CWD Pond Reviews 219

Good comms and prompt replies to every question

I ordered 20 KG of Biohome ultra , but they didn't have that in stock, so they kindly sent me the more expensive Biohome ultimate instead at no extra cost ,and it works fantastic, so I'm very happy with that.

Good quality at a good price 👍

Absolutely amazing, From start to finish is so smooth,
The delivery is organised perfectly, Everything goes together lovely and easily they are always on hand for help the pond doesn't take long.
When finished it's looks beautiful

Amazing service I'll recommend to anyone who needs a pond

Easy transaction and excellent communication before, during and after purchase.

Highly recommend.

Great company great knowledge Great understanding of the products that you may need.

Great service, quality product, very pleased

Just really good service
Updated on delivery times and delivery guy really helpful

Happy with product, easy to apply.Good coverage.

Really good service fast delivery fitted perfect thank you

Really great place to buy from, very easy and came within no time. Also love the option of flexible payments like Klarna as I haven't found any other pond equipment supplier give this option. All round brilliant

Great comms with Joanne who helped arrange for me to collect as delivery would have been difficult on my side. Glass is exactly as described and perfect, i would recommend bying the Window kit so you get the sealant, Grips and Carry handles in one go.

Thanks again.

Joanne was brilliant. She was helpful and patient when fielding all my questions and got back to me when she said she would.

The patience, helpfulness and decency of all the staff when dealing with me when I had a slight issue with a purchase.

Chose this company because I could get everything I required for my pond glass fit, i.e. the MS3000 the lifting suction handles the clamps for the glass and the actual glass in one. Ordering was simple. Had an email shortly after to tell me an estimated delivery date. Everything apart from the glass was delivered a couple of days after the order was placed. On the day of the glass delivery I received a message to give me an estimated time about half an hour before the glass was due. I had a phone call from the driver to tell me what time with me. Everything was a really good quality. The glass was absolute perfect. Would definitely purchase from this company again.

Prompt service and delivery when thay said it was going to be there it was there

Excellent service many thanks