Sale representative informed me during the sales process that Daiwa had moving services as I was in the process of building a new house. Bought the chair. Now less than a year later, I call the compan... See more
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See what reviewers are saying
Sales person at Christmas Show was very helpful, informative without being overly aggressive and forcing the product on us. The delivery men were above professional, knowledgeable about the chair, pa... See more
My husband is loving his new massage chair. He works hard both in the office and on remodeling out home, so it has been a godsend. He's smiling more and taking less Tylonol (and drinking less whiskey... See more
A+ service from our purchase to delivery. We bought our Daiwa Legacy 4 massage chair at the San Diego Fair. Makaso was fabulous and very professional. The delivery team (Javier and his partner) w... See more
Company details
Information provided by various external sources
Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.
Contact info
1816 W.135th., 90249, Gardena, United States
- 3105382298
- promotions@usjaclean.com
- daiwamassage.com
4.1
Great
197 reviews
Hasn’t replied to negative reviews
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Great chair
Wishes:
-more neck massage. The chair doesn't really get to the neck.
-foot massage to be a little better for shorter legs. The massage is so close, yet so far away.
Notice that the massage parts seem louder even though chair is less than a year old. Need to find a time that I'll be home to have it serviced
Overall, family loves the chair. Great place to relax and take a nap.
October 9, 2019
Unprompted review
We finally bought the Pegasus 2 Smart…
We finally bought the Pegasus 2 Smart Chair this year at the San Diego fair after trying the chair out at the fair for the past 6 years and it is one of the best investments we have ever made. My husband and I both have used the chair for hours every single day since it was delivered. Recommending it to everyone we know. We love it! Top of the line product!
September 24, 2019
Unprompted review
Voice activation not working properly
September 11, 2019
Unprompted review
Reply from Daiwa Massage Chair®
Mr. Reginaldo, Thank you for your feedback! A few of our newer models did have a minor software bug that impacted the voice command feature but we are pushing out a fix as we speak! Please get in touch with us and we will be happy to assist you. In the meantime, please use the remote controller without the voice feature--just for now, until we get things sorted out. Thank you for joining the Daiwa Massage team!
- Daiwa Massage Customer Care
I've had the Daiwa Legacy massage chair…
I've had the Daiwa Legacy massage chair for over a month & have found it to be an excellent purchase.
September 11, 2019
Unprompted review
i would like more massage in neck area…
i would like more massage in neck area and thigh area
September 11, 2019
Unprompted review
This is absolutely the best massage chair
This is absolutely the best massage chair I have ever sat in. The Extention setting is great.
September 10, 2019
Unprompted review
Legacy 3D DWA-9150
This massage chair is absolutely to say the least amazing. There are so many different options. You can choose a number of different settings that's right for you. You can set it for a 10, 20, or 30 minute session. From a light massage right up to a deep tissue massage and it even comes with heat. I always set this for a 30-minute massage, sometimes with the hea, sometimes without.I feel so relaxed, I wake up 2 hours later because I always fall asleep in the chair. I set this chair in zero-g mode and drift off into heaven. When friends come over they go in the chair for a 30-minute massage and fall asleep every time. Like I said, this chair is amazing and you will absolutely love it.
September 10, 2019
Unprompted review
Love my chair
comfortable and relaxing. really massages your feet after a hard day of work.
August 16, 2019
Unprompted review
Installers arrived on time
Installers arrived on time. Very knowledge; set up chair in about 30 minutes. Good experience.
August 9, 2019
Unprompted review
So glad I bought this chair!
The entire experience from Alex in sales and the updates from the home office to the delivery was really awesome and I am enjoying the Relax 2.0, Thanks
August 8, 2019
Unprompted review
We love our chair
We love our new chair. The install guys were fast, efficient, clean, courteous, and professional.
August 5, 2019
Unprompted review
Chair delivery
The instore saleswoman and deliverymen were super conscientious. The product massage chair is a qualitative investment that we enjoy.
August 2, 2019
Unprompted review
how about let me get it first.
how about let me get it first.
I hope to enjoy it
I am not saying delivery is slow
contact me in a couple weeks
Thanks
Dennis
August 2, 2019
Unprompted review
Reply from Daiwa Massage Chair®
Dear Mr. Rayon, Thank you for your feedback. Our system automatically sends out a request for feedback, which you obviously received a bit too early. We hope that the delivery was successful and that you are enjoying your chair. Please update us with your review of the chair.
Thank you!
Daiwa Massage Customer Care.
Great service and wonderful massage…
Great service and wonderful massage chair!
August 2, 2019
Unprompted review
Great massage chair
Great massage chair! Superb service! Excellent company!
August 1, 2019
Unprompted review
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