Dance World Reviews 

104
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times, noting that orders often arrive the very next day in perfect condition. Consumers love the wide selection of beautiful items and highlight the impressive quality across all available products. People also find the online ordering process extremely intuitive and truly appreciate the exceptionally helpful customer support team. However, some people mentioned that their parcels faced frustrating delivery issues or arrived with dusty, damaged packaging. A few reviewers also noted occasional missing items or packages going missing during transit before receiving quick replacements.

What people talk about most

Product

People report positive experiences with product, highlighting the impressive quality and wide selection of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Order

Customers had positive experiences with order, highlighting fast shipping and helpful customer service.... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent condition and amazing fit... See more

Service

Consumers find service to be exceptionally positive and reliable. People consistently praise the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dance World is one of the best dance shops out there. They have a great selection of brands, including my favourite Yumiko leotards. My orders always arrive quickly and packaged perfectly.

Company replied

Rated 5 out of 5 stars

The customer service was extremely supportive and responded very quickly. Very trustworthy – I’m really impressed. I placed an order and asked for urgent dispatch and delivery because I realised I had... See more

Company replied

Rated 5 out of 5 stars

I phoned the shop to enquire about product description and sizing. The staff member was very helpful and honest. Delivery was prompt and beautifully packed with clear instructions re: Returns Polic... See more

Company replied

Rated 5 out of 5 stars

Im a busy lady who doesnt have much time to go into town to the shops. I really needed to dust off my Ballroom slippers to get started with my dancing again, only to discover my soles were r... See more

Company replied


Company details

  1. Dance Store

Written by the company

With over 45 years of experience, Dance World has grown to become one of Europe’s leading retail dance brands, rooted in a deep passion for the dance community. As a proud family business, we’ve built a legacy of trust, quality, and dedication that has made us the destination of choice for dancers and performers across Ireland and beyond. In 1999, Dance World launched one of Ireland’s first e-commerce stores, pioneering the way dancers could access top-quality gear online. Over the years, our website has transformed into a modern, user-friendly platform, offering everything dancers need—from ballet to tap, jazz to contemporary. With worldwide shipping, we make it easy for dancers everywhere to find the perfect fit. Our mission is simple: to support dancers of all levels, from beginners taking their first steps to seasoned performers gracing the stage. We pride ourselves on offering exceptional products, expert advice, and a shopping experience that reflects our commitment to the art of dance. As a family-run business, Dance World remains at the heart of the dance community, bringing passion, expertise, and care to every customer interaction. Together, we help dancers shine.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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4.8

All reviews

(104)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, ordered several items and the fast delivery, easy returns and fast refund policy really makes it a pleasure ordering. Items purchased gorgeous too. Fantastic customer service and experience shopping online. Thanks

May 2, 2025
Unprompted review
Dance World logo

Reply from Dance World

Thanks so much, Lorraine! We're thrilled to hear everything from the delivery to the returns process made your experience such a smooth one — and even happier that you loved the items themselves. Really appreciate your kind words and support!

Rated 5 out of 5 stars

Amazing

The quality is so good. It is more green than gray, but the color is so beautyful. Fits perfect.

April 11, 2025
Dance World logo

Reply from Dance World

Thanks a lot, Salme! Delighted to hear you’re happy with the quality and the fit — and yes, that shade definitely has a gorgeous green tone to it! Appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Great customer service

Great customer service! My package got lost/delayed and they looked into the situation immediately. I got my package not long after.

April 8, 2025
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Reply from Dance World

Thanks so much, Sara! Really glad we could get things sorted quickly for you — we know how frustrating delays can be, so we always try to jump on it right away. Delighted it all worked out in the end!

Rated 5 out of 5 stars

Really good service

Really good service , descriptions of products were accurate and delivery was super fast!!

April 18, 2025
Unprompted review
Dance World logo

Reply from Dance World

Thanks a million, Amanda! Delighted to hear everything arrived quickly and matched your expectations — we put a lot of effort into making sure our product info is spot on. Really appreciate your support!

