CysterWigs Reviews 443

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I am shocked by how unprofessional the owner is. The whole company is this way. They change policies after you have already ordered under the old policy, the owner, Heather, posts such silly and... See more

Company replied

Rated 1 out of 5 stars

All info, address emails & ph # all incorrect, no way to reach this company. Sent wrong wig, attempted to notify their "customer service" via email &/or phone ALL info was wrong. Buyer beware.... See more

Rated 3 out of 5 stars

I had to make a purchase because I had a credit from a previous purchase. I don't like to shop at places that offer only credit and charge a high return fee but I obviously wasn't paying attention and... See more

Rated 5 out of 5 stars

I've had my eye on the Raquel Flirt Alert wig for awhile now. After watching Heather's video and reading reviews I ordered it when it went on sale. I couldn't be happier. The color (shaded cappuccin... See more

Company replied

Company details

  1. Wig Shop

Information provided by various external sources

CysterWigs - Wigs for women. Specializing in wigs for women with Polycystic Ovary Syndrome (PCOS). We are also huge supporters of the LGBT community.


Contact info

2.1

Poor

TrustScore 2 out of 5

443 reviews

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Rated 5 out of 5 stars

Love love love this company!

Love love love this company!! Love how Heather and her other beautiful models show the styles on, in different lights and angles! Excellent customer service and shipping!!

July 25, 2019
Unprompted review
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Reply from CysterWigs

Thank you for your review Christina!
We just love our Cysters and we're glad that you trust us with your alternative hair needs!

Have a great hair day! (:

Rated 5 out of 5 stars

Great website to purchase from!

My experience with Cysterwigs have been wonderful.
They have wonderful customer service, quick and helpful!
shipping, returns are super fast. I will definitely buy from cysterwigs again.... and I did!

July 24, 2019
Unprompted review
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Reply from CysterWigs

Hello Ying!
We are glad to hear that you are enjoying your experience with CysterWigs, the team works hard to make sure all of our Cysters needs for help and advice are met.
Thank you for being apart of the Cysterhood, we truly appreciate you!

Have a great hair day!

Rated 5 out of 5 stars

Five stars!

I have purchased three wigs from Cyster wigs and have been very pleased with each one. I think the company and the way they do business is super friendly but very professional. The selection of wigs to choose from is great. I have found wigs here that I have not found in some competitive web stores. I will continue to be a client and a fan.

July 22, 2019
Unprompted review
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Reply from CysterWigs

Thank you for trusting CysterWigs with your alternative hair needs, JB!
We love hearing from our Cysters to let us know what we're doing great and also what we can improve on.
Enjoy those beauties. (:

Have a great hair day! <3

Rated 5 out of 5 stars

Recently purchased Codi in Chestnut

Recently purchased Codi in Chestnut. Love it!

July 21, 2019
Unprompted review
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Reply from CysterWigs

Thank you for your purchase, Connie!
Codi is quite a beauty, Amore did a great job with that one.
We love our Cysters and appreciate your support!

Hugs, Love, & Hair!
Have a good one <3

Rated 5 out of 5 stars

they are wonderful people and have the…

they are wonderful people and have the best prices on wigs. I have bought several wigs from them and have always been pleased

July 21, 2019
Unprompted review
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Reply from CysterWigs

Hi there Brenda!
We are delighted that your experience with CysterWigs has been so wonderful. Our Cysters are a big part of our success and we truly appreciate your support.
Thank you for being apart of our Cysterhood!

Have a great hair day! <3

Rated 5 out of 5 stars

I’m so please with cysterWigs I would…

I’m so please with cysterWigs I would recommend this company to any one looking to buy a wig 👍👍👍

July 20, 2019
Unprompted review
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Reply from CysterWigs

Hey Loretta!
We are so happy to hear that your experience with CysterWigs has been delightful.
If you are signed up for our loyalty rewards program, referring friends can help you earn loyalty points as well! (:

Thank you for trusting CysterWigs with your alternative hair needs and for being apart of our Cysterhood!

Hugs, Love, & Great Hair! <3

Rated 5 out of 5 stars

I love Cysterwigs!

I love Cysterwigs! Their customer service representatives are so friendly and helpful. Every time I have contacted them they respond quickly. I have 6 wigs so far and have had to make a few exchanges and everything has gone smoothly each time. I love the website and have spent hours studying the merchandise and videos to help me make my selections. The sales and discounts allow me to buy wigs at really great prices. Recently I purchased John Renau’s Zara and Scarlett and I love them! I also just received some wig care products and they came in the sweet Cysterwigs packaging with a thank you note. Nice touch! I highly recommend Cysterwigs for anyone wanting to purchase or learn about wigs. I already have my eye on a couple more!

July 17, 2019
Unprompted review
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Reply from CysterWigs

Hi there Mary!
We truly appreciate your kind words and support.
Both Zara and Scarlett are great beauties to have in your collection; something long and something short, I love having the ability to change up styles. (:
We just love our Cysters! <3

Have a great hair day!

Rated 5 out of 5 stars

Great products and service

Great products and service. Cysterwigs brand is beautiful alternative hair, that is so soft, and such a lovely color.

