Damage Undone Ltd  Reviews 10

TrustScore 4.5 out of 5

4.3

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Company details

  1. Auto Body Shop
  2. Auto Dent Removal Service
  3. Leather Repair Service

Written by the company

SMART REPAIR SPECIALIST Small to medium damage repair Leather and vinyl repair Plastic welding Bumper repairs Paintless dent repairs Car body repairs Scratch repairs Melksham Car body shop


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Superb job

Superb job, highly recommended. Wayne is a super gent, went over and above (even when the job involved more than he expected), fitted us in over the New Year to get the job done sooner. Couldn't ask for more!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

What a great job

What a great job. I had 3 Marks on my Duco and bumper. Damage Undone communicated well before arriving. Did the job efficiently and I am really happy. Thank you!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Perforated Leather Car Seat Repair

I had a small tear in one of my perforated leather car seats, had spoken to three leather repair companies in the South West and was advised it could not be fixed. I stumbled across one of Wayne’s YouTube videos and made contact. Needless to say Wayne was professional from the outset, knowledgeable, honest and very reasonably priced. Tear was repaired very quickly and I even got a little time lapse video of the repair showing the whole process. I would highly recommend Wayne to anyone.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

A high quality repair

Wayne was great to deal with and he was able to give me an immediate quote upon viewing the damage. The car was soon booked in and I picked the car up today, i had full confidence Wayne was going to do a great job and he didnt disappoint.
There are no signs of the original damage, hopefully car will not get reversed into again, but if it does I wouldn't hesitate to go back to damage undone.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Skilled, helpful and professional

Wayne was very helpful and knowledgeable. He undertook a complex and challenging renovation on my classic car and the results were outstanding. He is very clear in his communications, and was flexible and accommodating as far as he could be and beyond. The job took longer than he expected but he honoured his price. What brought me to his door was a mix of previous experience and recommendations from other trade specialists who said Wayne was simply the best man for the job. They were right.

March 14, 2023
Unprompted review
Rated 1 out of 5 stars

Complete waste of time

Got advised to go in to get a quote for a minor dent. Smaller than an apple. To get told he doesn’t deal with anything that big! ridiculous if you ask me just clearly couldn’t be asked to take on the job. Should have stated that before trekking down to the facility. Compete wast of time

March 9, 2023
Unprompted review
Damage Undone Ltd  logo

Reply from Damage Undone Ltd

Hi Sofie,

I’m sorry you felt that you needed to leave me my only 1 star review simply because I turned down a job that was not what I specialise in.

You mentioned that it was only the size of an apple but what you didn’t mention was where it’s located, the type of metal that it is, the shape of the panel and it’s contours.

You are also correct that I did ask you to come by for a quote because a photo would not have shown me what I needed to see.

To be done correctly your damage requires certain tools that I don’t have because it’s not what I specialise in and that is why it was too BIG for me. Maybe I could have gone into more detail about this but you didn’t seem that interested.

I always try and provide both a high level of service and repairs and the reason I am able to achieve this is because I am honest with my customers, I don’t pull the wool over their eyes and if a job is not what I do then I don’t take it on.

It is a shame that you were so quick to leave a small business like mine such a negative and inaccurate review for simply being honest with you. It would have been a lot more respectful and kinder to have given me a call for a more in-depth technical explanation of why I couldn’t do it, if that is truly what you wanted to understand.

Regards

Wayne

Rated 5 out of 5 stars

Fabulous result!

Wayne undertook two jobs on our 10-year-old Mini Cooper S Cabriolet. He repaired the worn edge of the driver's leather seat, and removed a dent from the driver's door (using a Paintless Dent Removal technique). What a fabulous result! The car looks like new, and we are extremely pleased. We would use Wayne again without hesitation for any future issues we may have with our cars.

March 3, 2023
Unprompted review
Damage Undone Ltd  logo

Reply from Damage Undone Ltd

Dear Phillip,

Thank you for taking the time to leave me review.

It was a pleasure to meet you and your wife and to carry out the work for you both.

I appreciate you taking the time to bring it to me from Bath.

Kindest regards

Wayne

Rated 5 out of 5 stars

Outstanding workmanship

Thank you for a quality repair to my badly damaged steering wheel. Your skills and passion are evident in your workmanship.

March 3, 2023
Unprompted review
Damage Undone Ltd  logo

Reply from Damage Undone Ltd

Dear Mr Hayden

Thank you for choosing to use me to repair your steering wheel, I was also very pleased with the result.

I hope the sale goes well and thank you for the media advice that you gave me.

Regards

Wayne

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