CWB National Leasing Reviews 577

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We decided this fall to lease a step deck trailer for our farm and hay hauling business. Because we have 2 separate businesses and work inter provincially, It became an insurance nightmare through SGI... See more

Company replied

Rated 5 out of 5 stars

The representative I work with is knowledgible, knows me as a client, my business, type of vehicle i need, etc. This comes from the same rep. working with the same clients. The results are a seamless... See more

Rated 5 out of 5 stars

It was a very good experience speaking with Jonathan. He was very helpful and quickly helped me with the change I needed to make.

Rated 5 out of 5 stars

my dealing with Ken Canavan from your Bedford office was top notch .ken is a great guy to do business with always seems friendly knowledgeable .I will defiantly use your services again if needed it... See more

Company details

  1. Money & Insurance

Written by the company

CWB National Leasing, Canada’s equipment financing experts, helps over 57,000 Canadian businesses secure the equipment they need to help their business grow. We offer a full range of financing services to commercial, agriculture, construction, transportation, forestry, health care, golf and turf equipment sellers. Our 60 sales agents and a broker network across Canada are supported from our head office in Winnipeg, Manitoba.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

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Rated 5 out of 5 stars

The customer service is impeccable and…

The customer service is impeccable and CWB National Leasing. The people we dealt with were always friendly and easy to talk with, informative and worked very quickly on our paperwork. We will definitely recommend this company to other people.

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

CWB assisted me in the final buyout of…

CWB assisted me in the final buyout of the lease maturity. A pleasure to do business with and will do again.

May 28, 2020
Unprompted review
CWB National Leasing logo

Reply from CWB National Leasing

Hi Jason,
Thank you for your feedback! We appreciate it and are happy to know your experience was a positive one.

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Would recommend to anyone who requires financing. Been a good customer for many years and they have always served me well. Thanks National Leasing !

May 25, 2020
Unprompted review
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Reply from CWB National Leasing

Thank you for your feedback!

Rated 5 out of 5 stars

The team at CWB National Leasing was…

The team at CWB National Leasing was willing to listen to my individual situation and tailor an amended payment plan that was manageable during Covid-19. Thank you very much. Dr. Virani - True Life Wellness and Physiotherapy.

May 19, 2020
Unprompted review
CWB National Leasing logo

Reply from CWB National Leasing

Hi Dr. Virani,

Thank you for your feedback! We appreciate hearing it and are happy to hear you had a great experience with us.

Rated 5 out of 5 stars

CWB was kind enough to allow me to…

CWB was kind enough to allow me to transition my loan to interest-only during this time when I am unable to keep my dental office open. This took a huge weight off of my shoulders.

May 9, 2020
Unprompted review
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Reply from CWB National Leasing

Hi Bruce,

Thank you for your feedback! We appreciate it and are happy to know that we offered support when you needed it most!

Rated 5 out of 5 stars

Excellent customer service.

Great company to deal with, customer service is excellent. This is my second contract with this company and very happy.
ONly wish is that they would provide some type of statement maybe once every 6 months and also the option to paid back early. Other than that this is a great company to deal with.

May 5, 2020
Unprompted review
CWB National Leasing logo

Reply from CWB National Leasing

Thank you for your feedback, we are happy to hear you are satisfied with your service. We are currently working on a new technology that will allow customers to check their transaction history. Stay tuned for more details!

Rated 5 out of 5 stars

Some of the best people I have dealt…

Some of the best people I have dealt with by far. Cant say enough about the staff for their over all devotion to helping people to move forward in these tough times. Always a pleasure and look forward to my next purchase. You folks rock!!!!

May 2, 2020
Unprompted review
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Reply from CWB National Leasing

Hi Michael,

Thank you so much for your kind words! We really appreciate hearing your feedback and are happy to hear that you have had a great experience with us!

Rated 5 out of 5 stars

Payment deferral request due to Covid 19

Our request for payment deferral was considered and resolved in a quiet reasonable time and very professional manner.

April 27, 2020
Unprompted review
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Reply from CWB National Leasing

Thank you for your feedback - we really appreciate it! We're happy to hear you had a great experience dealing with us.

Rated 1 out of 5 stars

Horrible company

Horrible company. I’ve been paying $1600/month for 2yrs. I defaulted past 2 months, due to non essential businesses not allowed to operate. After several attempts requesting to learn my interest rate ... (a simple basic question I’ve been asking for 2yrs and no straight answer) and trying to negotiate a lower payments. They refused to forgive a single payment during this pandemic and refused to negotiate a lower payment. Instead I was sent a demand letter, and given 7 days to pay $35,000, or return my equipment I spent 2yrs paying for. I’ve spent $38,400 in payments so far, the equipment was $50,000. Where is this magic money going to come from if Canadians aren’t allowed to operate non essential businesses?!! This company can’t be legally allowed to trap me this badly. How are they helping Canadian businesses, when they are causing so much damage to my business ?!! Always a run around with this company. One rep says I’m paying $200/month insurance in the equipment. Another rep says the $200 is for taxes. The number do not match up!! I want answers. I’ve been requesting my exact interest rate for 2yrs. I have every right to know. This company fails to provide me with details, or negotiate. It’s not ok.

April 25, 2020
Unprompted review
CWB National Leasing logo

Reply from CWB National Leasing

Thank you for feedback. We appreciate hearing about our customer’s experience from beginning to end. We understand the frustration you’re feeling and we’re always looking for ways we can improve our communication with our customers. We are actively working on solutions to make interest rates more transparent. Right now, CWB National Leasing understands that, given the circumstances due to COVID-19, many businesses are struggling. If you haven’t already, please visit https://try.cwbnationalleasing.com/hasyourback/ to learn how we can help you.

Rated 5 out of 5 stars

true professionals

During difficult moments out of our control, CWB national leasing has been a great company that has always offered an immaculate and professional service.

April 22, 2020
Unprompted review
CWB National Leasing logo

Reply from CWB National Leasing

We appreciate your feedbakc and are happy to hear that you're receiving exceptional service from us. We are glad to offer support during this unforseen time.

Rated 5 out of 5 stars

I have had 2 leases through National…

I have had 2 leases through National Leasing and everything was always handled in a professional and courteous manner. I highly recommend

April 19, 2020
Unprompted review
CWB National Leasing logo

Reply from CWB National Leasing

Thank you for your feedback. We are appreciate it!

Rated 5 out of 5 stars

Good company helped me with good…

Good company helped me with good financing and when troubles arrised beyond my control they were very helpful with a solution .I greatly appreciated there professionalism and prompt attention to my situation.

April 17, 2020
Unprompted review
CWB National Leasing logo

Reply from CWB National Leasing

Hi Tim,

Thank you for the feeback, we are happy to know that you received support when you needed it most. We appreciate hearing this!

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