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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional approach, making the storage process easy and stress-free. People frequently highlight the excellent service received from start to finish, noting the efficiency and support provided. Consumers also appreciate the well-maintained, secure, and clean facilities, with many mentioning the units kept their belongings in perfect condition. The website is often described as easy to use, and the overall quality of the service is highly regarded.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Facilities

Clients share positive opinions on facilities, often highlighting their cleanliness, tidiness, and... See more

Website

People report positive experiences with the website. Customers consistently describe the site as secure,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent. Lee John the manager provides outstanding personal support and nothing is too... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would f... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpful

This was the first storage company I rang to enquire, I found Paul very helpful with answering all my questions. On arrival to view a unit Paul was very accommodating and made the process so easy and quick to complete

April 9, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the review, glad you had a nice experience with us!

Rated 5 out of 5 stars

Great storage site

Needed a storage unit at short notice for a relatively short period of time. So we spoke to the Swansea depot. They had a great offer on and we ended up with 3 lockers due to a house move delay.
Chris and Chris were really helpful and gave us advice when it was asked for.
We only needed to give 7 days notice to hand the lockers back.
Would highly recommend

March 23, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the positive feedback Andrew!

Rated 5 out of 5 stars

Highly recommend

I used the Torquay branch to store the contents of my house whilst moving.
The containers were clean, dry and extremely secure.
Mark & Tim were very helpful, friendly and professional & I cannot fault the whole experience.
I would happily use them again.
Highly recommended.
Nathan, Torquay

March 29, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the positive feedback Nathan!

Rated 5 out of 5 stars

Paul and Ian are such nice guys

Paul and Ian are such nice guys, they're friendly and helpful and are always at hand for any queries. I recommend paignton dainton storage for ease of access and manoeuvre.

March 28, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thank you, Beverley! Our team takes pride in making every experience as helpful and friendly as possible. We’ll pass on your kind words to the team, and we’re glad we could make a difference!

Rated 5 out of 5 stars

Great place for storing undercover what…

Great place for storing undercover what won’t fit in your loft or garage. It is always clean and tidy, and feels very secure. Lee and Marc are very helpful as well.
Expensive, but I guess you get what you pay for.

March 26, 2025
Unprompted review
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Reply from Dainton

We appreciate your kind words, Martin! Glad we could make it easy for you.

Rated 5 out of 5 stars

Nice clean storage

Nice clean storage, staff are absolutely outstanding with their assistance and feels safe.

March 24, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely review Sue

Rated 5 out of 5 stars

You pay for a quality service 10 out of 10

We have had storage containers for the last 18 months at Daintons due to the property we were buying going into probate - We decided to leave our possessions in the containers for another 6 months while we renovated. As everything was safe and dry and we were very happy with the service from Lee and Mike and now Marc.
Very good service thoughly recommend. Thank you guys for everything
Peter and Jacqui

March 22, 2025
Unprompted review
Dainton  logo

Reply from Dainton

You're welcome, glad we could help Peter and Jacqui

Rated 5 out of 5 stars

Very well organised

Very well organised, staff helpful and friendly. Six months storage while we renovated our flat. Would recommend Dainton.

March 20, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback Keith 😊

Rated 5 out of 5 stars

Daintons To The Rescue!

Very easy to communicate with, empathetic & understanding with my reason for the use of storage. Always friendly, polite & professional! Would definitely use again & recommend to others. Thankyou ever so much!

March 19, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback Stephanie 😊

Rated 5 out of 5 stars

An extremely efficient ran business

An extremely efficient ran business. Mark and the Manager Tim are both very helpful and they are always on hand to pass on help and advise.

March 10, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback David! We’re here whenever you need us.

Rated 5 out of 5 stars

Can’t fault Dainton

Can’t fault Dainton. The work carried out over the last couple of years have made it very accessible. It’s clean, organised and easy to access. Help is always available if needed and regular correspondence about works, price changes etc so you are always in the know.

March 9, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback Juliet! We’re here whenever you need us.

Rated 5 out of 5 stars

Helpful and friendly people

Helpful and friendly people. I had some reservations about storing in container, but after 3 years, our belongings were in excellent condition.

March 1, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the nice feedback Kelvin!

Rated 5 out of 5 stars

Brilliant service at Daintons Bridgend

Brilliant service at Daintons Bridgend.
Dave is really helpful and goes the extra mile to make sure your storage needs are met.
The site is so well managed and maintained and the units are great.
Thanks so much Dave and team.
Liz and Mike Church

February 26, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the nice feedback Liz and Mike!

Rated 5 out of 5 stars

Fab Service

I had a long term rental and couldn't fault the service. The unit I had met my needs perfectly and it was a very smooth process to access the unit whenever I needed. Everyone who works there was very professional and polite and could not do more to help! Only ended my contract due to moving to another premises and so it was no longer needed. Would highly recommend!

February 23, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback Beckie!

Rated 5 out of 5 stars

Easy experience

Not sure how long I’ve been storing at Daintons but it’s a while!
It’s easy, reliable, accessible, time friendly and people friendly- would recommend.
Thank you

February 21, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback!

Rated 5 out of 5 stars

Absolute fabulous company to deal with

Absolute fabulous company to deal with. Professional, friendly. Information fully understandable, no hidden extras. Felt happy in the knowledge that my belongings were safe. Units well placed, clean and accessible. Would highly recommend them and would certainly use them again.

February 20, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the lovely feedback Pauline😊

Rated 5 out of 5 stars

Great customer service

I have used Daintons Barnstaple for the past 10+ years on various occasions. I have always received excellent service from Lee and the other members of staff. Always ready to have a chat and sort out any queries that may arise. Would thoroughly recommend them to anyone looking for self storage.

February 19, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the review, glad you had a nice experience with us Bill!

Rated 5 out of 5 stars

Storage container rental

During our rental of the container, Chris and Paul were always extremely helpful and accommodating. Definitely recommend using Dainton for your storage needs.

February 15, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks for the review, glad you had a nice experience with us!

Rated 5 out of 5 stars

Storage unit

Had been renting my storage unit for just over 1 year. It was nice and dry and no condensation build up. Unit was also very secure. The staff have been great. I would highly recommend and would use again should the need arisel

January 30, 2025
Unprompted review
Dainton  logo

Reply from Dainton

Great to hear you had a good experience, Karen!

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