This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent. Lee John the manager provides outstanding personal support and nothing is too... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more
Company replied
What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more
Company replied
Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would f... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Portable Building Manufacturer
- RV Storage Facility
- Storage Facility
Written by the company
Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.
Contact info
Head Office, TQ12 6RG, Heathfield, United Kingdom
- info@dainton.com
- dainton.com
Friendly and clear communication
Friendly and clear communication, good value and very helpful. Storage unit was in good condition. We stored our home contents for a few months while we were between homes and everything was fine. Access was easy and paperwork all went smoothly.
August 19, 2025
Unprompted review
Reply from Dainton
Thank you for your kind words! We’re glad you found everything smooth, helpful, and easy.
Excellent service
Excellent service. Friendly, helpful and accommodating. Fully explained the process at the start, dealt with any issues very quickly and communication was top notch.
August 1, 2025
Unprompted review
Reply from Dainton
Thank you Zoe!
Keep hold of Paul he’s a goodun!
This is the second time I’ve used Dainton at this site and the customer service delivered by Paul has again been second to none - highly recommended
August 18, 2025
Unprompted review
Reply from Dainton
Thanks for the nice feedback Ian, we'll pass that on to Paul!
Fantastic help and the site is so clean…
Fantastic help and the site is so clean and well kept , will use again if I need to thanks
August 17, 2025
Unprompted review
Reply from Dainton
Thanks for the nice feedback Neil!
Perfect from start to finish, Cheers Ian
Perfect from start to finish. Helpful, respectful and clear communication throughout out time with Dainton. Ian at the desk ensured that even as a female customer I felt safe and supported.
So glad we chose Paignton Dainton Storage.
I highly recommend.
August 15, 2025
Unprompted review
Reply from Dainton
Thank you Rachel for the lovely feedback — we’re so pleased Ian and the Paignton team made you feel safe, supported and well looked after.
Great Customer Service
Paul has been very helpful throughout our time using Dainton. Setting up new storage facilities was simple and efficiently done. Any requests for assistance have been responded to very promptly. I would not hesitate to recommend using Dainton Newport Storage facilities.
August 14, 2025
Unprompted review
Reply from Dainton
Thanks Hazel for your kind words — we’re delighted to hear our Newport team made everything simple and efficient for you.
Thank you Tim
The experience @ Dainton was enhanced by the helpfulness of Tim, his knowledge, professionalism and experience made the procedure from start to finish a smooth transition.
I would highly recommend Dainton due to Tim.
Thank you very much Tim for all your help.
August 5, 2025
Unprompted review
Reply from Dainton
Thanks for the lovely feedback Karen!
Ian runs a friendly and efficient…
Ian runs a friendly and efficient service on behalf of Dainton. Always helpful when advice is required. An all round great service. Highly recommended
August 1, 2025
Unprompted review
Reply from Dainton
Thanks for the lovely feedback Jenni, we'll pass this on to Ian 😊
Short Notice Storage
Needed some storage at short notice for a short period of time, so I got in touch with the Swansea depot. They had a great deal on and made the whole process really easy to arrange!
Chris P was super helpful and gave me advice whenever I needed it.
Only had to give 7 days' notice to hand the storage locker back, which was really convenient.
Would definitely recommend!
July 31, 2025
Unprompted review
Reply from Dainton
Thanks for the nice feedback Joanne!
Great site for long or short time storage.
The guys at Par units were very helpful and explained the system well.
A clean 20' container was rented for a month while my son was moving home.
The site was secure and secure locking on the container.
My second time of renting here.
There was an error in my deposit return but it was quickly resolved.
Recommended storage company.
June 6, 2025
Unprompted review
Reply from Dainton
Thanks for the great feedback James and for choosing us again!
Really great service
Really great service — the team at the Torquay branch are super friendly and nothing is too much trouble. The units were superb, dry and secure, and easy to pull a van up to if you've got a ground floor one! Highly recommended.
July 27, 2025
Unprompted review
Reply from Dainton
Thanks so much! Great to hear you found the Torquay team helpful and the units easy and secure. We really appreciate the recommendation!
Reply from Dainton
Thanks for the lovely feedback Louis!
Professional and efficient
Professional and efficient. Modern storage facilities with good flexible access and decent value - very helpful and friendly staff. Thanks
July 24, 2025
Unprompted review
Reply from Dainton
Thanks for the great review Wayne! We really appreciate it.
Amazing storage solution for us for 8…
Amazing storage solution for us for 8 months.
We had a 20ft container which was perfect for our needs. Thanks to Ian Radmore and the team for fantastic customer service.
It was easy to set up, with easy payment options. Good value for money
July 16, 2025
Unprompted review
Reply from Dainton
Thanks so much for the great feedback! We're glad the 20ft container worked well for you — and we’ll be sure to pass your thanks on to Ian and the team.
Excellent facility from approx 2010 until present date
Excellent facility. I have been using the site since before Dainton took over. The service with Dainton has been second to none. Chris Adams, depot manager has always been helpful and courteous. Probably still be with them in if we hadn’t finally got our acts together and had a cull!
Thanks for the service.
Donna
July 16, 2025
Unprompted review
Reply from Dainton
Thanks so much for the kind words — we’ll pass them on to Chris! Great to hear we’ve been able to support you, and all the best post-cull!
Great Service
Excellent experience with Daintons, very happy with the level of service. Great prices and lovely guys to deal with. Would thoroughly recommend.
July 4, 2025
Unprompted review
Reply from Dainton
Thanks for the lovely feedback Michaela, and the recommendation 👍
tim was a great guy had a storage…
tim was a great guy had a storage container when i needed it prices were great for the time i used it very helpful explained everything in detail and very well looked after site and containers will definitely use again
thanks
June 9, 2025
Unprompted review
Reply from Dainton
Thanks so much! Really appreciate your kind words — Tim will be chuffed to hear it. Great to know the site and service worked well for you. You're always welcome back whenever you need us! 👍
Easy and great service
Easy, convenient and would highly recommend
We used it to store things pre-moving house. We went to view the containers so see what size we'd need. Accessing the outside ones at any time was so easy.
I would recommend to anyone moving house, so when you pack up boxes, you can get them out of your way.
May 1, 2025
Unprompted review
Reply from Dainton
Thanks so much Victoria! 😊 We're really glad it made your move a little easier. Wishing you all the best in your new home — and thanks for the recommendation! 🏡📦
Highly recommended
Dry, secure good quality containers, with easy and convenient access. Friendly staff lad by Ian who is always pleased to help.
June 20, 2025
Unprompted review
Reply from Dainton
Thanks for the kind feedback John, we're glad you had a positive experience with us!
Daintons give a great service
Daintons give a great service. We rented a container in Newport to store our furniture and belongings whilst looking for a new home.
Paul, the site manager was always very helpful and accommodating and went the extra mile to explain the process. We would definitely recommend this service to family and friends.
June 13, 2025
Unprompted review
Reply from Dainton
Thank you so much for your kind words! We're really pleased to hear that Paul was so helpful and that the Newport team looked after you. Wishing you all the best in your new home — and thank you for recommending us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.