Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
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Review summary
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Reviews shaping this summary
was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more
Company replied
Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more
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'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more
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Company details
- Office Supplies Store
- Computer and Accessories Store
- Computer Repair Service
- Pen Store
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent, Fast Service!
I had a fantastic experience at Cartridge World Cyprus. The staff were very knowledgeable and helped me find the right ink for my printer in minutes. The price was great, and the cartridge works perfectly. I highly recommend them!
September 24, 2025
Reply from Cartridge World Cyprus
Thank you for your wonderful feedback!
We’re delighted you found the right cartridge quickly and are happy with both the quality and service.
We truly appreciate your recommendation and look forward to welcoming you back!
Kind Regards,
Michaella Protopapa
Price availability and delivery
September 14, 2025
Reply from Cartridge World Cyprus
Thank you for your review.
We're delighted to hear that you are satisfied with our pricing and delivery service. Your feedback is greatly appreciated, and we look forward to providing you with excellent service in the future.
Kind Regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
Thank you so much for your review!
We're so thrilled to hear you had a great experience with our speedy service and that you liked our offers.We look forward to providing you with another great experience soon!
Kind regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
Dear Mrs. Niamh,
Thank you for your kind words!
We’re delighted to hear that your delivery was fast and that our team made a positive impression.
We look forward to serving you again soon!
Kind Regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
Dear Erol,
Thank you for your kind review!
We’re glad you’re happy with our service.
Kind Regards,
Michaella Protopapa - Marketing Specialist
Very good service!!🤠
September 4, 2025
Unprompted review
Reply from Cartridge World Cyprus
Dear Zak,
Thank you for your great feedback! We’re delighted to hear you were happy with our service and we look forward to assist you again.
Kind Regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
Dear Jack,
Thank you for your review. We are pleased to hear that our service was quick and that the ACS delivery option made collection convenient.
We appreciate your feedback and look forward to serving you again in the future.
Kind Regards,
Michaella Protopapa - Marketing Specialist
Professional
Great service, telephone contact about minor changes to my order, delivery as soon as package ready. Well done CW
August 25, 2025
Reply from Cartridge World Cyprus
Dear Bryan,
Thank you for your kind feedback.
We are pleased to hear that you were satisfied with our service and delivery process. Our goal is always to keep our customers informed and to ensure every order is handled as smoothly as possible. We sincerely appreciate your support and look forward to assisting you again in the future.
Best Regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
Dear Yiannos,
Thank you for your wonderful feedback!
We’re so glad to hear you’re happy with our service and speedy delivery. Your satisfaction is our priority, and we look forward to serving you again soon!
Best Regards,
Michaella Protopapa - Marketing Specialist
Been using them for years
Been using them for years. Went back based on previous good experience. Did two jobs.
Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to obtain. It stopped my machine going on the scrap heap saving me several hundred Euro.
Fixed a laptop. Done as fast as it took to get the parts.
Prices very reasonable. Service as usual very good. Friendly and professional staff.
August 28, 2025
Unprompted review
Reply from Cartridge World Cyprus
Dear Trevor,
Thank you for your continued trust and loyalty over the years. We’re delighted to hear that both your printer and laptop were repaired to your satisfaction, and even happier that we could help extend the life of your machine and save you money. Our team always aims to provide friendly, professional service at fair prices, so it’s wonderful to know we’ve met your expectations once again. We truly appreciate your kind words and look forward to being of service whenever you need us.
Best Regards,
Michaella Protopapa - Marketing Specialist
I bought CW cartridges for my HP…
I bought CW cartridges for my HP DeskJet and I am very happy with them. The staff at Cartridge World helped me - to my full satisfaction - through a problem with my online order application. I expect to reorder from them.
August 12, 2025
Reply from Cartridge World Cyprus
Hi Lawrie
Thanks so much for your review. we look forward to serving you again.
Best Regards
Duncan Glover - Managing Director
Reply from Cartridge World Cyprus
Hi Kevin
Thanks for sharing, glad to serve you.
Best regards
Duncan
Excellent shop, with great prices!
Excellent shop, bought 3 x 3d printers at great prices and free 2 day delivery!
Would buy again!
July 31, 2025
Reply from Cartridge World Cyprus
Dear George,
Thank you for your positive feedback!
We're thrilled to hear you're satisfied with your 3D printer purchase, our pricing, and the fast delivery.
Your support is truly appreciated, and we look forward to serving you again.
Best regards,
Michaella Protopapa - Marketing Specialist
Super service and support.
I got a courtesy call to let me know my order was being got ready. Order was with courier the same day.
July 11, 2025
Reply from Cartridge World Cyprus
Dear Leslie,
Thank you for your kind feedback.
We're pleased you were happy with the service and prompt dispatch. We appreciate your support and look forward to serving you again.
Best regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
was it OK?
Very helpful service and polite manager!
May 7, 2025
Unprompted review
Reply from Cartridge World Cyprus
Thank you for your feedback!
We’re delighted to hear that you had a positive experience with our service and that our manager was able to assist you in a helpful and polite manner.
We truly value your feedback and look forward to serving you again in the future.
Best regards,
Michaella Protopapa - Marketing Specialist
Reply from Cartridge World Cyprus
Dear Despina,
Thank you for your feedback.
We’re pleased to know that your order was delivered on time. Providing reliable and efficient service is a top priority for us. We appreciate your trust in our company and look forward to serving you again.
Best Regards,
Michaella Protopapa - Marketing Specialist
Reparation bad experience
We have been long-time customers of the Limassol shop and over the years have purchased several products, including refurbished PCs, with overall satisfaction. Unfortunately, our recent experience was disappointing. We sent a laptop in for repair, and it was returned in a non-functional state. After a second repair attempt, the device shut down completely within five days. We were ultimately forced to seek assistance from another technician to resolve the issue.
April 14, 2025
Unprompted review
Reply from Cartridge World Cyprus
Dear Leopold,
We’re truly sorry to hear that you weren’t satisfied with our technical service.
Just to clarify the steps we took: you initially brought your machine in because it was overheating. Upon inspection, we found a significant amount of cat hair blocking the fan, which we cleaned out. We also replaced the thermal paste on your CPU and conducted a stress test to ensure everything was functioning properly before returning the laptop to you the next day.
You then returned the laptop, reporting it wouldn’t power on at all. At that point, we diagnosed a motherboard issue. We made every effort to repair it, including outsourcing the job to a specialized motherboard/electronics repair shop. They were able to restore functionality, but unfortunately, the battery still wouldn’t hold a charge due to a faulty power management chip.
We offered several solutions, including a replacement laptop, and made attempts to contact you regarding a refund, as we stand behind all our repairs and products with a full warranty at Cartridge World. Unfortunately, we didn’t receive a response and were disappointed to see a 1-star review instead.
We always strive to help our customers and make things right when problems arise. If you’re open to it, we’d still be happy to work with you on a fair resolution.
Kind regards,
Vasili Zogkas
Technical Manager
Cartridge World Team
I appreciate their determination to…
I appreciate their determination to solve the problem. After couple of tries they finally found proper cartridges that works in my rather old laser printer and delivered them to me free of charge.
February 3, 2025
Reply from Cartridge World Cyprus
Hi Artur
Thanks that is great to hear.
Best Regards
Duncan Glover - Managing Director
Very Happy from order point to delivery.
March 27, 2025
Reply from Cartridge World Cyprus
Dear Maria,
Thank you for your feedback!
We're thrilled to hear you had a smooth experience from order to delivery.
We appreciate your support and look forward to serving you again!
Best regards,
Michaella Protopapa - Marketing Specialist
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