After getting scammed, I was just trying to find anyone who could help. I’m really glad I ended up choosing them. They actually took the time to look into my case instead of sending generic replies. T... See more
Company replied
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After getting scammed, I was just trying to find anyone who could help. I’m really glad I ended up choosing them. They actually took the time to look into my case instead of sending generic replies. T... See more
Company replied
The service is useful and easy to navigate, they do everything for you and guide you all the way. I appreciate their help and give them solid 5 stars!
I used their service to retrieve my lost funds around 6 months. Guess where we are right now? $0 retrieved, all letters prepared by them have been rejected by crypto exchanges and response from them i... See more
I was the victim of an online scam, losing thousands of euros on an unregulated platform... I am not sure if I can put the name down here, but they are not operating anymore. I contacted cyberclaims l... See more
Company replied
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Had an excellent experience with Darren from Cyberclaims. Really went above and beyond to help me collect all the necessary evidence I needed for my case. They delivered the tracing report in 2 weeks. Absolute professionals from start to finish, and I’m feeling really grateful for the way they’ve handled everything so far. There is a lot of misinformation on the internet, which makes it very hard to trust anyone. Darren took the time to walk me through all their credentials, I am happy I enlisted Cyberclaims to help me
I dealt with them regarding 2 cases of fraud - they ran the investigation perfectly. Unfortunately, when it came to a dispute, it turned out to be way more complicated than I expected. We pushed the case through, but it caused some hustle for me too. I expected them to cover the services 100%, but it turned out case required my involvement as well.
The service I received from Darren was very professional end very understanding. Thank you for your advice.
Really informative regarding a case, provided us different ways on how to go about our case, very transparent and ready to follow up to help.
Darren was professional, transparent and not at all sales like. I was given enough information and links to verify the validity of the organisation which was my first concern seeing this organisation on a Facebook ad. I was not able to justify the tracing costs, risking money not being recovered at this time.
Just the fact that I could understand the guy at the other end really well and that he was cheerful and ready to help was enough to give a five-star rating! I loved how he was wanting to help and not annoyed at having to make another phone call 😀 so great job Darren and I'm happy to give you the five stars!
Great service and professional approach!
I needed tracing report and website forensics report in very short time, and team fully supported me with that. So I’m glad I decided to trust them with this !
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