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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional approach, making the storage process easy and stress-free. People frequently highlight the excellent service received from start to finish, noting the efficiency and support provided. Consumers also appreciate the well-maintained, secure, and clean facilities, with many mentioning the units kept their belongings in perfect condition. The website is often described as easy to use, and the overall quality of the service is highly regarded.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Facilities

Clients share positive opinions on facilities, often highlighting their cleanliness, tidiness, and... See more

Website

People report positive experiences with the website. Customers consistently describe the site as secure,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent. Lee John the manager provides outstanding personal support and nothing is too... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would f... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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Rated 5 out of 5 stars

Just hired a storage container and Dave…

Just hired a storage container and Dave was very helpful and friendly. He answered all my questions and explained everything in detail.

May 15, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the great review. We’re really pleased Dave was able to help and make everything clear and straightforward for you. We’ll be sure to pass your comments on to him.

Rated 5 out of 5 stars

Newport rental

Rented a parking space for my camper at the Newport branch. Paul was extremely helpful, friendly, professional and organised. Top notch, highly recommended.

May 5, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for your kind words and recommendation. Great to hear Paul looked after you and made everything easy to arrange. We really appreciate the feedback.

Rated 5 out of 5 stars

Excellent Service

Dealt with Ian from the Paignton branch and Tim at the Torquay branch, both of them where friendly and helpful.
Phenomonal service, no complaints, would happily recommend!

April 20, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely review Heather!

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff, Kelvin was a pleasure to deal with.

April 13, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the great feedback, Gary. I’ll be sure to pass your kind words on to Kelvin.

Rated 5 out of 5 stars

Outstanding service

This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent.
Lee John the manager provides outstanding personal support and nothing is too much trouble. The premises are spotless and if you need anything Lee will go the extra mile to help.
Many thanks. I can recommend this business without reservation.

October 25, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks so much, Mike. Great to hear you’ve had another positive experience with us. I’ll pass this on to Lee John – he’ll be pleased to hear it.

Rated 5 out of 5 stars

Very responsive staff

Very responsive staff, good access, easy to use

April 14, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks, Bill. Glad you found everything easy to use and the team helpful – much appreciated.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, especially Tom. Have had a storage unit for 6 months our first was unsuitable for our needs, no problem to move. Communication great, always someone there to help. Great units very happy to recommend all at Redruth branch.

March 26, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the great feedback Victoria – we’ll pass this on to Tom. Glad everything went smoothly!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, clean, dry storage. Just perfect for my needs.

March 30, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks Tracey – really pleased the storage suited your needs!

Rated 5 out of 5 stars

Unit was fantastic

Unit was fantastic, ideal for our storage needs, staff really helpfull.
Really secure site and good security so our stuff was safe.

April 4, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks Keith – great to hear you felt everything was secure and the team could help 👍

Rated 5 out of 5 stars

Daintons in Barnstaple offers…

Daintons in Barnstaple offers exceptional service to its customers. Everyone is extremely friendly and helpful. Level loading and trolleys to help. Lots of parking and easy access. Highly recommend!

March 30, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks so much for your kind words Sally, really glad we could help!

Rated 5 out of 5 stars

Fantastic service

Fantastic service especially when I had money problems for a couple months they were very accommodating and helpful
Site itself is safe and clean
Ian really knows his stuff and super friendly and approachable,

March 26, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for your kind words Grant - really glad we could help when you needed it.

Rated 5 out of 5 stars

Such helpful staff

Such helpful staff. Everything is very easy, clean and very well looked after.

March 23, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely review Juliet!

Rated 5 out of 5 stars

Storage facilities & more at it’s best…

If you are looking for a secure & peace of mind excellent storage facility large or small Dainton will accommodate this, with first class customer care from their manager Ian with colleagues Paul & Lee you really have nothing to worry about. Having used their site in Paignton for over five years I 100% recommend!

March 12, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for great review!

Rated 5 out of 5 stars

Ideal for access

Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would fit. Helpful and friendly staff who being on site were always at hand if needed. Highly recommend and would most Definately use again.

February 25, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thank you for the lovely feedback Linda! We’re glad the space and on-site team made your experience a positive one.

Rated 5 out of 5 stars

A great company to deal with.

A great company to deal with.
Totally friendly, helpful and professional.
Lee was really helpful and advised me on what size units would be best suited to my needs.
Absolute 5 STARS.
THANK YOU.

February 11, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback Jo!

Rated 5 out of 5 stars

I wanted to find a storage facility…

I wanted to find a storage facility near to where we live, I visited a couple but Dainton came out on top, the staff who are on site (Paul & Tyler) are knowledgeable about the site, polite and extremely helpful.
I must also mention the cleanliness of the site.

February 16, 2026
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely review Roy!

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