I have been using your services for years. It was very disappointing that you no longer have a physical shop in Nicosia and that it is all online now. Also, I have not found information on where to re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was looking for a specific new technology product which I only found available on this company. I was very glad when I called and they told me they have it on stock. I have ordered both by phone and... See more
Company replied
I have been having some significant problems and even though Duncan was on holiday he immediately contacted his team. The team were magnificent - several were at home and responded so that I could hav... See more
Company replied
Since my last review I have since made contact with the company in Nicosia and I was told that my order was delayed , and I will be informed of its arrival. I know my order is small but I wanted to tr... See more
Company replied
Company details
- Office Supplies Store
- Computer and Accessories Store
- Computer Repair Service
- Pen Store
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
Nikis 34, 1086, Nicosia, Nicosia, Cyprus
- 22 441 638
4.6
Excellent
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No shop/ No info on recycling
I have been using your services for years. It was very disappointing that you no longer have a physical shop in Nicosia and that it is all online now. Also, I have not found information on where to recycle old catridges.
December 17, 2025
Reply from Cartridge World Cyprus - Nicosia
Thanks for your review. A shame indeed that we could not sustain a 4th retail store in Nicosia at this time, but hope our online delivery has served you well. On your next order - in comments please ask us to send you some TAP bags free of charge - they are postage paid envelope bags that you can enter up to 4 ink cartridges inside and pop in a post box.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.
Info Link: https://cwcyprus.com/sustainability
excellent service but it should be…
excellent service but it should be expanded to cover Nicosia.
September 23, 2024
Reply from Cartridge World Cyprus - Nicosia
Dear ANDREAS,
Thank you for the positive review. Great to hear you enjoyed your shopping experience with us!
Kind regards,
Raina Pērse
Reply from Cartridge World Cyprus - Nicosia
Dear haris,
You are welcome.We appreciate your review!
Kind regards,
Margot Glover
Director
Since my last review I have since made…
Since my last review I have since made contact with the company in Nicosia and I was told that my order was delayed , and I will be informed of its arrival. I know my order is small but I wanted to try with something small 1st.
November 3, 2023
Unprompted review
Reply from Cartridge World Cyprus - Nicosia
Dear Angelos, thank you for updating your initial review. I understand from my staff in Nicosia that you have collected the item and I hope that you are happy with it. I apologise once again for the delay and would like to assure you that we appreciate all our customers whatever the spend! We value all reviews and will use the feedback to improve our customer service.
Kind regards
Margot Glover
Director
Made my 1st small Web order to try
Made my 1st small Web order to try, no contact from Cartridge World, call the store 2-3 times no answer. I have since made contact with the store and was informed my order was delayed. More when my order arrives.
October 31, 2023
Reply from Cartridge World Cyprus - Nicosia
Dear Angelos,
Unfortunately on this occasion we have been let down by our courrier company and so have fallen outside the delivery/collection time line promised on our website (by 1 day) I apologise that we didn't communicate with you before today to appraise you of the delay although I understand a member of staff has since contacted you and explained the full situation.I do however feel that your 1* review and particullarly you comment to'steer away from this company' is unfairly harsh and disproportionate in relation to your 3 euro purchase. We are a reputable company of 20+ years and a trust pilot score of 4.8/4.9 from 1,000+ happy customers!
Kind regards,
Margot Glover
Director
Alternative Product suggested by CW
CW suggested a newly arrived alternative product that suited my needs better at practically the same price
October 13, 2023
Reply from Cartridge World Cyprus - Nicosia
Hi Marios,
Thank you for leaving a positive review. Great that the team in Nicosia were able to provide you with what you needed!
Kind regards,
Margot Glover
Director
Reply from Cartridge World Cyprus - Nicosia
Hi Alexandros.Thank you for leaving a positive review.Great to hear you are happy with our products and the service provided by out team in Nicosia!
Kind regards,
Margot Glover
Director
Reply from Cartridge World Cyprus - Nicosia
Hi Xenia,
Thank you for your review! Glad you were happy with the service from our Nicosia team.
Kind regards,
Margot Glover
Director
Reply from Cartridge World Cyprus - Nicosia
Dear Marios,
Thank you for your kind review and good to know you were happy with your overall shopping experience.
Kind regards
Margot Glover
Director
Replacement of bad toner
After my complaint about the quality of the toner I have received, they contacted me the next morning and came to my office and changed it with a new one which is 100% great!!!
August 3, 2023
Reply from Cartridge World Cyprus - Nicosia
Dear Pavlos, sorry to hear that you received a faulty toner but good to hear that we were able to remedy the situation quickly and that you were happy with the way in which we handled your complaint.
Thank you for ammending your review.
Kind regards,
Margot Glover
Director
My experience is:
My experience is:
the product I need is always available;
stuff is very friendly;
everything is done very quickly and clearly.
June 6, 2023
Reply from Cartridge World Cyprus - Nicosia
Dear Evgeny, thank you for your kind review and happy to hear you are happy with the service provided by our Nicosia team.
kind regards,
Margot Glover
Director
Reply from Cartridge World Cyprus - Nicosia
Dear Pavel, thank you for your kind review. Glad to hear you were happy with the speed of service from our team in Nicosia!
Kind regards,
Margot Glover
Director
Reply from Cartridge World Cyprus - Nicosia
Thanks for your kind review.
Really pleased you like our own brand inks .
Best Regards
Margot Glover - Director
P.S. Do please continue to return your empties for reuse/recycling.
Reply from Cartridge World Cyprus - Nicosia
Dear Nikolas, glad you were happy with your order. Thanks for taking the time to leave a review.
Margot Glover - Director
P.S. Do please continue to return your empties for reuse/recycling.
Reply from Cartridge World Cyprus - Nicosia
Hi Marina
Thanks that is great to hear.
Best Regards
Duncan Glover - Managing Director
top quality and perfect support
March 14, 2023
Reply from Cartridge World Cyprus - Nicosia
Hi Chara
Thanks for your kind review.
Glad you like our own brand toner
Best Regards
Margot Glover - Director
PS: Do please return your empties for reuse/recycling.
Excellent!!!
March 12, 2023
Reply from Cartridge World Cyprus - Nicosia
Hi Apostolos
Great to welcome you as our customer. Thanks for purchasing and leaving a review.
Best Regards
Duncan Glover - Managing Director
Quality at a reasonable price
February 20, 2023
Reply from Cartridge World Cyprus - Nicosia
Hi Emin
Thanks for choosing our store and your kind review.
Best Regards
Duncan Glover - Managing Director
I was looking for a specific new…
I was looking for a specific new technology product which I only found available on this company. I was very glad when I called and they told me they have it on stock. I have ordered both by phone and online via their eshop. Support , service and delivery was fantastic. In both cases, Christiana the lady that works there was extremely helpful and willing to help me get my orders the fastest possible. Generally it is great to have such a professional companies in Cyprus.
January 27, 2023
Reply from Cartridge World Cyprus - Nicosia
Hi Andreas
Thanks for taking time to share your experience. That is great to hear.
We hope we can serve you again.
Best Regards
Duncan Glover - Managing Director
Am FΥCΚΙΝG honest and your service is…
Am FΥCΚΙΝG honest and your service is more than great.
Am not the person who give negative feedback but when i give it that means am very happy with 🤪❤️
January 23, 2023
Reply from Cartridge World Cyprus - Nicosia
Thanks! Appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.