CWH Surveyors Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, who are noted for their helpfulness and expertise throughout the process. The service provided is frequently described as outstanding, with many appreciating the thoroughness and detail in the reports. Customers also highlight the excellent customer service, noting prompt responses to inquiries and clear communication. Reviewers consistently experienced efficient processes, with reports delivered quickly and follow-up discussions readily available, making the overall user experience smooth and reassuring.

What people talk about most

Service

Customers had positive experiences with service, consistently reporting it as professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Users describe positive interactions with the overall user experience, highlighting the ease of communication... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied

Rated 5 out of 5 stars

Very friendly professional company. Give clear help from the start. Very easy to speak to and listen to your needs. Totally professional throughout the whole procedure. Thorough on the reports and hel... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Building Consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

Providing Expert, Local Surveys and Valuations Across the East Midlands, Yorkshire, East Anglia & West Midlands. Our team of RICS Chartered surveyors have helped over 10,000 clients in the past five years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would use them again!

Communication was great. Quick response, and arranged level 2 survey within 2 weeks. Completed survey and report on time, which was very detailed. Very professional.

December 12, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Rebecca! We're delighted the survey was completed promptly and the report met your expectations. Your kind words mean a lot to the team!

Rated 5 out of 5 stars

This was our second property survey…

This was our second property survey carried out by CWH and both were completed within a week and the comprehensive report returned within 7 days
very happy with the results, saved us a lot of money on our first proposed purchase if we had gone ahead.

December 8, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, John! We're so pleased both surveys were completed quickly and saved you money on a purchase that wasn't right. We're always happy to help — thank you for the kind words!

Rated 5 out of 5 stars

This service was seamless from the…

This service was seamless from the start. I would definitely recommend this company. I had a level 3 and every thing was covered in full.

November 25, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Jacqueline! We're so pleased the Level 3 survey covered everything thoroughly and the whole experience was seamless. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

Money well spent

We got a comprehensive and informative survey which will save us £1000s. Property needs a new roof, so we are negotiating a reduction in purchase price.

December 5, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Jo! We're really glad the survey flagged those issues and is helping you negotiate a better price. That's exactly the kind of value we aim to provide — good luck with the purchase!

Rated 5 out of 5 stars

Professional & courteous

Every person I had contact with at CWH was professional and courteous. My report was delivered within a week of my survey, it was thorough and easy to interpret.
Overall I was very impressed with CWH surveyors and I would recommend them to anyone needing a house survey.

December 5, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Louise! We're so glad the whole team made a positive impression and the report was clear and easy to follow. Your recommendation is very much appreciated by everyone at CWH!

Rated 5 out of 5 stars

David and the whole team were fantastic…

David and the whole team were fantastic to work with, so relieving to have such a reliable and comprehensive people on side to help with my surveys. Very highly recommend working with them.

November 1, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Charles! We'll pass your kind words on to David and the team — it's wonderful to hear you felt well supported throughout. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

Fast service from first contact to the…

Fast service from first contact to the delivery of the report. The surveyor was polite and thorough.

November 13, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Christopher! We're glad the whole process from first contact to report delivery was fast and thorough. Your kind words are very much appreciated!

Rated 5 out of 5 stars

The Report that they produced on the property we wished to purchase

The Report that they produced on the property, we are hoping to buy, was very informative. Without it we would have been unaware of the actual amount of urgent work that actually needed doing to the property.
We paid for the ‘experts’ in their field to inspect the property and to produce reports.
These were sent, together with the survey, to the Sellers of the property, in order to renegotiate the selling price.
Highly recommend them.

October 10, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much! We're really glad the report helped you uncover the full picture and gave you the confidence to renegotiate the price. That's exactly the kind of value we aim to provide — highly recommend you all the best with your purchase!

