While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

We were really excited to try this service but have been left disappointed. Repeatedly we have been told to expect a home visit and repeatedly they have not shown up. 2 months later we still have ou... See more

Company replied

Rated 5 out of 5 stars

What a great source for advice and useful helps and tips for all household jobs. From those niggles that always get put off because 'well I'm not sure exactly what needs to be done' to major ho... See more

Company replied

Rated 4 out of 5 stars

After many futile attempts to contact local and available handymen for putting my TV up on the wall, I got hold of one through DAD. All I needed was to download the app, register myself and my card, a... See more

Company replied

Rated 5 out of 5 stars

I used DAD a few weeks ago and found the whole experience really efficient and great value for money. The video call pinpoints the issues for the handyman, and then you get an appointment shortly aft... See more

Company replied

Company details

  1. Software Company
  2. Electrician
  3. Fire Protection Service
  4. Boiler and Heating Service
  5. Plumber

Information provided by various external sources

DAD can help you with any home repair or DIY task. The DAD app connects you via face-to-face video call to a network of home repair experts with lifetimes of experience. Our DAD Technicians diagnose the problem and help you to fix the issue there and then. If you do require a home visit they will book at a time that suits you. Call NOW, the video call is FREE!


Contact info

3.5

Average

TrustScore 3.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great idea, managed to talk to someone about my boiler and my hob. As they were able to see what was going on via the video call it was sorted quickly and easily.
Would use again and recommend highly.

July 4, 2016
Unprompted review
DAD logo

Reply from DAD

Thanks for your review Victoria.

Glad we were able to help.
Since you called we have introduced referral functionality so now you can recommend your friends using your own personal referral code which means both you and your friend will earn DAD credit. Yippee.

Happy fixing,

The DAD Team

Rated 5 out of 5 stars

Great concept

Asking for advice is difficult. Forums, friends/relatives, getting quotes from tradesmen are all time consuming and have their flaws. The DAD service is offering to do away with all this for a small fee. Couldn't wait...
The person I spoke to seem to know what they were talking about but more importantly I really felt like they were on my side, not saying something to inflate a bill or having it their way. Beats amateur hour with a friend/relative too. Would use again.
I did have trouble getting through to someone but they did call me back. Needs more staff I guess.

June 30, 2016
Unprompted review
DAD logo

Reply from DAD

Thanks for your review.
Great to hear.

We're growing the business fast and are now answering calls in an average of 20 seconds.

Rated 5 out of 5 stars

Pleasant experience

Smooth easy transaction from start to finish thanks

June 30, 2016
Unprompted review
DAD logo

Reply from DAD

Thank you Chris. Great to hear. Thanks for the review.

The DAD Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look