Great experience with CYHAIR products
I've been using CYHAIR products for over a year now, and the hair is still in great condition. No tangling, no shedding. Their Bone Straight is truly top-tier. Investing in their raw hair is worth every penny!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
CYhair Vietnamese Hair Factory is a professional human hair product manufacturer combining the R&D, design and production with sale and services. It is located in Hair Village, Dong Bich, Dong Tho, Bac Ninh, Vietnam, the biggest hair trading center.
11A Hong Ha, Ward 2, Tan Binh District, 700000, Ho Chi Minh City, Vietnam
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been using CYHAIR products for over a year now, and the hair is still in great condition. No tangling, no shedding. Their Bone Straight is truly top-tier. Investing in their raw hair is worth every penny!
Excellent customer service! The sales team is incredibly knowledgeable and patient. They explained everything from hair origins to maintenance. It's rare to find a supplier that actually cares about their clients' success
I have been partnering with Cyhair for a long time now, and they have consistently exceeded my expectations. What sets them apart is their personalized approach; they don't just sell products, they provide insightful consultations and tailored recommendations that have truly helped my business grow. The product quality is beyond excellent. I also really appreciate their transparency—they were more than happy to let me test the quality firsthand before committing. Highly recommended for anyone looking for a reliable long-term supplier!
Cris is so rude, do not give your money to this company he was extremely rude and aggresive to me in message while i was in the testing phase of my business. I made it clear who i was and what i was looking for and he got mad at me because i didnt make a sale immediately. He told me to shut up and said it was a waste of time dealing with me i have alot of money to spend but wont do it under pressure. He deleted his rude responses to get rid of the evidence.
The best wholesale I have ever worked with, they are very professional, friendly. Besides, the hair is very good, high high high quality I have ever bought. I will back to buy more for resell to my friends. Thank you staff, thank you manager!
The hair quality is excellent soft, smooth, no shedding and no tangling. Everything matched the description perfectly. Their team is friendly, quick to respond and very supportive throughout the whole process. CYHair is a brand that truly deserves more recognition.
I had the worst experience with this hair company. I ordered hair from them 2 times. First time was 500 was great went through . I ordered second time was 980 worth of hair . They lost my package. They said delivered but I never received it . After 2 months of continuous of taking to fedex and cy hair . They continue tell me do not worry . We will take care of it . I even visit them in person cause I happened to visit my family's in Viet nam , they never take any responsibility to my lost package. They only blame on fedex . Before visit Their store . They told me they will provide me a fair solution. It took me 1 hours to get to their place . All they told me at their office . fedex fault . They told Go to usa and talk to FedEx in person ( which I called FedEx 20 time( when I talk to FedEx they told me it more than 2 weeks the case is closed they told me talk to seller ) which extremely frustrated . ( then seller tell me talk to FedEx ) been on going for 2 months . Anyway lost 1 k dollars . Waste so much time . This seller is not responsible. Unreliable . I will never work this company again .
Customer service is obviously excellent. CYhair team was so supportive and friendly. I have referred others already and would definitely come back for other purchases in the future. Many tks to Vivian. I guarantee they sell 100% human hair extensions, virgin hair is incredible for sure
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.