Rated 5 out of 5 stars

A+ service

What can I say? Well I was happy with communication from making the first call to the surveyor Myles to the ease of payment and the final report. Not instructed a surveyor before so nothing to compare service with. A very smooth transaction. Thank you

November 18, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much! We'll pass your kind words on to Myles — it's great to hear everything from the first call to the final report was smooth and reassuring. We really appreciate your feedback!

Rated 5 out of 5 stars

Great service provided

Great service provided. Good communication before and after survey. Would use again.

October 20, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Alison! We're so pleased the communication before and after the survey was helpful. We look forward to working with you again in the future!

Rated 5 out of 5 stars

RICS survey

Had a RICS survey carried out on a shared ownership property which was booked in within a week of enquiring. Everyone I spoke to was very helpful and polite. The evaluation lasts 3 months and after this time frame they carry out a desk top valuation should you require one at no extra charge. Would recommend the company for a RICS survey.

October 6, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Kayleigh! We're so pleased the whole process — from booking to the RICS survey — was smooth and helpful. It's great to hear the team were polite and informative throughout. Your recommendation is really appreciated!

Rated 5 out of 5 stars

Absolutely recommend CWH!

We approached CWH after identifying a potential problem in a house we were buying and I’m so glad we did.

The service was professional, speaking with Phillip who was more than helpful and insightful throughout the process.

We were kept in the loop during the process with regular contact and always knew where we stood.

With a quick and efficient service that provided a really detailed and useful report, I would absolutely recommend CWH as a firm.

Phillip himself went above and beyond, including providing information quicker than he needed to as a courtesy and being friendly throughout. As well as the other staff from the firm who are always easy to contact.

Definitely recommend!

November 1, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Alfie! We'll pass your wonderful words on to Phillip — it's really great to hear he went above and beyond to keep you informed throughout. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

CWH Surveyors gave excellent service I…

CWH Surveyors gave excellent service I was very pleased with the very detailed report given I would certainly recommend and use they again

October 14, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Patricia! We're delighted to hear you were pleased with the detailed report. We look forward to helping you again in the future!

Rated 5 out of 5 stars

C H W surveyors

I was greatfull for want there did phone me to say want was happening couldn't be more helpful would recommend them did everything want was expected 👌👌

October 22, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Nigel! We're glad we kept you in the loop throughout the process. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

Professional service from start to finish

Professional service from start to finish from the administration to the survey and follow up with the surveyor.
We were talked through every step by professional, knowledgeable staff who kept us on track but were friendly and helpful.
We were even offered a talk through with the surveyor which was really helpful in this case.
Would highly recommend!

October 20, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Michelle! It's wonderful to hear you felt supported every step of the way. We love offering that personal touch, and we're thrilled you found it helpful. We'll pass on your kind words to the team!

Rated 5 out of 5 stars

Highly recommend

Good communication, professional, friendly, helpful and courteous team. Survey report completed promptly, would highly recommend.

October 21, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Rachael! We're delighted you had such a positive experience with our team. Your recommendation is very much appreciated!

Rated 5 out of 5 stars

highly recommend CWH

highly recommend CWH, this is the second time i have used them for a RICS valuation report, always prompt on time and great communication

October 1, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Stephen! It's brilliant to have you as a returning client. We're glad our RICS valuations continue to meet your expectations — we'll look forward to helping you again!

Rated 5 out of 5 stars

Excellent service by Phillip

Excellent service by Phillip, provided me with a very clear survey and took the time out to talk me through the findings. Saved me a fortune.

October 30, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much! We're really glad Phillip was able to provide such a clear survey and take the time to walk you through the findings. We'll pass your kind words on to him!

Rated 5 out of 5 stars

Wonderful company

Wonderful company. I dealt with Miles who was very friendly and helpful. As first time buyers we’d never had to get surveys etc done before but I couldn’t recommend CWH enough.

October 10, 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Andy! We'll pass your kind words on to Miles — it's great to hear he made the process smooth and straightforward for you as first-time buyers. We really appreciate the recommendation!

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