DaimoonMedia Reviews 218

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The marketing efforts are frequently described as effective, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning the positive impact on their social media presence. However, some customers also noted issues with customer service, mentioning slow replies or receiving generic marketing emails after payment. A few other people felt that the campaign process was not growing fast enough, and some expressed concerns about the effectiveness of playlisting services, with some tracks being placed on the same non-performing playlists or being pulled from playlists after a short period.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the excellent results, incredible support, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism and support.... See more

Marketing

Users describe positive interactions with marketing. Many customers praise the company's promotion skills,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's responsiveness,... See more

Social media

People report positive experiences with social media promotion. Many customers praise the service for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used daimoons promo services a few times and have gotten higher than expected results for each.. the campaign process isn’t very long, and the curators did a great job fitting my music into pla... See more

Company replied

Rated 5 out of 5 stars

I am truly very grateful to Daimoon for their support. Whether you’re successful (or not yet successful), everyone is treated fairly here. No matter what stage of your music career you’re at, you can... See more

Company replied

Rated 5 out of 5 stars

Since June 2022, I've used Daimoon for several campaigns. They always deliver what they promise. And the important thing is that after my campaigns end, my tracks don't just fall back to where we star... See more

Company replied

Rated 5 out of 5 stars

Very responsive and helpful and all objectives set out were achieved so really good result on our project. My only slight criticism was that there was too much focus on a single playlist but when I as... See more

Company replied


Company details

  1. Music Management and Promotion
  2. Internet Marketing Service
  3. Media and Marketing Agency
  4. Online Marketing Agency

About DaimoonMedia

Written by the company

Music marketing agency for up-coming and established talent. We get our artists heard by millions of potential fans through various methods on Spotify, TikTok, YouTube and SoundCloud.

Important: Websites copying our URL format, such as variations of www.daimoon-siv.com, are impersonators. We don’t recruit music reviewers. If you’re contacted through these sites, it’s a scam. Stay safe!

Artists outsource playlist pitching to us for Spotify, repost campaigns for SoundCloud, and ad placements on YouTube and TikTok. We value a personal touch and care about every artist we work with. That’s why we comply with every platform and put in the work to keep our artists’ catalog safe & protected.

Throughout our years of experience we’ve been fortunate to connect over 10,000+ individual artists with their new fans. To make this happen we intensively and collaboratively work with independent artists, record labels, management teams and agents following our offerings on the website, as well as custom-fit campaigns accompanied by music marketing consultancy.

We’ve set our roots across a full range of genres including HipHop, Dance, Pop, Rock and their sub-genres, as well as constant adaptation to trends in the marketing space.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I Highly recommend Daimoon Media not…

I Highly recommend Daimoon Media not only do you get results but it’s not bots,
They pitch your music to multiple playlist that will actually reject your music if the curator doesn’t think it fits
So they keep pitching until they find the right fit.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

good delivery, excellent service

Really nice service provided by the guys from Daimoon media, positve guys, had some questions after ordering and got a quick response.

Looking forward to promote more songs with you guys, really hyped for what the future will bring!

January 23, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Boom, thank you for your 5-star review! We appreciate our collaboration and are looking forward to continue working together.

Take care,
Team Daimoon

Rated 5 out of 5 stars

#DaimoonMediaDelivers

Never fails to keep their end of the bargain! I worked with DaimoonMedia team to run several more campaigns and they always continue to deliver!

Big thanks to DaimoonMedia

🚀

January 18, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Sir, it's always a pleasure to work together and we're thankful for that!

Keep rocking,
Team Daimoon

Rated 5 out of 5 stars

Good campaigns, good results

I enjoyed working with Daimoon on 2 of my tracks. I got featured on decent playlists that did a nice amount of streams. Also the questions that had were answered quickly and professional. 5/5!

January 17, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thank you for sharing your experience with us! We're happy our support team has been able to tackle any questions right away and assist you in reaching your growth goals.

All the best,
Team Daimoon

Rated 1 out of 5 stars

Fooled again

I ran a completely separate second campaign with Daimoon Media after being contacted by their associate Luka.

He attempted to win my business back by offering all kinds of things so when I decided to give them another shot I clarified quite a few of my original concerns. Luka assured me that they could easily reach the follower goal that I paid for and that the songs would be placed on relevant playlists within the agreed upon timeframe.

My song was placed on 2 relevant playlists, still falling short of the follower goal.

