Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
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Review summary
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Reviews shaping this summary
was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more
Company replied
Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more
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'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more
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Company details
- Office Supplies Store
- Computer and Accessories Store
- Computer Repair Service
- Pen Store
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Online order
Online order was easy to place. I was contacted by a delightful cartridge world employee informing me of how and when I was going to receive my order. Paper and print cartridges arrived well packaged and in good condition. Best experience, thank you Cartridge World.
March 20, 2026
Unprompted review
Great communication
Great communication, very quick delivery, easy to find what I needed
April 28, 2026
Fast Delivery (Next Day}
WoW ordered in the afternoon delivered early next morning. Perfect delivery and perfect product.
April 28, 2026
Poor service
In my first order, you sent one of the two orders containing the same products to the wrong address. Additionally, your packaging was very poor; the cardboard spools containing the filaments were damaged. My second order was canceled because you didn’t have proper inventory control, and this caused me to waste time.
April 25, 2026
Reply from Cartridge World Cyprus
Thank you for your feedback. We have looked into your orders and sincerely apologize for the series of frustrations you experienced.
Shipping Error: You are correct—we made a mistake in the routing for your second order. We appreciate you bringing it to our attention so we could have the package moved to the correct BoxNow location.
Packaging: We are sorry to hear the cardboard spools arrived damaged. We aim for our filaments to arrive in top condition, and we are currently reviewing our transit protection to prevent this from happening again.
Inventory: We regret that we had to cancel your third order. A stock discrepancy meant we could not fulfill the additional ASA you required, and we understand that this was a waste of your time.
We would like to make this right regarding the damaged spools. Please contact us at salesadmin@cwcyprus.com or via our 777 777 85 so we can find a fair solution for you.
Very helpful and responsive sales
April 23, 2026
Reply from Cartridge World Cyprus
Thank you for your review! We’re thrilled to hear you had a great experience with our team. We’re always here to help whenever you need us!
Everything promised was met
April 19, 2026
Reply from Cartridge World Cyprus
Thank you for the review!
We're glad we could deliver exactly what you were looking for. Hope you enjoy it, and we look forward to seeing you again soon!
Best service
Best service, best products. The only place we turn to for all our printer needa
April 23, 2026
Unprompted review
STILL NOT RECEIVED
April 3, 2026
Reply from Cartridge World Cyprus
Dear Mr. Hemming,
We’re very sorry that your order did not arrive within the 3 working days stated on our website. We completely understand how frustrating this must be, and we sincerely apologize for the inconvenience caused.
We take all customer feedback very seriously, and after investigating your case, it’s clear that our courier partner, ACS, did not meet the level of service we expect. This is not reflective of the standard we aim to provide to our customers.
We have already contacted ACS, and they have assured us that your delivery will arrive today. We are also addressing this issue directly with them to ensure improvements are made and that this does not happen again.
If there is anything further we can do to restore your confidence in us, please don’t hesitate to let us know. We truly value your feedback and your continued support.
I've been working with Cartridge World…
I've been working with Cartridge World for a long time. They have a good selection. The website is quite user-friendly. It's great that you can order home delivery. However, there are sometimes issues with delivery. I'd like to commend the manager, Andri Theodorou. She's a true professional and a very attentive employee who does everything possible to resolve any issues that arise. Thank you!
March 27, 2026
Unprompted review
Reply from Cartridge World Cyprus
Thank you for your kind review and for being a long-time customer of Cartridge World Cyprus. We’re glad to hear you find our website easy to use and that the home delivery option is helpful.
We also appreciate your feedback about delivery, and we’ll continue working to improve this. A special thank you for your kind words about Andri Theodorou — we’re very proud to have her on our team and will be sure to share your message with her.
Thanks again for your support!
My order was not supplied
My order was not supplied. I was not told until several days after that you had no stock. They were urgent and I have now asked for a refund of my money.
March 24, 2026
Reply from Cartridge World Cyprus
Hi Paul,
Thank you for being a long-standing customer with us.
I’m truly sorry we let you down this time.
Our manager, Lefkios, reached out to better understand your experience, and it's clear that falling short on stock for your order was the primary issue. Please accept our apologies for the frustration this caused.
We always strive for total customer satisfaction, which is why we provided a complimentary ink cartridge as a small gesture of our commitment to you. We value your loyalty and hope we can continue to serve you and regain your confidence in the future.
Very good service !
Very good service , easy to order and very good service delivery. *****
March 16, 2026
Reply from Cartridge World Cyprus
Thank you so much! We’re glad the ordering and delivery were smooth. We’re always here to help whenever you need your next refill.
Kind regards,
Michaella Protopapa - Marketing Specialist
My printer did not recognise the chip…
My printer did not recognise the chip so won't use the ink cartridge
March 12, 2026
Reply from Cartridge World Cyprus
We’re really sorry to hear about the chip recognition issue.
This isn’t the experience we want for our customers. Our team will get in touch with you shortly to help resolve this as quickly as possible!
Reply from Cartridge World Cyprus
Thank you for your great review!
We're glad you’re happy with the quick delivery and our products. We appreciate your support and hope to serve you again soon!
Kind Regards,
Michaella Protopapa - Marketing Specialist
I received my inks yesterday from the…
I received my inks yesterday from the box now courier!!
As always works perfectly!
Thank you
March 16, 2026
Reply from Cartridge World Cyprus
Thank you for your great feedback!
We're glad your inks arrived quickly and are working perfectly. We appreciate your continued support and look forward to serving you again!
Kind Regards,
Michaella Protopapa - Marketing Specialist
Everything was great
Everything was great! Fast delivery, great product quality. Will purchase again.
March 16, 2026
Reply from Cartridge World Cyprus
Thank you for your kind review!
We're happy to hear everything was great and that you were pleased with the fast delivery and product quality.
We look forward to serving you again!
Kind Regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
Thank you for your kind words!
We're glad you’re happy with our service and delivery, and we look forward to helping you again soon!
Kind Regards,
Michaella Protopapa - Marketing Specialist
A very fast and efficient order aware…
A very fast and efficient order aware of the status of my order throughout. Highly recommended.
March 11, 2026
Reply from Cartridge World Cyprus
Thank you so much for your review!
We're glad you found our ordering fast and easy. Your recommendation means a lot! 😊
Kind Regards,
Michaella Protopapa - Marketing Specialist
Very good service
Everything was great from my phone call until i recieved the order. Another plus was the gift of A4 paper pack.
March 10, 2026
Reply from Cartridge World Cyprus
Thank you for your wonderful review!
We're happy to hear everything went smoothly from your call to receiving your order.
Enjoy the A4 paper, and we appreciate your support!
Kind Regards,
Michaella Protopapa - Marketing Specialist
Great Customer Service as always !
I could not order online due to issues with my account but, after contacting Moira Ledingham at the Limassol store, I was able to place an order manually and my cartridges arrived the next day. Great customer service as always.
February 19, 2026
Unprompted review
Reply from Cartridge World Cyprus
Thank you for your lovely review!
We’re sorry you had trouble ordering online, but we’re so pleased Moira at our Limassol store was able to help and get your cartridges to you the next day.
We really appreciate your continued support!
Kind Regards,
Michaella Protopapa - Marketing Specialist
Always polite
Always polite! Very fast delivery. The prices are the best I could find.
January 27, 2026
Reply from Cartridge World Cyprus
Thank you so much for your review!
We really love to hear that our team was polite and that your order arrived so quickly.
We work hard to keep our prices the best around, so it’s great to know we hit the mark for you!
Thank you for choosing us, and we hope to see you again soon.
Kind Regards,
Michaella Protopapa - Marketing Specialist
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