Sale representative informed me during the sales process that Daiwa had moving services as I was in the process of building a new house. Bought the chair. Now less than a year later, I call the compan... See more
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See what reviewers are saying
Sales person at Christmas Show was very helpful, informative without being overly aggressive and forcing the product on us. The delivery men were above professional, knowledgeable about the chair, pa... See more
My husband is loving his new massage chair. He works hard both in the office and on remodeling out home, so it has been a godsend. He's smiling more and taking less Tylonol (and drinking less whiskey... See more
A+ service from our purchase to delivery. We bought our Daiwa Legacy 4 massage chair at the San Diego Fair. Makaso was fabulous and very professional. The delivery team (Javier and his partner) w... See more
Company details
Information provided by various external sources
Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.
Contact info
1816 W.135th., 90249, Gardena, United States
- 3105382298
- promotions@usjaclean.com
- daiwamassage.com
Hasn’t replied to negative reviews
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My whole body felt soo relaxed the feet…
My whole body felt soo relaxed the feet massages were the best!
Mr Shun showed us an amazing machine
Mr Shun showed us an amazing machine. I definitely plan to get one.
My experience was amazing!!
My experience was amazing!!! They have different modes for however you're feeling was in fact the best ten minutes of my life!🙌
Very good massage chair
Very good massage chair. Gives deep relaxing massages with a lot of intensity options
It was awesome to see that a chair can…
It was awesome to see that a chair can conform to your body and relax you so quickly.
Full body massage experience
This chair is great! It's a full body massage that targets the pressure points in your body.
I like the way the machine massage me…
I like the way the machine massage me and feel comfortable🙂🙂
Very relaxing and muscle relaxing
Very relaxing and muscle relaxing. I love it. Feel muscle lose right after 10 minutes.
Amazing chairs they have amazing…
Amazing chairs they have amazing compression they scan your body good squeeze and eve stretches you out ❤️😃 the workers are amaxing they help you and give you info on the chair before using
Quality was great the message felt human
Quality was great the message felt human
The company is magnificent it’s very…
The company is magnificent it’s very good communication is perfect they explain to you what it does to u and the chairs is unbelievable is good and very helpful
I really enjoy how comfortable it is
I really enjoy how comfortable it is. Really soothing on the body
We got to meet the president of the…
We got to meet the president of the best massage chair company from Japan! They were so kind in letting me try different settings and explained everything in detail. Get the best deals at trade shows!
Would have gave it a five but I didn’t…
Would have gave it a five but I didn’t get the response I was looking when I called the distributor regarding the airbags on the arm . It inflates so much that leaves my wrist red from the pressure . It’s only at a certain point on the hybriflex selection . I turned down the settings to the minimum. The air pressure was obviously too low but it’s the only way to tolerate the point where it clamps down on both arm for around the seconds . I let a friend use it and was asked to turn it off because of the pain on the arms . I was hoping it could have been calibrated but was told that how it’s programmed . I don’t recall it clamping down that hard on the day I demo it when I made the purchase .
Supreme Hybred
We got our Supreme Hybred chair delivery last Friday. In the 5 days we have had it, I can say it has helped immensely with my aches and pains. I don't creak when I get out of bed in the morning. I have been doing a session in the morning and again before going to bed, as has my husband. So far, we're sold on the benefits. We got our "test ride" at the Livestock show in Mercedes Texas in March. We tried 2 different models, and there is a real difference between the Hybred and the entry-level model. But there is nothing wrong with the entry level model. We liked the extras that came with it.

Reply from Daiwa Massage Chair®
I am very pleased
I was very pleased with the recent Daiwa delivery of my massage chair. The delivery team was professional, personable, and skilled. They arrived exactly as scheduled and efficiently brought the chair into the tight basement of my home. I was particularly impressed by their extensive knowledge of the chair's functions. They patiently explained everything to me in detail, ensuring I understood how to use all the features. Their willingness to answer my questions was greatly appreciated. The professionalism and knowledge of the delivery guys made the process smooth and enjoyable. As for the chair, I've only had it one day but so far it appears to do all that I expected it to do.
I would highly recommend Daiwa to anyone considering purchasing a massage chair.
I hope this feedback is helpful!

Reply from Daiwa Massage Chair®
Not sure how we lived without this!
We have had our chair for about 2 weeks now and it has been used just about every day by each of us. The professionalism of the company from the salesperson, Michael, to the delivery by Christopher and Genesis was top notch. We love the ease of use and all of the different options available to choose such as focus on different areas of the body, heat, stretching, massage,etc. So happy that we made this purchase!

Reply from Daiwa Massage Chair®
Superb Company
Our Supreme Hybrid Chair was delivered today. We absolutely love it. Thank you May Masako Kam for your professionalism and knowledge of the chair. She gave us such information about what the chair does, and a full demonstration prior to us purchasing. The delivery process was just as smooth, Thank you Chris B. and Christopher C. for your speedy setup, knowledge and back muscle. They maneuvered or tight stairs and demonstrated the chair one more time. What a great job the by all.

Reply from Daiwa Massage Chair®
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