CVhelp any day and anytime, so reliable and easy to use . It’s 💯 for me.

It’s easy to use and I love the suggestion that is related to work experience while filling in and the fact that you can cancel at anytime is also considerate.

February 23, 2024
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Reply from CVHelp

Hi!

Thank you so much for your glowing review! We're thrilled to hear that you find CVhelp reliable and easy to use. Your recommendation means a lot to us, and we're delighted that you appreciate the work experience suggestions. We strive to provide a user-friendly experience, and we're glad that the option to cancel anytime adds to your satisfaction. If you ever need further assistance, feel free to reach out. We're here for you!

Rated 5 out of 5 stars

Useful

Helped me with my CV

February 23, 2024
CVHelp  logo

Reply from CVHelp

Hi!

We are so thankful for the amazing review! Glad we were able to assist you at such a crucial moment in your life.

Rated 5 out of 5 stars

Help in landing job

Very impressed with cv help and I managed to land the job I was after thank you very much

February 21, 2024
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Reply from CVHelp

Hi,

Congratulations on your new job! We're thrilled to learn that our service helped you find the legitimate job you were seeking. Wishing you tremendous success in your new role!

Rated 5 out of 5 stars

Made me CV writing process easy..with…

Made me CV writing process easy..with various templates to choose from, and pre-written suggestions to support your job description. I strongly recomend.

February 14, 2024
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Reply from CVHelp

Hi!

Thank you for your kind words! We're thrilled to hear that our platform made your CV writing process easy, offering various templates and pre-written suggestions. We appreciate your recommendation. If you have any more feedback or need assistance in the future, feel free to reach out. Wishing you success in your endeavors!

Rated 5 out of 5 stars

Good designs

Good designs, easy updates and fixes on the documents

February 12, 2024
CVHelp  logo

Reply from CVHelp

Hi!

Thank you so much for taking the time to share your feedback. We're thrilled to hear that you're pleased with our designs and that you find our document updates and fixes process to be easy and efficient. Your positive review is truly rewarding and motivating for our team.

Rated 2 out of 5 stars

Formatting issues!

Beautiful CV online, formatting is different when trying to download which meant that CV was spread across 2 pages and looked terrible.

Recommend just screen-shotting the CV and pasting into another document to avoid terrible formatting once you have paid!

February 7, 2024
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Reply from CVHelp

Hi!

Thank you for taking the time to share your feedback. We appreciate your positive comments on the appearance of the CV online, and we sincerely apologize for any inconvenience you experienced with the formatting upon downloading.

We understand how crucial it is for the CV to maintain its visual appeal during the download process. We take your feedback seriously and are actively working to improve our downloading and formatting features to ensure a seamless experience for our users. Your insights are valuable, and we are committed to enhancing our platform based on customer input.

Rated 3 out of 5 stars

When i try to cancel my account the…

When i try to cancel my account the Customer Support try to sell me a whole package for 26 pounds.

February 6, 2024
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Reply from CVHelp

Hi!

We are sorry to hear that you haven't had a smooth cancelation process. We were able to locate your account and confirm that your subscription is canceled and you will not be charged again.

We are thankful for the feedback you gave us, as it helps us better your experience and brings any issues to light. That said, if your experience with us has improved based on your Customer Service experience, we would love it if you would consider revising your comments and rating of us. It would make a massive difference and help us continue providing A+ Customer Service for our customers.

Rated 5 out of 5 stars

Great help

Helped in every aspect of building my CV. Wasn't expensive . Also easy to cancel. But did the job I needed

January 27, 2024
CVHelp  logo

Reply from CVHelp

Hi!

We're delighted to hear that our platform has been helpful in every aspect of building your CV. We're proud to offer a service that meets your needs, is affordable, and is easy to cancel.

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