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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional approach, making the storage process easy and stress-free. People frequently highlight the excellent service received from start to finish, noting the efficiency and support provided. Consumers also appreciate the well-maintained, secure, and clean facilities, with many mentioning the units kept their belongings in perfect condition. The website is often described as easy to use, and the overall quality of the service is highly regarded.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Facilities

Clients share positive opinions on facilities, often highlighting their cleanliness, tidiness, and... See more

Website

People report positive experiences with the website. Customers consistently describe the site as secure,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent. Lee John the manager provides outstanding personal support and nothing is too... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would f... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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Rated 5 out of 5 stars

Excellent storage units, tidy and practical.

fantastic service for the whole time we were there. Lee and his team were wonderful, helping us choose the right unit for us, giving us the run of the place while we filled our unit, and being so understanding and helpful when it was time to leave again. Units are well maintained, secure, dry and whole place is tidy and functional. Use of trolleys to move gear back and forth was invaluable, and while the parking is a little small, it was never an issue. Plenty of space, even driving massive Luton van around. I can't thank you guys enough.

May 24, 2025
Unprompted review
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Reply from Dainton

Thanks so much for the kind words! We’re really pleased to hear you had such a great experience. Lee and the team will be chuffed with the feedback — we’ll be sure to pass it on. You’re welcome back anytime!

Rated 5 out of 5 stars

We can't fault Dainton Plympton

We can't fault Dainton Plympton, Plymouth at all. Kelvin was brilliant. Helpful; professional and friendly. We would definitely use Dainton again. We had no qualms at all about security.

September 1, 2024
Unprompted review
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Reply from Dainton

Thank you so much for the lovely feedback! We’re really pleased to hear you had such a positive experience at our Plympton site.

Kelvin will be chuffed to hear your kind words – we’ll be sure to pass them on.

It’s great to know you felt secure and well looked after. We’d love to welcome you back anytime.

Rated 5 out of 5 stars

Great no fuss storage facility

We have had 2 storage containers at
Dainton Self Storage, Yalberton Industrial Estate, Alders Way, Paignton, Devon for the past 2 years, just emptied them recently.
We have had a very efficient service from Ian and his team every time we have had reason to contact them and when we have callled at the site.
Emptying them was easy and we had no problem with liaising for the timing of a removal company to go there and load up our things. All of our belongings were in the same condition as when we put them in there!!!
Would recommend.

June 5, 2025
Unprompted review
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Reply from Dainton

Thank you for the great feedback! We're really pleased everything went smoothly and that your items were in perfect condition. Ian and the team will appreciate your kind words. Thanks again for storing with us and for the recommendation!

Rated 5 out of 5 stars

Friendly staff and great storage site at a great price

My first forage into the world of storage… Very impressed with Dainton’s units, site and customer service. Site manager Dave was really friendly and went through everything I needed to know in a way I clearly understood. Very quick process, Dave even made me a cracking cup of tea and gave me a rocky chocolate bar lol! Unit itself is very clean and spacious for what I needed. Great experience and highly recommended! A+++++ Thanks!

May 30, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Matthew, I'll pass your kind words on to Dave!

Rated 5 out of 5 stars

Without Paul at Daintons in Par

Without Paul at Daintons in Par, Cornwall I would not have been able to move, it’s really that simple. He was a lifesaver. Great service, no hassle, always someone on site and super helpful. Would I use them again? 100% without question. Thank you all at Daintons. If I could give 10 stars I would.

May 30, 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback, I'll pass your kind words on to Paul.

Rated 5 out of 5 stars

Excellent service

Excellent service. Kelvin is very helpful, opening hours are pretty good and the contract doesn't tie you in. I was inside so had no problems with condensation (not to say the containers outside do!).

April 4, 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Phil!

Rated 5 out of 5 stars

Wonderful local company to work with

Wonderful local company to work with, we've had two fantastic units with them for a number of years and never had an issue. Andy is great, so helpful and answered all our questions we've had promptly and clearly. Really can't recommend enough!

May 22, 2025
Unprompted review
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Reply from Dainton

Thank you, Chloe! Our team takes pride in making every experience as helpful and friendly as possible. We’ll pass on your kind words to Andy, and we’re glad we could make a difference!

Rated 5 out of 5 stars

Great storage solution

Dainton were easy to deal with and always very helpful when help was needed. They have storage units of various sizes so will have something to suit your needs. The units were all very secure and my items came out of storage in the same condition they went in. Would definitely recommend this company if you need storage

May 20, 2025
Unprompted review
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Reply from Dainton

Thanks so much for choosing Dainton, Debby! Glad we could help!

Rated 5 out of 5 stars

I quickly needed some small temporary…

I quickly needed some small temporary storage and this was arranged at a good price very quickly. Helpful and friendly service.

March 14, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Stephen, we're glad you enjoyed our service!

Rated 5 out of 5 stars

Brilliant Service

Great all round service from start to finish. Ian was so polite and helpful at the Paignton depot. Would never hesitate to use Dainton again. Thank you.

May 9, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Dennis, we're glad you enjoyed our service!

Rated 5 out of 5 stars

Marc and Lee at Barnstaple Dainton…

Marc and Lee at Barnstaple Dainton Storage are brilliant. Explained the process and set up a contract really quickly. Nothing was too much trouble. The storage facilities are great. No leaks or damp. All of my things came out just as they went in. Would definitely recommend using.

May 8, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Claire, we're glad you enjoyed our service!

Rated 5 out of 5 stars

What can I say

What can I say, Ian was amazing. Was professional and sympathetic to our situation. We left feeling like the pressure had lifted.
Even today when we returned our padlock and fob, so helpful. We will make sure we recommend you to everyone, and we would definitely use you again
Billy & Karen ,

January 28, 2025
Unprompted review
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Reply from Dainton

Thank you, Kayjayj! Our team takes pride in making every experience as helpful and friendly as possible. We’ll pass on your kind words to Ian, and we’re glad we could make a difference!

Rated 5 out of 5 stars

Amazing service!!! Paul and Chris were like my knights in…

Paul and Chris were like my knights in shining armour! After finding myself and my 86yr old Mom homeless we chose Dainton to secure our belongings. Not only were these amazing guys caring and empathetic to our situation, they were always so friendly, supportive and extremely helpful. I would not hesitate to use them again, absolute first class. Thankyou both for making such a devastating situation easier for us. 😊

April 27, 2025
Unprompted review
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Reply from Dainton

Your feedback made our day, Dawn! We’re thrilled that our team provided the assistance you needed. We’ll be here to help whenever you need us again

Rated 5 out of 5 stars

What a fantastic well run facility

What a fantastic well run facility
Very professional and secure, storage units are high quality
The manager is informative and helpful
I highly recommend Dainton storage for any needs ideal for short term or long
Thank you

April 23, 2025
Unprompted review
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Reply from Dainton

Great to hear you had a good experience, Martin! We look forward to helping you again

Rated 5 out of 5 stars

Excellent service for signing up

Excellent service for signing up. Paul was particularly helpful and welcoming, he couldn’t have done more. Nice clean container, tidy yard, and a very good price!

April 10, 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Sean!

Rated 5 out of 5 stars

First time users

First time using Dainton, Paul being our point of contact we were instantly put at ease, listening to our requirements and guiding us through the whole procedure painlessly, wouldn't hesitate to recommend to others.

April 15, 2025
Unprompted review
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Reply from Dainton

That's really nice feedback Elizabeth, glad you've had a positive experience with us.

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