Dave & Adam's Europe Reviews 

475
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including hard-to-find items, and frequently highlight the fast shipping and excellent packaging, ensuring orders arrive quickly and in perfect condition. The staff are often described as friendly, helpful, and knowledgeable, contributing to an overall positive and welcoming service experience. Many express high satisfaction, planning to order again and recommending the company for its reliable service. However, some customers noted issues with delivery, experiencing delays or problems with specific carriers, leading to packages not arriving as expected. A few also felt that items were not always as described or arrived with unexpected damage, such as missing guaranteed components or cards with filth.

What people talk about most

Product

People report positive experiences with product, often praising the quality, variety, and secure packaging.... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Service

Consumers consistently report positive experiences with the service, describing it as excellent, reliable,... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited Dave & Adams for the Lorcana Set Championship and was immediately impressed by their wide variety of products. I highly recommend the store, whether you're looking to play games or buy cards... See more

Company replied

Rated 5 out of 5 stars

I've ordered many times, very fast shipping, and excellent packaging. Everything always arrived perfect within a few days, and always with free gifts inside. They've now become my go-to for purchasing... See more

Company replied

Rated 5 out of 5 stars

Best price’s around, especially for my area in the Czech. Fast shipping and just overall a wonderful shopping experience online. Definitely will be ordering again :) I wanted to update this becaus... See more

Company replied

Rated 5 out of 5 stars

Got my second purchase delivered today ( first one over ebay, the second direct from the website/store ). 5 Stars for both transactions! Super fast delivery, well packed packages and really fair shi... See more

Company replied


Company details

  1. Collectibles Store
  2. Hobby Store
  3. Trading Card Store

Written by the company

For over 30 years, Dave & Adam’s has been a leader in the collectibles industry. Our goal is to provide collectors around the world quality products at fair prices while also providing exceptional customer service. Whether you are looking for unopened boxes, cases or packs, our dedicated staff of professionals is here to assist you with your collecting needs! “We are happy to partner with Panini, Topps & Upper Deck with this exciting venture for our company. said Adam Martin, Dave & Adam’s Owner and CEO. Traditionally, trading cards have not been as popular in European countries as they have been in other parts of the world. We feel that this is mainly due to the fact that supply of hobby products in Europe has been very limited. Our plan is to change that.” In the United States, along with its corporate headquarters located near Buffalo, NY, Dave & Adam’s operates several warehouse facilities in Tonawanda, NY, in addition to a one-of-a- kind retail superstore located in Williamsville, NY and a second retail location in Cooperstown, NY in partnership with Topps Trading Cards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

475 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(475)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and expertise

Great service and expertise. Will definitely order again. Julian helped me with all my questions.

June 25, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you and great to hear! We will let Julian know. We hope to see you back at our store soon.

Rated 5 out of 5 stars

Good price

Good price, fast delivery

June 23, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Hello Wladislaw,

Thank you so much for your kind words. It truly means a lot to us that you are happy with both the prices and the delivery. We appreciate your support!

Rated 5 out of 5 stars

Customer service is brilliant

Customer service is brilliant. I had a lot of questions about the golden boot buyback program, as it was the first time I was sending cards before. Answers came back the same day within a few hours even over the weekend. Very friendly and helpful.

Order was sent on Friday evening and I received it on Wednesday but I had to reroute because I wasn’t home so I think that added an extra day to the delivery time. 2/3 business days for delivery is very good so another plus

Overall I’m very happy

June 17, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you so much for your wonderful review!

We're delighted to hear that your first experience with our Golden Boot Buyback Program went so smoothly. We are glad our customer service team could provide the support you needed.

We truly appreciate you sharing your experience, and we're thrilled that you're happy with both our service and delivery.

Thank you for choosing us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Had a fantastic time at Dave & Adam’s…

Had a fantastic time at Dave & Adam’s Roermond for the Wilds Unknown Lorcana Tournament! The crew here always goes all out to organize top-notch events, making sure everything runs smoothly and everyone has a great time.
This was hands down my favorite Set Championship so far! Huge thanks to the team for putting together such a great day. If you haven't checked out this store yet, you are seriously missing out!

June 14, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you so much Robin for your amazing review!

We're thrilled to hear you had such a fantastic time at our Lorcana Tournament. Comments like yours mean a lot to our team, as we put a lot of care into creating fun, well-organized events for everyone! :)

Thank you for your kind words and we hope to welcome you back for the next tournament. see you soon!

Rated 1 out of 5 stars

Have not even received the card yet

Have not even received the card yet, still waiting. Not good

June 14, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Good morning,

We have no control over carrier shipping delays. Our international shipping rates are based on location and weight.

The tracking on your package shows that it arrived in Dubai this morning at 4:45AM with an estimated delivery date of this Friday.

Thank You.

Rated 4 out of 5 stars

Delivery service has been horrendous…

Delivery service has been horrendous they claim they've delivered but didn't then turns out it's still on van.

Dave and adams though what a service unfaultable

June 2, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Hey Gypsyking!

Thank you for your feedback. We're sorry about the delivery issues. While we dispatch orders promptly, the delivery service is handled by an independent courier and is unfortunately outside our direct control.

We're glad to hear you were happy with the service from Dave & Adam's, and we appreciate your understanding.

Rated 1 out of 5 stars

Long delivery time still don’t have the…

Long delivery time still don’t have the product after 8 days

May 30, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for your feedback. We're sorry to hear about the delay with your delivery. While we dispatch orders as quickly as possible, delivery times are dependent on the courier and unfortunately outside our direct control.

We appreciate your patience and hope your business with us returns in the future!

Rated 2 out of 5 stars

Somehow i thought i was buying a box of…

Somehow i thought i was buying a box of 6 pokeball tins for a sale price. What i received was 1 pokeball tin.
Looking back the first picture was of the box, but you can select a single tin also in the same advert.
This is confusing as Frack. In the end i think paying 31 euro for one tin, is absurd. And when you see that the packs did not crack 4 euro in value. A bitter dissapointment. Please do something about the way you put single en box items in the same advert.

May 27, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Hi Craft Beer,

Thanks for your feedback. We completely understand your disappointment and can see how the product listing could have been clearer. We'll take this on board and look at ways to make the options and quantities easier to understand in the future.

As for the price, €31 is generally around the current market price for a single Poké Ball Tin, although we understand that's little comfort when the packs inside don't contain the value you were hoping for.

Thanks again for taking the time to share your experience. Your feedback helps us improve.

Rated 5 out of 5 stars

First time i have use'd this company…

First time i have use'd this company and they have been professonal in all departements. Look forward buying more quality products from them
//David

May 21, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

This is great feedback David! Thanks a lot :)

Rated 4 out of 5 stars

Just an Opinion

There is nice stock/variety of football hobby box to choose from. Prices of some are higher then other EU stores. I would like D&A to consider stock transfer with in their Global to EU store which would make EU customers have more seamless purchases. Lastly D&A has to offer ‘Express Courier’, by only offering standard shipment for comparably higher price then your competitors you might loose on regular customer like me who buy every month.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

Great service! Quick delivery to Ireland, and very helpful staff! Thank you all very much

April 23, 2026
Unprompted review

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