Cyberclaims Reviews 

97
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

After getting scammed, I was just trying to find anyone who could help. I’m really glad I ended up choosing them. They actually took the time to look into my case instead of sending generic replies. T... See more

Company replied

Rated 5 out of 5 stars

The service is useful and easy to navigate, they do everything for you and guide you all the way. I appreciate their help and give them solid 5 stars!

Rated 1 out of 5 stars

I used their service to retrieve my lost funds around 6 months. Guess where we are right now? $0 retrieved, all letters prepared by them have been rejected by crypto exchanges and response from them i... See more

Rated 4 out of 5 stars

I was the victim of an online scam, losing thousands of euros on an unregulated platform... I am not sure if I can put the name down here, but they are not operating anymore. I contacted cyberclaims l... See more

Company replied


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4.1

Great

TrustScore 4 out of 5

97 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(97)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an excellent experience with Darren…

Had an excellent experience with Darren from Cyberclaims. Really went above and beyond to help me collect all the necessary evidence I needed for my case. They delivered the tracing report in 2 weeks. Absolute professionals from start to finish, and I’m feeling really grateful for the way they’ve handled everything so far. There is a lot of misinformation on the internet, which makes it very hard to trust anyone. Darren took the time to walk me through all their credentials, I am happy I enlisted Cyberclaims to help me

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

I dealt with them regarding 2 cases of…

I dealt with them regarding 2 cases of fraud - they ran the investigation perfectly. Unfortunately, when it came to a dispute, it turned out to be way more complicated than I expected. We pushed the case through, but it caused some hustle for me too. I expected them to cover the services 100%, but it turned out case required my involvement as well.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

The service I received from Darren was very professional end very understanding. Thank you for your advice.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Informative and helpful

Really informative regarding a case, provided us different ways on how to go about our case, very transparent and ready to follow up to help.

September 29, 2023
Unprompted review
Rated 4 out of 5 stars

Professional and transparent

Darren was professional, transparent and not at all sales like. I was given enough information and links to verify the validity of the organisation which was my first concern seeing this organisation on a Facebook ad. I was not able to justify the tracing costs, risking money not being recovered at this time.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and cheerful staff member!

Just the fact that I could understand the guy at the other end really well and that he was cheerful and ready to help was enough to give a five-star rating! I loved how he was wanting to help and not annoyed at having to make another phone call 😀 so great job Darren and I'm happy to give you the five stars!

September 27, 2023
Unprompted review
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