Sarah was very attentive and patience in dealing with my query and was able to identify and resolve the long ongoing issues at first hand. She was able to provide some helpful tips on the matter. I fi... See more
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Ordered our broadband back in January and we are still sitting here with nothing live. It is now June. Six months and counting and our business is still not properly on the internet because of Dais... See more
Whilst working with Daisy Comms as one of our IPS, VoIP & SIM, I've always found their staff to be highly competent and willing to help, often in rapid time.
Company details
Written by the company
Daisy is the one of the UK's largest independent providers of voice, connectivity, mobile, IoT, cyber security, phone systems, cloud and IT services. As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers. We combine straightforward solutions with friendly, helpful people to help businesses collaborate, communicate and connect.
Contact info
20 Lindred Road, BB9 5SR, Brierfield, United Kingdom
- 0330 037 2632
- executiveresolutions@daisycomms.co.uk
- daisycomms.co.uk
4.8
Excellent
21K reviews
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I had to upgrade my router after a…
I had to upgrade my router after a phone upgrade and broadband/internet wasn’t working. Sam had a great clear voice going through my updates and I’m not very technical so was needing calm considerate help which was provided brilliantly. Thanks
June 16, 2026
Excellent assistant in Justin
Excellent assistant in Justin
Patient and calm, very confident and competent in his appraisal of the situation.
Worked thoroughly through all stages of the call and gave clear and concise instructions.
Extremely helpful ensuring that I was happy with the outcome of the call.
June 16, 2026
At last after weeks of frustration…
At last after weeks of frustration someone actually saw sense and got my contract cancelled. A person called Simon was so helpful and obviously saw how badly I had been treated and how badly the contract was sold to me by NBC through Michael Cook. My thanks go to Simon for his understanding and actions.
Best regards,
Malcolm White.
June 16, 2026
Understood exactly what I needed
Understood exactly what I needed, worked out a solution and got it set up. Perfect.
June 16, 2026
Lynn Jones requested a refund for my…
Lynn Jones requested a refund for my account perfectly.
June 16, 2026
Good service, friendly agent.
I did not have a long wait for an agent to be available and she (Lynn Jones), provided me with the information I needed regarding travel abroad. She was helpful and friendly.
June 16, 2026
Helped me to get back on line and was…
Helped me to get back on line and was patient with me
June 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nothing but frustration & disappointment.
Every interaction I have had with Daisy has lead to frustration and disappointment. From the moment my mobile contract was sold to them I have been mislead, lied to and treated very poorly. Sure, I don't have a high value account with Daisy, but you see the true colours of a business when they don't value you as a customer. I will be leaving as soon as humanly possible (although every time I try to cancel they tell me a different date or a different penalty payment) and telling everyone who asks to go with anyone but Daisy.
June 16, 2026
Unprompted review
Reply from Daisy Group
Hi,
We appreciate you bringing these concerns to our attention. We are sorry to hear about the frustration and disappointment you've experienced.
We aim to provide excellent service to all our customers, and it is clear we have fallen short in your case. We would like to investigate this further to understand what went wrong.
Thanks, The Daisy Team
ZANE - TECH SUPPORT
ZANE, WAS VERY HELPFUL AND PATIENT. SORTED OUT MY PROBLEM QUITE QUICKLY
June 16, 2026
Absolutely perfect
Absolutely perfect, so polite and professional she made it really easy to follow and put my mind at ease by reassuring me along the way thank you so much.
June 16, 2026
Very informative and straight to the…
Very informative and straight to the point!
Very nice lad
June 16, 2026
Jamie in Customer Services was…
Jamie in Customer Services was extremely helpful today and answered my query quickly and efficiently. Thank you
June 16, 2026
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