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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, sleek design, and robust build. Many appreciate the reliability and long-lasting performance of items like power banks and cases, noting their practicality for travel and daily use. The customer service also receives frequent commendation for being efficient, helpful, and providing excellent after-sales support. However, some people were dissatisfied with specific products, such as an Apple Watch case that cracked quickly and affected screen functionality. A few customers also expressed a desire for more variety and choices in the product range.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the quality, reliability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the build quality and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Cygnett 10,000 mAh power bank I love this little beauty, with the USB C and 2 USB A outputs and the battery capacity indicator, oh as well as a cool little slot to attach a lanyard as well as a wa... See more

Rated 5 out of 5 stars

Online shopping experience was wonderful - quick efficient and had all the information I needed on the product I was after. I bought the Wireless Elite Audio Adapter. Awesome little adapter - I use t... See more

Rated 5 out of 5 stars

27K Laptop Power Bank (148W) with Case This power bank is an absolute must have for anyone who is looking for long lasting power whist travelling. A sleek design with massive capacity and fast char... See more

Rated 5 out of 5 stars

I always buy Cygnet products. I like the fact that you don’t have to go to a specialised technology shop. I usually buy from my local Big W. Cygnet brand offer a 5year guarantee on their usb cables. I... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

Cygnett products are sold in over 200,000 retail outlets through 42 countries. The range includes over 100 digital accessory products, cables, chargers, cases and a full range of Power Banks. Based in Melbourne the business has a team of passionate design and quality driven experts who strive to ensure every Cygnett product is beautifully crafted, packaged and delivered to customers


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Always love your brand

Always love your brand. My wireless charger works so well and use it every day. Definitely would consider buying with this brand again.
Cheers,
Josh

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, fast turn around and it wasn’t a cheaper made version

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Super reliable powerbank -100% recommend

I bought this powerbank in Brisbane airport just 2 months ago- the CHARGEUP BOOST 3RD GENERATION 10,000 mAh Power Bank - it was invaluable on our two weeks travels for charging our phones on the move- its so reliable. 100% recommend it.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

“Loving the new charger

“Loving the new charger. Really enjoying being able to take advantage of the sleep mode on the iPhone by having it sideways on the MagSafe charger. Great customer service given as well through the purchasing process”

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

20,000 mAh power banks

“I purchased 2 of these to add to my other Cygnett 20,000 mAh power banks. I can't fault them, they're easy to charge, really efficient for my tech to stay powered, and the charged banks lasts for ages. One happy customer here.”

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Mind at rest.

Purchasing products that you know are well know and have been tested and certified for Aus use makes it an easy decision to purchase Cygnett. Simply, my mind is rested when I purchase products like this 45-watt multiport charger. There are so many inferior products out there that are not to Australian standards, are you going to risk it for a few extra dollars. One plug charging various devices with ease. ”

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Love my Cygnett phone case

Love my Cygnett phone case. This is the second one I’ve bought and I can’t count the number of times it has protected my phone and saved damage. Def recommend

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Loving it!

Loving it!! The arm genuinely DOES stay stuck to the windscreen (how many of them just don't....) and the magnetic on and off of the phone is brilliant. Not to mention that it's charging as well...

November 7, 2023
Unprompted review

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