Many years ago I bought a foot pump from Cycle King, Rochester. It’s recent taken to letting air out of the tyres and no amount of my uninformed fiddling could cure it. I took it back to the shop, th... See more
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Review summary
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I wanted a Raleigh Pioneer and while searching online discovered Cycle King's January Sale with 44% off the Crossbar Trail including free delivery. I paid by card immediately on Jan 27 and they delive... See more
Super helpful, professional service, travelled 5 hours to source bike from store as used previously, couldn't be more happy. Ordered online, quick delivery - perfect! Thanks so much
I got excellent service from Cycle King when I picked up my new trike. They adjusted the handlebars so that I can ride comfortably and installed the mirrors to enable me to keep safe while I am riding... See more
Company details
Written by the company
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Contact info
United Kingdom
- info@cycleking.co.uk
- cycleking.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 24 hours
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Great bike quick delivery few scratches…
Great bike quick delivery few scratches on frame customer services promptly offered return or refund £10 and replace the broken bell excellent customer services. Highly recommend professional reliable retailer.
January 26, 2026
Sale made so easy online and my son…
Sale made so easy online and my son loves his new bike.
January 26, 2026
Hybrid bike purchase
From the moment I walked into Cycle King to purchase a new bike to when I left with my brand new bike the support and service I received was excellent.
I was recommended a great bike within my price range and assisted to buy the accessories i needed to get my bike safely on the road including a helmet, lights and a lock. No hard sell just a few questions to ensure I bought the right bike for me.
The accessories were expertly added to my bike in no time at all.
Thank you to everyone at Cycle King Oxford for making what could’ve been a daunting purchase really easy.
February 4, 2026
Unprompted review
Shocking customer service soul not…
Shocking customer service would advise anyone not to spend their money at that shop
January 9, 2026
The bike lights they sent did not work
The bike lights they sent did not work! Very annoying! But they were helpful and did give me a refund.
January 23, 2026
As always first class performance
As always first class performance . This is the forth bicycle I have purchased, never fails to impress
January 23, 2026
Good service 💯
February 2, 2026
Unprompted review
Raleigh chopper purchase
Great company to deal with, they kept me informed about the delivery and the item was well packaged, great price too.
January 23, 2026
Great service
January 23, 2026
Personal help fantastic and road bike…
Personal help fantastic and road bike set up perfectly . Given excellent advice for other products I needed , safety helmet and lock . Great value for money at sale price . Would highly recommend .
January 21, 2026
Quick no stress delivery and a price…
Quick no stress delivery and a price that was the best anywhere.
January 8, 2026
Very pleased
Very pleased with my new Rayleigh Chopper & arrived soon after the order
December 26, 2025
1st of all I would like to thank Toby…
1st of all I would like to thank Toby for the great customer service was very helpful and went far and beyond helping me fix my inner tube. I initially went to halfords to get air in my tire and as soon as I left the car park I got a flat so I returned back to halfords at the alperton branch to get a new inner tube and as always halfords never had stock so I knew cycle king had a branch close by so I gave them a call to find out if there was any stock available and Toby was so helpful in helping and I can say I will definitely be coming back amd I recommend all people needing bycyle parts to try cycle king and never to use halfords especially the alperton branch.
And Toby again I like to thank you once again am a happy customer
January 30, 2026
Unprompted review
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