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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional approach, making the storage process easy and stress-free. People frequently highlight the excellent service received from start to finish, noting the efficiency and support provided. Consumers also appreciate the well-maintained, secure, and clean facilities, with many mentioning the units kept their belongings in perfect condition. The website is often described as easy to use, and the overall quality of the service is highly regarded.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Facilities

Clients share positive opinions on facilities, often highlighting their cleanliness, tidiness, and... See more

Website

People report positive experiences with the website. Customers consistently describe the site as secure,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent. Lee John the manager provides outstanding personal support and nothing is too... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would f... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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Rated 5 out of 5 stars

I checked out a few storage places and...

I checked out a few storage places and Dainton were by far the best of the lot! . I was made to feel welcome and any questions were answered professionally and quickly . I signed up and every detail was explained to me and I came away knowing I had made the right decision. ( This was proven when Tim helped me move my van when it broke down on site ! )
The site is easy to access and is very secure. Recommended 👍

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all around!

Exceptional customer service provided by Tim West, friendly, professional & there to help you every step of the way. The storage units themselves are immaculate. I have used this company twice now & I have been so very happy both times! Thank you :)

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

A superb facility

A superb facility, safe secure with great access. Definitely recommend this to any potential customers who want storeage. Ian the manager was particularly helpful in helping us to get storage quickly. Top marks, well done 👍

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and friendly

Apart from the very clean units and competitive pricing, it is Tim the manager at the Torquay branch who made our experience special. Such a nice friendly guy who went out of his way to help us. He spent a lot of time making sure the units we needed became available and was so helpful. Oh, and I still think he looks a bit like a troublesome minor member of the Royal Family! And it's not Harry. Just don't tell Tim I said so !!!

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Can't fault the service

Can't fault the service, on the phone and on site. Tim West was helpful and easy to deal with and the site is tidy and obviously well run. 100%.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

5 Stars for Barry

Professional, welcoming, organised and structured. The site, storage units and facilities were consistently kept meticulously clean with a reassuring feel of constant vigilance and was heavily camered. The facilities were always made available to us.
We have no hesitation whatsoever in recommending Dainton Storage in Woodbury Salterton.
Barry, the Site Manager, always went the extra mile; was particularly helpful, promptly returning phone calls and furnishing any information we required.
Thank you very much Barry for all your help over the last few years. Neil and Helen

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, courteous. Would recommend.

I used Dainton for nearly a year and found the service very professional & courteous. the whole site was kept very clean and, with a fob, access was pretty much 24/7.
We were renovating our house and needed to store most of our contents.
Would certainly recommend and would use again.
Thank-you Ian at the Paignton site.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

My first time of using Dainton Storage

My first time of using Dainton Storage. Could not fault. Facilities on site clean, well laid out and easily accessible and very secure. Staff helpful and informative. I would definitely use again and recommend to all.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Highly reccomend Dainton Self Storage…

Highly reccomend Dainton Self Storage Newport South Wales. Highly professional company. Security is 💯, security cameras surveillance, locked gate entry out of hours. Excellent communication and the staff go above and beyond to help if you need. Thank you to all the Staff and to Paul who has always supported our visits. Best place for all uour storage requirements. ⭐️⭐️⭐️⭐️⭐️

January 17, 2024
Unprompted review

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