Then the day our agreed upon timeframe ended, before reaching the follower goal, the two playlists I was on immediately removed my song and totally changed their playlists to something completely opposite of the genre my music was featured on before.

When I demanded a refund because what was promised was not delivered, Luka refused until I threatened to contest the charge with my bank. He continued to give a sob story about the company using their assets, resources, etc so I shouldn't be owed a refund.

This company clearly is out to make money from artists whether they deliver their promised results or not. I made a mistake in running a second campaign with them and if I were you I would steer clear of this company.

EDIT (Response to review comment):
First I'd like to address the comment about me not leaving room for conversation. I communicated with the representative from this company for weeks sending numerous emails, we had plenty of conversation before and during the campaign. I was guaranteed that this campaign would reach the promised follower count. It did not.

Second this company claims that I gained over 10,000 streams from their smaller playlists. This isn't true in any stretch of the imagination and there would be no way for this company to even remotely guess on the amount of streams I gained as they don't have access to my S4A stats. This is a blatant lie by this company.

Third, I did demand a refund because the promised reach was not met. When asking for a refund on my previous campaign I was told I wouldn't be given one because the agreed upon follower count was reached. So when on this campaign it was not reached I expected a refund as that is what I was told was the issue in the previous campaign. Now, just as I stated earlier, this company wants to take money from artists whether or not they do what they agreed to do.

Again I would recommend never working with this company as they are clearly comfortable lying on their review responses and want to keep your money whether they do what they say they will do or not.

January 15, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hey Michael,

Pretty extreme review for the situation you were in. Our team felt bad about your experience and wanted to be of help with a free campaign. Analyzing your satisfaction with that free campaign demonstrated how we are capable of facilitating your growth goals. This resulted in you purchasing a new 100k reach campaign, alongside your wishes. The first playlists of this 100k reach campaign were small, relevant, and very active, which caused your song to be removed from the playlists in around a week. Something we don't have much influence on.

On the side, we were still working on your campaign to get to a cumulative reach of 100k around the preferred dates. With not much space for a conversation, you directly reached out to us for a full refund. You already gained over 10,000 streams from these smaller playlists, yet we did fall short on the actual follower reach. We had expenses (time and money) so we believe a full refund wouldn't be suitable. So instead, we gave 3 alternative solutions; 1 Partly refund; 2 Continuing the campaign + over delivery; 3 Saving the undelivered part for your next song. Instead, you forced a full refund, leveraged on our mistake, and chose to go back on Trustpilot and leave a harsh 1-star review. Your continuous communication and reviews tend to skew the actual events and how we do business, causing an inaccurate reflection on our company.

We wish you the best of luck,

Team Daimoon

Rated 5 out of 5 stars

Very good Youtube Promotion

DaimoonMedia delievers the organical views on my Youtube Channel I am looking for. They are doing a very good service! I really can recommend them!

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Reliable.. organic.. strong delivery

I've been working with them for the past few months on reach campaigns and the delivery is solid as long as you have realistic expectations about organic growth companies. They provide stream estimate range on the site and ended up in the high spectrum of that. Would say over delivered. I had one playlist that was a bit off genre which is not optimal but got fixed with additional relevant list immediately, so 5 stars from me. Streams and speed of the campaign look all organic. Friendly team responding with care and quite fast.

November 11, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks for the detailed review, valuable for anyone reading! Simultaniously your feedback helps us to maintain and improve our services.

We're happy we've been able to help you a little extra!

Have a nice day,
Team Daimoon

Rated 1 out of 5 stars

TOTAL BOT FARM!!!!

So I really wanted to like these guys. I mean I did invest almost $4000 over the course of 2-3 months to get my muisc and my family member's music listed on their "top" playlists with 150k+ listeners! So here's what happened. Our songs got added to huge supposedly "organic playlists" (that's a lie) I'll get more into it. For the first month or two all of us artists seen huge increases in streams, listeners & followers. The minute we stop running new campaigns by month two ALL of our listeners I'm talking we lost 30k-40k Spotify "listeners" and OVER 10k Spotify "followers" in LESS than 14 days! This place is a SCAM! SCAM! SCAM! Their so-called "playlists" are NOTHING but BOTS!! Save your money don't get suckered in like me. Now I'm disputing ALL charges with my bank. What really sucks is that I was helping my 10yr old & 12yr old to promote their music. After losing thousands of Spotify "followers" & thousands of "listeners" my poor guys are demoralised & feel depressed because EVERYTHING they originally received has now been taken away!! This has now caused my children to want to give up on even making more music!! This is BULLSH*T service & they steal your money! No REAL results at all! On top of that I looked at my bank statement & all of the charges are coming from "Dubai"!! TOTAL BOT FARM!!!!!

