Dailypoppins Reviews 

203
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

The communications were fast and clear. The prices very reasonable. The staff exceeded my wife and my expectations. So thorough and thoughtful. Would use them again for sure.

Rated 1 out of 5 stars

Took my card details to take payment for my first clean. Booked in for arrival between 9-11 nobody showed up, nobody answering phones. I received a lazy text message saying they made a mistake all hum... See more

Company replied

Rated 5 out of 5 stars

Recently hired for an end of tenancy clean and must say they were brilliant. There were one or two spots found on the checkout report that had been missed, but they returned immediately to rectify, so... See more

Rated 1 out of 5 stars

Absolutely shocking service. Products from aldi but charge a fortune for a clean. Not even cleaning properly just wiping down really. They dont talk english and they are shouting in their own language... See more

Company replied

Company details

  1. Cleaners

Information provided by various external sources

Home Cleaning Specialists All franchises independently owned and operated


Contact info

3.1

Average

TrustScore 3 out of 5

203 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(203)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Peterborough Daily Poppins Team

I have been using Jill and the Peterborough Daily Poppins team since I contacted them from abroad 8 years ago to see if I could get a cleaning service to throughly clean the house we had bought ready for moving in. Jill went out of her way to help during this time, and I have been a customer ever since. Jill and her team have been throughly reliable, friendly and professional. I would recommend them to anyone wishing to use a trustworthy, and dedicated cleaning service.

July 3, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for taking the time to leave a review. I’ll be sure to let Jill and her team know.

Rated 5 out of 5 stars

Keep my home clean on a monthly basis.

I have been delighted to secure daily Poppins to clean my home on a monthly basis, as I am disabled and cannot do this myself. They have been happy to do additional tasks when asked.
Today's team was Julie, Gemma and Alma and they have done an exceptionally thorough job and are a joy to have in the house.

June 25, 2024
Unprompted review
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Reply from Dailypoppins

Thanks Bruce for taking the time to leave a review. I will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Invaluable

I would be lost without Justine and the team of ladies who blitz my house every fortnight. They always do a very thorough job and as a busy working mum, having this attention to detail and quality clean is truly a great support to my household. Thanks again and keep up the great work!

June 18, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for taking the time out to leave us a review. I will make sure Justine and her team are told.

Rated 5 out of 5 stars

Consistently high standards

We don’t know what we would do without Donna and Steph! They have never let us down, their standards have remained consistently high over two years and they have become friends. Would highly recommend.
Reading branch

June 4, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for taking the time out to leave the review Sarah. Could you let us know which branch you use so I can pass your comments onto them

Rated 5 out of 5 stars

Absolutely fantastic service, great price and flexible to needs

I have just used Daily Poppins for the first time to do a one-off deep clean at my elderly Dad's house. Justine the manager was fantastic, able to give a quote over the phone (which was very reasonable) and booked for the clean to be done within just 10 days of my call. The girls that came were very 'on the ball', looked smart in their red uniforms, and very professional in their approach. The quality of the clean was excellent and they provided all their own products including hoover. I'm so pleased with the overall service that I have booked for regular smaller monthly cleans which up until now I have avoided due to my Dad having dementia and not wanting anyone to go in because he keeps it clean (which bless him is tidy and definitely not a clean LOL). Justine informed me that they are experienced in cleaning for people with dementia and managing these circumstances sensitively, including making the person a cup of tea etc!!! So based on the service so far I am going try this for the first time! I'm writing this review because such excellent service is hard to come by and is invaluable when you're time short, in my case juggling work, home and a parents care needs.

May 29, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for taking the time to leave the review. I will pass your lovely comments to Justine and her team.

Rated 5 out of 5 stars

Always reliable and thorough

We have used Daily Poppins for three years or so. They never let us down and we always have the same two girls that are very thorough and reliable. I even got a call one morning they were due asking if they could come early in case we were not going to be in. We use the Reading Branch and Justine at base is always available by phone or email to help out or change bookings

April 16, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for taking the time out to leave a review Robin. I’ll be sure to let the Reading branch know.

Rated 1 out of 5 stars

Avoid!!!

