DAKA Sport & Lifestyle Reviews 28,150

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have bought a backpack but due to changes on my plans , I wanted to return. Purchasing, delivery and return processess all went very fast and nice. I will continue to shop from Daka as high quality... See more

Rated 4 out of 5 stars

Good experience with the website. Delivery processed by postNl. One remark though, I was not home when they came, and they didn't write anything on the paper they left in my letter box. And they l... See more

Rated 5 out of 5 stars

Having purchased sports shoes from other sites, e.g. directly from the manufacturer, I was pleasantly surprised by the attention to detail that Daka put into my order. It contained a nice magazine, bu... See more

Rated 5 out of 5 stars

Ordered a pair of ski's, asked a question via whatsapp (on sunday). On first working day, immediately got a response. Got updated on any changes, even small delay. perfect customer service

Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Running Store
  4. Shoe Store
  5. Soccer Store
  6. Winter sport Store

About DAKA Sport & Lifestyle

Written by the company

DAKA is in 1965 begonnen aan de Bergweg te Rotterdam. Inmiddels is DAKA uitgegroeid tot dé Sport- & Lifestyle-keten van het land.

Met 16 winkels verspreid over heel Nederland én een online webshop vind je bij DAKA het meest omvattende en beste aanbod aan sport- en lifestyle artikelen. Of je nu gaat voor hockey, running, voetbal, tennis of een andere sport: bij DAKA ga jij voor nóg meer plezier in je sport. Ben jij een wintersportliefhebber? Onze ski- en snowboardafdeling is de grootste van Nederland.

Onze sportspecialisten staan voor jou klaar. Ga je voor het verbeteren van jouw techniek of voor het versterken van je team? Voor de lol of juist voor de absolute top? Bij ons zit je altijd goed. In onze winkel hebben wij allerlei services om jou nog meer te plezier te laten beleven tijdens het sporten. Wij gaan voor een passend en persoonlijk advies op maat.

Afhalen of thuislevering?

Written by the company

Ga voor gemak!
Bestel op DAKA.nl en haal je bestelling af in één van onze winkels met click&collect. Thuisbezorging is mogelijk via PostNL, of haal je bestelling op bij een PostNL afhaalpunt.

DAKA Service

Snel en betrouwbaar!

Snel en betrouwbaar!
✓ Groot assortiment
✓ 16 winkels in Nederland
✓ Snelle levering
✓ Achteraf betalen mogelijk
✓ 14 dagen de bestelling op zicht
✓ Niet goed? Geld snel terug!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
DAKA Sport & Lifestyle logo

Reply from DAKA Sport & Lifestyle

Dear Anna,

Our administration has shown that your order was placed on November 1 and transferred to PostNL on November 2.

Our customer service has now been contacted and the case has been processed.

Sporty greetings,
DAKA Sports & Lifestyle

Rated 5 out of 5 stars

The best service I got at Daka

I couldn't find the right size for the shoes I was looking for. The staff saw how disappointed I was, so they came to help me and told me that they can order the right size for me. We ordered the shoes in the shop with a very friendly staff member. He showed me how to do it. We ordered on Saturday and on Monday I received my shoes. Thanks to the wonderful staff you have.

August 11, 2023
Rated 5 out of 5 stars

I wish other e-commerce retailers copied Daka

Having purchased sports shoes from other sites, e.g. directly from the manufacturer, I was pleasantly surprised by the attention to detail that Daka put into my order. It contained a nice magazine, but most importantly a pre-printed tag and envelop for me to return my purchase. I will certainly buy from them again in the future, given this, their speed and to some extent prices

July 24, 2023
Rated 5 out of 5 stars

Friendly staff

Was able to exchange my purchase in the shop after ordering online without any problems. Staff were really friendly and helpful

June 29, 2023
Rated 4 out of 5 stars

No unpleasant surpriises

When I asked about the status of my order I got a clear answer within a short period of time. Everything ran smooth. I do think the racket could have been delivered in a smaller box though. There is a lot of waste being created in e-commerce and that needs to be improved.

June 27, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look