Dairyland® insurance Reviews 

10,203
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 864 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, knowledgeable, and helpful staff, ensuring pleasant interactions. Many appreciate the affordable rates and excellent value, often receiving the best prices. The overall service is efficient and easy, making the insurance process quick and simple. However, some customers noted concerns about pricing, mentioning unexpected broker fees or rates that felt excessively high. A few also experienced inconsistent customer service, citing rude agents, unresponsiveness, or unresolved issues, and faced difficulties with documentation, like not receiving policy numbers or finding discrepancies.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Price

Users describe positive interactions with price, with many finding the rates affordable and reasonable, often... See more

Customer service

People report positive experiences with customer service, highlighting helpful, knowledgeable, and respectful... See more

Service

Customers consistently note positive experiences with service, praising the helpful staff who clearly... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process simple, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my account, That I found was 100% my mistake. Yet the associate was patient, professional and kind. He assured me "we will figure it out, don't worry". Once I realized my mistake... See more

Rated 5 out of 5 stars

It was quick.. easy and I had my policy in like 5 minutes. The gentleman who helped me was very knowledgeable on what I needed (SR22 policy) he was extremely helpful and explained everything thoroughl... See more

Rated 5 out of 5 stars

We forgot the gentleman's name who helped us but he was very kind and he was very helpful and patient helping us to get a really good rate especially us being senior yrs. Wish we could have known abo... See more

Rated 5 out of 5 stars

I have been with Dairyland insurance for some years and have never needed to claim so cannot comment on the claims process, however my experience in every other way has been excellent. One gets throug... See more


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Motorcycle Insurance Agency

About Dairyland® insurance

Written by the company

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Dairyland® insurance: Auto and motorcycle insurance from a trusted brand

Our reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience.

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Dairyland®: How can we help?

From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.4

All reviews

(10,203)

867 reviews in the last 12 months

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Rated 1 out of 5 stars

Be very careful what you pay for

I called one of their brokers apparently Best buy doing business that way and or Breanna's insurance spelling may be off specifically asked for the price on an SR-22 filing in Florida I live in Ohio where I get the runaround I couldn't get a straight answer then finally the gentleman answer the phone on the gas number which is close to his number cuz there's 25 different people calling from the same place and what he did was he says yep you're all set and I said well we're going to charge you for the insurance and the company's going to charge it for the filing fee okay so I get two emails one is an email for a road hazard service the other one's at 9 driver insurance policy for Florida I live in Ohio I need an SR-22 filing there so he pulled my license from Florida cuz I didn't give him that address I gave him my address in Ohio I do have text to document and he pulled my license in Florida and wrote me a policy on non-owners policy in Florida with a road hazard policy in Ohio terrible company absolutely terrible the response when I called was absolutely ridiculous I wouldn't spend a nickel with these people never I disputed with my bank and I will continue to dispute it I do not commit insurance fraud

May 12, 2026
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Reply from Dairyland® insurance

Hi Dale,

We're sorry to hear about the frustration you experienced when starting your policy with us. I have sent your feedback to our customer service management group to be reviewed. If you have any questions, we'd be happy to assist you anytime at 800-334-0090 or via email at help@dairylandinsurance.com.

Thank you,
Dalton - Dairyland Customer Experience

Rated 1 out of 5 stars

My mistake was the wrong model of…

My mistake was the wrong model of motorcycle.I discovered it AFTER filling out the form. No possible way to back up and correct the mistake. So now I'm stuck with who knows what and I know you won't pay even though you gladly took the money

May 22, 2026
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Reply from Dairyland® insurance

Hi Richard,

We're sorry to hear about the experience you had with us. We have asked our customer service team to review the situation and reach out to you directly to assist with this. We're also available 24/7 at 800-334-0090 or via email at help@dairylandinsurance.com.

Thank you,
Dalton - Dairyland Customer Experience

Rated 5 out of 5 stars

QUICK AND EASY

The process was quick and easy. Mr. Torres guided me through the entire process and stayed on the line with me to make sure all the paperwork was done correct.

May 26, 2026

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