CYhair Vietnamese Hair Factory Reviews 8

TrustScore 3.5 out of 5

3.7

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Company details

  1. Hair Extensions Supplier
  2. Wig Shop

Written by the company

CYhair Vietnamese Hair Factory is a professional human hair product manufacturer combining the R&D, design and production with sale and services. It is located in Hair Village, Dong Bich, Dong Tho, Bac Ninh, Vietnam, the biggest hair trading center.


Contact info

3.7

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience with CYHAIR products

I've been using CYHAIR products for over a year now, and the hair is still in great condition. No tangling, no shedding. Their Bone Straight is truly top-tier. Investing in their raw hair is worth every penny!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! The sales team is incredibly knowledgeable and patient. They explained everything from hair origins to maintenance. It's rare to find a supplier that actually cares about their clients' success

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

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I have been partnering with Cyhair for a long time now, and they have consistently exceeded my expectations. What sets them apart is their personalized approach; they don't just sell products, they provide insightful consultations and tailored recommendations that have truly helped my business grow. The product quality is beyond excellent. I also really appreciate their transparency—they were more than happy to let me test the quality firsthand before committing. Highly recommended for anyone looking for a reliable long-term supplier!

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Cris is THE rudest person i have EVER encountered

Cris is so rude, do not give your money to this company he was extremely rude and aggresive to me in message while i was in the testing phase of my business. I made it clear who i was and what i was looking for and he got mad at me because i didnt make a sale immediately. He told me to shut up and said it was a waste of time dealing with me i have alot of money to spend but wont do it under pressure. He deleted his rude responses to get rid of the evidence.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

The best wholesale I have ever worked with

The best wholesale I have ever worked with, they are very professional, friendly. Besides, the hair is very good, high high high quality I have ever bought. I will back to buy more for resell to my friends. Thank you staff, thank you manager!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with CYHair.

The hair quality is excellent soft, smooth, no shedding and no tangling. Everything matched the description perfectly. Their team is friendly, quick to respond and very supportive throughout the whole process. CYHair is a brand that truly deserves more recognition.

December 1, 2025
Rated 1 out of 5 stars

I had the worst experience with this…

I had the worst experience with this hair company. I ordered hair from them 2 times. First time was 500 was great went through . I ordered second time was 980 worth of hair . They lost my package. They said delivered but I never received it . After 2 months of continuous of taking to fedex and cy hair . They continue tell me do not worry . We will take care of it . I even visit them in person cause I happened to visit my family's in Viet nam , they never take any responsibility to my lost package. They only blame on fedex . Before visit Their store . They told me they will provide me a fair solution. It took me 1 hours to get to their place . All they told me at their office . fedex fault . They told Go to usa and talk to FedEx in person ( which I called FedEx 20 time( when I talk to FedEx they told me it more than 2 weeks the case is closed they told me talk to seller ) which extremely frustrated . ( then seller tell me talk to FedEx ) been on going for 2 months . Anyway lost 1 k dollars . Waste so much time . This seller is not responsible. Unreliable . I will never work this company again .

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is obviously…

Customer service is obviously excellent. CYhair team was so supportive and friendly. I have referred others already and would definitely come back for other purchases in the future. Many tks to Vivian. I guarantee they sell 100% human hair extensions, virgin hair is incredible for sure

December 10, 2024
Unprompted review

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