Great customer service @ Chadwell heath. Just wish they had more stock online or at the store. Having trouble finding the tyres I need.
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See what reviewers are saying
I wanted a Raleigh Pioneer and while searching online discovered Cycle King's January Sale with 44% off the Crossbar Trail including free delivery. I paid by card immediately on Jan 27 and they delive... See more
Bought my 6 year old son the 16inch Schwinn koen, it is perfect, I ordered it on Sunday, payed for 24hr delivery and it was on time on the Tuesday, (not taking Sunday into account obviously) it was... See more
This Company is fantastic for excellent customer service. I recently placed a couple of orders and they were dealt with promptly and arrived in a few days, and decent packaging. I recommend this Compa... See more
Company details
Written by the company
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Contact info
Hodgson Way 1, SS11 8XR, Wickford, England, United Kingdom
- 012685740440
4.6
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 24 hours
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Great family run business
Great family run business, fast delivery, great customer service if your buying a bike buy it from these guys
February 16, 2026
Great company
Great company, kept me informed throughout, answered my questions in good time.
Highly recommend
February 18, 2026
Good choice of cycle well priced.
Good choice of cycle gear and at a reasonable price. Items arrived well packaged and in good condition. Only downside was the delivery time, bit slow I thought.
February 26, 2026
Good service.
Easy to use website and fast delivery, please with the bike I purchased.
February 25, 2026
Excellent service and extremely fast…
Excellent service and extremely fast delivery.
February 24, 2026
Was given a price for a replacement…
Was given a price for a replacement alternative item which was very well received at this end. So much so I went with the offer.
February 23, 2026
Great service super quick delivery…
Great service super quick delivery product good too
February 16, 2026
Great light as advertised
Great light as advertised. When I had query received quick response.
January 30, 2026
bought some magnetic dynamo lights
bought some magnetic dynamo lights. fast delivery well packed and great communication. will definitely buy from again.
January 1, 2026
Unprompted review
Great Customer Service
First time of ordering from this company. They were really quick to respond with any questions I had and were always helpful and quick to rectify any misunderstandings.
The basket arrived with a hole in the bottom and a replacement was sent out super quick so I wouldn’t hesitate to have dealings with this company in the future and order another bike in the future. Thank you Cycle King 😊
January 21, 2026
Great service
Great service, great product for the money. Item arrived quickly and delivery updates were timely. Thanks
January 30, 2026
Amazing Deal with Free Delivery to Scottish Highlands
I wanted a Raleigh Pioneer and while searching online discovered Cycle King's January Sale with 44% off the Crossbar Trail including free delivery. I paid by card immediately on Jan 27 and they delivered early, Feb 5. Can't wait to road test this spotless beauty. Great no fuss company offering exemplary customer service.
January 27, 2026
Great bike quick delivery few scratches…
Great bike quick delivery few scratches on frame customer services promptly offered return or refund £10 and replace the broken bell excellent customer services. Highly recommend professional reliable retailer.
January 26, 2026
As always first class performance
As always first class performance . This is the forth bicycle I have purchased, never fails to impress
January 23, 2026
Quick no stress delivery and a price…
Quick no stress delivery and a price that was the best anywhere.
January 8, 2026
Easy to order online and was delivered…
Easy to order online and was delivered within a couple of days
January 2, 2026
Cannondale Quick 4 purchase
I bought a Cannondale Quick 4. Very fast delivery and the best price I could find anywhere. The bike is perfect although it did need various parts putting together. No complaints at all
January 3, 2026
Sent everything as quick as courier…
Sent everything as quick as courier would allow. All arrived in good condition. Tyres are great on my new build and paint from Fat creations
December 27, 2025
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