July 16, 2019
Unprompted review
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Reply from CysterWigs

Hi there!
Thank you for your review and support.
We are so very pleased to hear that your experience with CysterWigs has been a great one!
We love our Cysters! <3

Have a great hair day! (:

Rated 5 out of 5 stars

Ordered Belle Tress Kona in creamy…

Ordered Belle Tress Kona in creamy bronde... beautiful unit! The best part, though, was that the box came wrapped in cute tissue paper and included a hand-written thank you card. Love the personal touch!

July 16, 2019
Unprompted review
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Reply from CysterWigs

Hello Karree!
Thank you for trusting the CysterWigs team to help you with your alternative hair needs.
You have very good taste, Kona is one of our most popular styles, I love the loose wave curl pattern! (:
It's great to hear that our hand written notes are a hit as well, we will continue to do those for our lovely Cysters!

Again, we appreciate you and are delighted to have you be apart of our Cysterhood!

Hugs, Love, & Great Hair! <3

Rated 5 out of 5 stars

Peppermint in Cream Bronde

I love this wig and the color creamy bronde. This was color created by Heather and I must say it is beautiful and unique. As the name implies it is a combination of blonde and BROWN But what I like about it the most is at the ends or tips of the way the color is blonde making it almost looks like an ombre. Beautiful wig and very nice color. Also, I like the way the wig box came gift wrapped with a thank you note. A very nice personal touch

July 15, 2019
Unprompted review
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Reply from CysterWigs

Hello Maureen,
Thank you for being a Cyster and trusting that we can fulfill your alternative hair needs!
Heather is a genius when it comes to colors. I also love the uniqueness of not being confined to those "regular" browns and blondes; colors are so fun to play with. (:

Have a great hair day! <3

Rated 5 out of 5 stars

Great company!

My order came quickly and wrapped in pretty paper - I felt like I received a gift! I really appreciate the information shared through their wig reviews, so I want to support their business. Heather makes my wig-wearing life so much easier!

July 14, 2019
Unprompted review
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Reply from CysterWigs

Hello there!
I would have to say that hair mail is definitely a gift, one of the best too, lol (:
Thank you for supporting and trusting CysterWigs to help with your alternative hair needs and knowledge!

Have a great hair day!

Rated 5 out of 5 stars

Customer service is the best

Customer service is the best. Attention to detail. The sales are awesome! Would not be able to afford product otherwise.
Heather's reviews are the best both for wigs and colors. And she is so bubbly and cute as a button!
They're fun to watch.

July 13, 2019
Unprompted review
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Reply from CysterWigs

Hey Connie!
Thank you for being apart of our Cysterhood! We appreciate your support.
For the best and most special deals that aren't posted on the website, be sure to sign up for our newsletter! (:

Have a lovely hair day!

Rated 5 out of 5 stars

Natalie in Shaded Peach...beautiful!!

My second Natalie!
Love this hair style!
Shaded Peach is a gorgeous soft auburn.
Love this wig!!

July 13, 2019
Unprompted review
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Reply from CysterWigs

Hi there Leslie!
Shaded Peach is such a beautiful, fun color!
Thank you for your support of our small business.
We just love our Cysters!

Have a great hair day!

Rated 4 out of 5 stars

Review of Joelle by Tony of Beverly from CysterWigs

One of the wigs I just got was Joelle by Tony of Beverly. I got it in the color Seashell.

The wig itself is beautiful. I love the color and the curls. It is too shiny right out of the box, so I sprayed it with some dry shampoo. That fixed the shininess of it. She's a good wig for everyday wear. I wear it up, but it looks good down as well. I wish she was a bit longer.

The only reasons I didn't give this wig 5 stars was because Joelle sheds ... a lot. This wig sheds more than any other wig I've owned (granted I've only been buying wigs for a year and a half). There were also some flyaway issues, but I was able to counteract that with some synthetic-safe hairspray and a bobby pin or four. I tried to figure out how to upload a pic but can't figure it out. She's a great wig, though! And CysterWigs rocks, as per usual.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

Through years of shopping online for…

Through years of shopping online for wigs with very little guidance and success, CysterWigs is a breath of fresh air. I have had only positive results and experiences with this company. Heather with her awesome humor (seriously, the girl makes me rofl!), her generous customer service staff, and her razor sharp business sense makes CW a true business model for others to follow. There is one quality others may not be able to imitate and that is their authenticity. They are so REAL. Simply the best! So glad y'all are there for us who are challenged with hair loss. THANK YOU always! <3

July 9, 2019
Unprompted review
Rated 5 out of 5 stars

I won't buy anywhere else!

Love all the wigs I've purchased through CysterWigs. The support staff is very responsive and helpful.Heather's reviews and other YouTube videos are a treasure trove of information and encouragement.

July 9, 2019
Unprompted review
Rated 5 out of 5 stars

You Are In Good Hands!

As always I have only good things to say about CysterWigs. Buying online can be daunting. Rest assured that you will have no problems buying or returning if for some reason you’re not happy. Everyone I’ve ever dealt with for any reason has always been friendly, helpful and very knowledgeable.

July 9, 2019
Unprompted review

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