Rated 5 out of 5 stars

Super quick delivery and convenient…

Super quick delivery and convenient returns procedure

April 12, 2025
Unprompted review
Dance World logo

Reply from Dance World

Thank you so much! We’re really glad to hear the delivery and returns process worked smoothly for you — we know how important convenience is, especially when ordering dance gear. Appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Dance World always delivers quality. Both online and in store shopping always meets customers expectations. Fast shipping and free returns in Ireland.

April 10, 2025
Unprompted review
Dance World logo

Reply from Dance World

Your kind words really mean a lot to us. We always aim to give every customer a great shopping experience. Thank you for sharing and keep on dancing! Dance World Team

Rated 5 out of 5 stars

Orders from Dance World

I ordered twice from Dance World and the service received was excellent. Especially the help that I have received from the customer service for online orders. I've phoned them, as I wasn't sure about what size to order and the lady in charge went above and beyond to help me getting the right size. I am gladly recommending this shop to everyone that needs to buy dance related items.

April 1, 2025
Unprompted review
Dance World logo

Reply from Dance World

Hi Elizabeta. Thanks so much for your kind words! We're delighted to hear our team could make your experience smooth and stress-free – especially when it comes to getting the right fit. It means the world to us that you'd recommend Dance World, and we really appreciate your continued support. x The Dance World Team

Rated 5 out of 5 stars

Delivered in short time .

Delivered in short time .
Proper packaging.

March 27, 2025
Dance World logo

Reply from Dance World

Thank you Veronique. We put a lot of work into how we present our packages to be shipped across Europe. Appreciate you taking the time to review our service. Have a lovely week. Dance World Team

Rated 5 out of 5 stars

Everything is superb

Nice packaging, kind costumer service, quality products!

March 14, 2025
Dance World logo

Reply from Dance World

Thank you so much for your lovely feedback! We're so glad to hear you enjoyed the packaging, service, and product quality. Your support means a lot to us — we hope to see you again soon!

Rated 2 out of 5 stars

Very slow delivery service

Very slow delivery service. I paid about 12 EUR for the shipment, and one week after my purchase, it appears the parcel hasn't been delivered to the shipping company yet

March 18, 2025
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Reply from Dance World

Hi Marc, we are really sorry to hear about the delay and completely understand your frustration, especially after paying for shipping. This isn’t the experience we want for our customers. The order was shipped in time, however, there was a hold up in France due to a French port and dock workers strike. A team member followed your order closely. Thanks for your patience, and again, apologies for the inconvenience.

Rated 5 out of 5 stars

5 Stars

fast, reliable, perfect

March 13, 2025
Dance World logo

Reply from Dance World

Thank you for the 5 stars! 🌟 We’re so happy to hear you loved the experience! Can’t wait to have you back!

Rated 5 out of 5 stars

Great delivery service

Great delivery service. The dance shoes were not available in my size in the shop but the staff member was very helpful in accessing them from another branch & posting them out.

February 1, 2025
Unprompted review
Dance World logo

Reply from Dance World

We're delighted to hear you enjoyed our service! We appreciate your support and look forward to serving you again soon, Dance World Team 😊

Rated 5 out of 5 stars

Fantastic Service & Great Quality!

My package was delayed due to the shipping carrier and bad weather, so I reached out via email for an update. I was impressed with how quickly they responded! They explained everything clearly, were friendly, and reassured me throughout the process.

When the order finally arrived, I was so happy with the quality of the clothes—they were even better than I expected! It was a gift, and my little friend absolutely loved them. Amazing experience overall!

January 28, 2025
Dance World logo

Reply from Dance World

Thank you for your patience and for sharing your experience! We're glad to hear our team could assist you well. We truly appreciate your support and look forward to serving you again, Dance World Team 😊

Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service

February 4, 2025
Dance World logo

Reply from Dance World

We're delighted to hear you enjoyed our fast online service! We appreciate your support and look forward to serving you again soon, Dance World Team 😊

Rated 5 out of 5 stars

Very speedy delivery

I ordered online, and it was delivered within 10 hours! Amazing service (especially given that it's Christmas and the postal service is busy)

December 15, 2022
Unprompted review
Dance World logo

Reply from Dance World

Thank you very much 😊

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