It has become a painful experience trying to return the boots I ordered which are so big. I am always a size 6 but these are at least a size 7. I’m still waiting for ‘authorisation’ to return them.... See more
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Thank you Elizabeth for such professional and nice communication. I am very satisfied because the company is very attentive and I'm happy with the exchange that Cwen created for me. The boots a... See more
Always a great experience shopping at CWEN. Elizabeth was so efficient in assisting with delivery options to South Africa. She assisted with finding the right courier to avoid delays. My order arrived... See more
I’m so obsessed with these boots. I won a giveaway on insta and lemmmeee tell you they are so beautiful and amazing 😍I got the ankle boots monk strapped in black, they’re amazing quality and super du... See more
Company details
Written by the company
CWÉN shoes are crafted with the exquisite detail that could only live in a human hand. They're made robust and durable thanks to the very best in technology! Delicate hand crafting and ultra-modern methods work in harmony, perfectly representing the marriage of old and the new. Each process has been specifically chosen for CWÉN to ensure our shoes are as comfortable as they are beautiful, a practical as they are delicate. Traditional craftsmanship and modern machinery come together to bring you a shoe adorned with delicate luxury - an essential part of your wardrobe for many years to come. ..it's your shoes that give you away CWEN / Kwe:n / noun - the Old English root of queen
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- customersevice@cwen.com
- cwen.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Looks great — expected better quality.
Amazing boots 😍😍
I’m so obsessed with these boots. I won a giveaway on insta and lemmmeee tell you they are so beautiful and amazing 😍I got the ankle boots monk strapped in black, they’re amazing quality and super durable. Shipping was pretty fast too. A beautiful boot💕💕I highly recommend 😍💕💕💕
I adore my cwen boots
I adore my cwen boots. So stylish and comfortable. All my friends are asking - where I bought them =) Style in every detail. My boots worth every cent. Thank you sooo much for great boots and fast shipping! Love you!
derby shoes by Cwen
Pleased with my new derby shoes from cwen, really like the fit and quality is outstanding. Thanks Elizabeth for prompt response on sizing and delivery arrangement.
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