Paid for 3 cleaners 440 minutes (7hrs 20minutes) which was not cheap for a full deep clean. They message a half an hr before the date and time they are due to arrive to say they can't do that day and need to do it tomorrow. I was very accommodating and said honestly that it would be difficult but I understand they were overbooked and would do what I could to accommodate. They choose the next day at 8am to show up. Next day 20 minutes after they are due to turn up I get a message saying they are stuck in traffic. I guess that happens to the best of us? 8:45 and still no sign of them and I had scheduled an app so I wouldn't be in their way so I had to leave. I arrive home at midday and they are already gone. It's clear someone came in and cleaned....but why are they gone? I moved the sofa, there's dirt underneath. The windows clearly aren't done. I check another room in case it's just one mistake. Only the things they had clearly moved and not put back were actually moved. Most large items were not moved for cleaning. Oven also was not cleaned. They also threw out some plastic plant leaves from a pot I had in one room.....why?? Why throw out anything like that that's clearly not rubbish? When I asked neighbours to try confirm how many cleaners were sent and get an idea how long they were there, no one had even seen the van. They must have been there and hour MAX, and certainly didn't arrive just after I left as they insisted! So I try to email the dirt pictures and politely ask when the rest of the job will be done and my email bounced? So they'd blocked me before ever contacting them?! You don't do that in anticipation unless you know what you did was wrong. I had used them before and they were great but they clearly haven't kept up that quality. It's not my place to assume whether it was a logistics errors, or the cleaners, or a manager, etc. All I can say for sure is I paid 3 times more for the service I actually received in the end and I will never use them again

April 12, 2024
Unprompted review
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Reply from Dailypoppins

Sorry that you’ve not been pleased with the recent service I’m unsure why your email to Kate bounced as we’re unaware of any problems however we will pass your comments to Kate at the Cork branch who will contact you directly to discuss the issues you have raised.

Rated 5 out of 5 stars

I’ve used Daily Poppins Reading twice…

I’ve used Daily Poppins Reading twice now and have been impressed both times. Compared to other cleaning companies I have used they are so much more thorough and both time have done a brilliant job.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Daily Poppins a reliable clean

Daily Poppins are very reliable. The cleaning is very efficient and thorough and the staff are well presented, considerate, polite and kind. Booking, payment and any necessary changes can easily be made on line or by phone.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

A good choice

Have been using Poppins for years, reliable service, friendly staff and they keep our house clean and tidy, no issues what so ever.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible cleaning results from Polish team

After 2 hours Natalia and her Polish team left my property sparkling?, spotless ? I don't know how to adequately describe the difference she and her team made. Congratulations to Daily Poppins. Incredible value for money. I will definitely use them again.
John Dickins, Newbury.

March 12, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for leaving the review John. I will let the staff know.

Rated 5 out of 5 stars

Agnes and the team at Daily Poppins are…

Agnes and the team at Daily Poppins are very thorough and efficient. The house is always immaculate after their visit. We’re very grateful for their flexibility when we’ve needed it too.

March 8, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for leaving Agnes a 5 🌟 review Morgan. I’ll be sure to let her know.

Rated 5 out of 5 stars

Angie and the team from Stamford have…

Angie and the team from Stamford have been cleaning my mum’s house for the last couple of years which we’ve been very pleased with. They are always very friendly and polite ensuring mum feels at ease when they are in the house. Members of the team don’t change very often which is great for mum. Would definitely recommend to friends.

February 28, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for leaving the review 5 🌟 Jan. I’ll let Angie and her team know

Rated 5 out of 5 stars

First-class cleaners

First-class cleaners. House always looks sparkling when they have been. Would recommend them heartily.
David and Bara A.

March 7, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for taking the time to leave us the review David.

Rated 5 out of 5 stars

Great experience

Dailypoppins Newbury done amazing job. Highly recommended.

March 1, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for taking the time out to leave a review Denis we really appreciate it

Rated 5 out of 5 stars

Flexible and reliable

Been using Justine and team in Reading since October last year for a fortnightly clean. Team are not always the same people but always polite, efficient and do a good job in the time. Flexible and reliable. They suit me!

March 5, 2024
Unprompted review
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Reply from Dailypoppins

Thanks for leaving a review we really appreciate you taking the time to do so. I will let Justine and her team know

Rated 5 out of 5 stars

I have a fortnightly clean and Daily…

I have a fortnightly clean and Daily Poppins ladies are the best. Always cheerful. Very efficient and thorough and leave my home spotless. My grateful thanks to all of Agnes’s team. I can’t praise them enough.

March 5, 2024
Unprompted review
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Reply from Dailypoppins

Thanks Elizabeth for leaving a review. I will be sure to let Agnes and her team know.

Rated 5 out of 5 stars

We have used the Stamford franchise…

We have used the Stamford franchise element of this company for many years now and have always been very pleased with the standard, both cleaning and customer service. A big pat on the back for Angie who we can't praise too highly!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

I have used Daily Poppins for several years at two residential properties. Their cleaning is first class and thorough. The staff differ from week to week, but the same excellent results are maintained, reflecting on the professional ethos of the Company. I look forward to their cheerful arrival every week and I wouldn't consider using anyone else.

February 26, 2024
Unprompted review
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Reply from Dailypoppins

Hi Vernon thanks for leaving a review I’ll be sure to let the staff know how pleased you are

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