CWD Pond Reviews 219

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered 20 KG of Biohome ultra , but they didn't have that in stock, so they kindly sent me the more expensive Biohome ultimate instead at no extra cost ,and it works fantastic, so I'm very happy wi... See more

Rated 5 out of 5 stars

Absolutely amazing, From start to finish is so smooth, The delivery is organised perfectly, Everything goes together lovely and easily they are always on hand for help the pond doesn't take long.... See more

Rated 5 out of 5 stars

Great comms with Joanne who helped arrange for me to collect as delivery would have been difficult on my side. Glass is exactly as described and perfect, i would recommend bying the Window kit so yo... See more

Rated 5 out of 5 stars

Thanks team for your advise and videos on how to add a window to a pond. We got our landscapers Arcadia Landscapes to build us a raise stone pond whilst rebuilding our garden. The videos and advi... See more

Company details

  1. Pond Supply Store
  2. Pond Fish Supplier

Written by the company

Pond supplies, Sleeper pond Kits, Pipe & Fittings, Double union ball valves, Pond Filtration and more! UK Stock for quick despatch


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CWD Sandbach ltd (MyPond Ms300)

I recently had the pleasure of dealing with CWD Sandbach ltd, and I can't express enough how impressed I am with their top-notch service, lightning-fast shipping, and the outstanding quality of their products.

Special shoutout to Joanne McGarry.

From the moment I placed my order with CWD Pond, I was met with a level of customer service that is truly exceptional. Their team is not only knowledgeable and friendly but also incredibly responsive. They promptly answered all my inquiries and provided valuable guidance in choosing the right products for my pond needs.

What truly sets CWD Pond apart is their remarkable efficiency in shipping. I was astounded by how quickly my order arrived. They clearly understand the importance of getting products to their customers in a timely manner, and they executed this flawlessly. It's rare to find a company that combines high-quality products with such swift delivery.

Speaking of their products, I was blown away by the quality and performance. The items I received from CWD Pond were of the highest standard. It's evident that they take great pride in offering only the best for their customers. Whether it was pond supplies, equipment, or accessories, everything exceeded my expectations.

Furthermore, CWD Sandbach ltd commitment to ensuring customer satisfaction shines through. They back their products with excellent warranties and support, which gives me great confidence in my purchases. It's clear that they stand by the reliability and durability of their offerings.

September 25, 2023
Rated 5 out of 5 stars

Sleeper pond glass

Great service from this company, even telephone conversations were very helpful in the ordering and construction of my sleeper pond. The glass for my sleeper pond was made to measure and looks amazing.

August 30, 2023
Rated 5 out of 5 stars

Box welded liner

Ordered a box welded liner and was delivered within 7 working days. Easy to get order placed.
Great YouTube videos on how to install pond windows which gave me the confidence to install myself.

August 18, 2023
Rated 5 out of 5 stars

Needed a liner

Needed a liner , got in touch with CWD brilliant service measurements given and liner came within the time schedule they said , fit like glove,

July 2, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look