October 16, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hey Cold Ca$e,

We feel really bad about the situation that you're mentioning and how your family got negatively involved. However; It looks like you're mixing up the experience of multiple companies here.

During our collaboration, we haven’t offered Spotify Artist Followers. This means we aren't responsible for the 10k followers that you've "gained & lost". Playlist campaigns don't seem to have a high stream/follower gain ratio.

We're not based in Dubai, but in The Netherlands. You can look us up in the Dutch Chamber of Commerce.

Additionally, you mention being investing heavily in promotion which brought you to 40k monthly listeners. If you don't do any promotion for a while, it makes sense for monthly listeners to drop. We don't work with fake playlists. To read how we avoid pitching to fake playlists, you can read about it on our blog on our website.

Because we do feel bad about your situation, we recommend readers from TrustPilot to check out your music as we speak! It's the least we can do. We're always open to discussing this issue further with you.

Take care,
Team Daimoon

Rated 5 out of 5 stars

I have been using Diamoon Media as part…

I have been using Diamoon Media as part of a music marketing strategy for almost a year. Tom and his team provide outstanding service and delivers quality results on a consistent basis.

October 12, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thank you for your 5-star review! We are thankful to support you in your marketing activities for such a long time. We really appreciate that!

Rated 4 out of 5 stars

Daimoon is as legit as it gets

I guess it depends on the artist/quality. I must admit these guys have done a pretty good job as far as SoundCloud and Spotify promotions are concerned, I’ve reviewed and researched a many scammers Daimoon Media is not one of them, when you get pitched to some curators and get rejected, it’s gotta be authentic.

October 11, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thank you for sharing your experience with us! We're happy we've been able to help you grow your music through our service. You're on point in your analysis.

Rated 5 out of 5 stars

Repeat customer (my go to for playlist pitching)

Been using these guys for years and always beyond satisfied with their service. If you expect tons of likes and followers from playlisting, then keep dreaming. There is so much new amazing music coming out that even I don't save or follow all the stuff I like. If you aren't getting accepted by better playlist curators, there is a reason for that. The curators get so many submissions that they have to be picky.

September 24, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thank you for your review! We really appreciate your feedback on our service and playlist promotion in general. We're happy that we’ve been able to help you reach your growth goals!

Rated 5 out of 5 stars

I am not understanding the bad reviews…

I am not understanding the bad reviews they are receiving on here. I just started a promotion order with them last week and I can honestly say I am getting streams.

As an independent artist with a low budget they have really help me out and I have tried to promote my music so many ways. they are the only one thus far that I can say are a the legit promotion company, especially when you have a low budget.

I honestly will order two more . And I definitely will go with their big promotions when I do put a mixtape out.

Thank you

September 20, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hey Jeah, thank you for your review! We're happy to hear that we've been able to facilitate filling that reach gap for you and are ready to work with you on your mixtape.

As to the reviews; that's our challenge to manage expectations with some artists as well as rare slip-ups (we're humans) that we correct or compensate as long as the artist is open-minded. 🙂

Rated 1 out of 5 stars

Terrible! Avoid at all costs!

Terrible terrible service, avoid at all costs. Received a placement to a playlist not even remotely close to the genre the track we submit. So far the support team have ignored all messages

August 6, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hi Tofara,

Thank you for sharing your experience with us. Unfortunalty, it seems that somehow you are forgetting to mention our extended email contact. You did receive a playlist which was not a good fit for your track and for that we apologised.

As compensation we gave you numerous other playlists. Even going as far as to let you pick the one you wanted to be pitched to. We are still waiting for your response on our latest email correspondence. Could you get back to us asap so we can resolve this issue? Thanks in advance!

Rated 5 out of 5 stars

Highly recommend!

I was hesitant to try any sort of pay for playlist exposure, but I am happy to say that Daimoon is very professional and did a great job with my campaign. When they first sent me a reply, I saw playlists that I thought were just examples with thousands of streams such as popular TV shows. I realized though, that Daimoon actually got my song ON those playlists which was awesome! Lots of friends and fans were impressed!
They also spend a lot of time circling back to make sure customers are happy, and to protect their reputation.
I will use them again soon. HIGHLY RECOMMEND.

June 17, 2021
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hey DS, thank you for this detailed review! It's good to hear your experiences. Great to have you on board.

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