Dairyland® insurance Reviews 

10,189
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 862 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, patient, and polite, making interactions pleasant and informative. People frequently highlight the excellent customer service, noting quick responses and the ease of connecting with a real person. Many consumers appreciate the affordable prices and competitive rates, often finding the best quotes compared to other providers, and describe the overall service as fast, seamless, and easy. However, some people mentioned that prices could be expensive for certain policies, or that the quoted amount was higher than expected. A few other people also felt that they experienced issues with receiving documents, setting up accounts, or encountered frustrating customer service with unresolved problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising their helpfulness, knowledge,... See more

Price

People report positive experiences with price, often finding rates reasonable and affordable, with some... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, highlighting the helpful and efficient staff who clearly... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, simple, and smooth for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a good experience with Chris,he helped me with quotes on rates explained everything in detai for me to understand and decide what suits best in my budget. AS well as let me vent on my experience... See more

Rated 5 out of 5 stars

I had an issue with my account, That I found was 100% my mistake. Yet the associate was patient, professional and kind. He assured me "we will figure it out, don't worry". Once I realized my mistake... See more

Rated 5 out of 5 stars

I have been with Dairyland insurance for some years and have never needed to claim so cannot comment on the claims process, however my experience in every other way has been excellent. One gets throug... See more

Rated 5 out of 5 stars

It was quick.. easy and I had my policy in like 5 minutes. The gentleman who helped me was very knowledgeable on what I needed (SR22 policy) he was extremely helpful and explained everything thoroughl... See more


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Motorcycle Insurance Agency

About Dairyland® insurance

Written by the company

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Dairyland® insurance: Auto and motorcycle insurance from a trusted brand

Our reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience.

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Dairyland®: How can we help?

From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.

Visit Dairyland® Insurance

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Top motorcycle rides

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

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4.4

All reviews

(10,189)

853 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service.

I had an issue with my account, That I found was 100% my mistake. Yet the associate was patient, professional and kind. He assured me "we will figure it out, don't worry". Once I realized my mistake he laughed, still patiently remaining professional. An A+ experience. Top notch. Rare these times.

June 25, 2026
Rated 1 out of 5 stars

FELT I DIDNT GET THE COVERAGE I WANTED…

FELT I DIDNT GET THE COVERAGE I WANTED WAS TRICKED INTO GETTING A BASIC POLICY

June 17, 2026
Dairyland® insurance logo

Reply from Dairyland® insurance

Hi Dakota,

We're sorry to hear about the experience you had when purchasing your policy. We have asked our customer service team to review your account and reach out to you directly to discuss this. We can also be reached anytime at 800-334-0090 or via email at help@dairylandinsurance.com.

Thank you,
Dalton - Dairyland Customer Experience

Rated 5 out of 5 stars

We needed motorcycle insurance after…

We needed motorcycle insurance after our motorcycle purchase. We couldn't contact our insurance agent, so the dealer, Alcoa Good Times in Alcoa, Tennessee, recommended this insurance. We had insurance in less than 30 minutes, exceptional even though I pray we never have to use it.

June 12, 2026

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