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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, praising the team's responsiveness, helpfulness, and willingness to resolve issues. Many people are very happy with the quality of the products, describing them as amazing, high-quality, and well-made, often exceeding expectations. Reviewers also appreciate finding unique items that are difficult to locate elsewhere. However, some people were dissatisfied with the product quality, mentioning receiving items that felt cheap, were not as described, or did not meet expectations regarding quality and authenticity. There were also concerns about delivery times, with some customers experiencing significant delays and issues with tracking information. A few customers noted that sizing could be inconsistent, recommending ordering a size up.

What people talk about most

Product

Consumers find product quality and authenticity to be ambiguous. While many reviewers praise the exceptional... See more

Quality

Reviewers highlight ambiguous aspects of quality. While many customers praise the exceptional quality, noting... See more

Order

People report ambiguous experiences with order. While some customers praise the easy buying process, clear... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced timely... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While initially thinking I had made a mistake ordering from Danezon due to a long- time waiting for my sweatshirt and having to make three e-mail tries before receiving a response, Danezon came throug... See more

Company replied

Rated 5 out of 5 stars

Unique NFL Fan gear shipped right to your door step! We were not sure what to expect being first time customers. We were blown away by the quality of the products, the colors and the updated style. To... See more

Rated 5 out of 5 stars

The quality of this sweatshirt is amazing. There were some problems since this was a new special order, but the company contacted me multiple times and gave me the option to cancel for a full refund... See more

Company replied

Rated 5 out of 5 stars

I went on line to order the 49ers field t-shirt worn by the staff of the Coaches. After communication with Danezon pertaining to the design of the item I question if the logo was embroidered or sil... See more

Company replied


Company details

  1. Western Apparel Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Online Marketplace
  5. Women's Clothing Store

Written by the company

We are fashion company selling our signature apparel along with movie/tv-series inspired apparel.


Contact info

3.9

Great

TrustScore 4 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came early

Came early, not cheap. I love it

October 2, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Tate,

We’re so glad to hear that your order arrived earlier than expected and that you loved it! 🙌💙 Your kind words truly mean a lot to us.

We always aim to balance quality with fair pricing, and we’re grateful for your honest feedback. Knowing you’re happy with your purchase makes our efforts worthwhile. ✨

Thank you once again for choosing us, we’d love to serve you again in the future! 🤝

Rated 5 out of 5 stars

Danezon took me by surprise

Danezon took me by surprise. I was unhappy with a purchase thinking that I was at a loss for my money and product. I contacted them and immediately they settled this issue with me and I am now happy with the result and may purchase something from them in the future. Thank you so much for your excellent communication and service. Five stars !

October 1, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Raquel,

Thank you so much for sharing your experience with us! 💙 We truly appreciate your patience and understanding throughout the process. Our team always strives to resolve concerns quickly and transparently, so it means a lot to hear that you are satisfied with the outcome.

We’re so glad we could turn things around for you, and we’ll be delighted to serve you even better again whenever you’re ready 🌟.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Amazing Quality

The fabric and materials are high quality and the embroidery was perfection.
My niece wanted a sold out limited edition hoodie and Danezon did not disappoint! The specialized item was worth the time and is actually spot on actually it’s a bit better, my niece loves the finished product.

August 28, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Raye,

Thank you so much for your kind words! 🌟 We’re thrilled to hear that your niece loved the hoodie and that the quality and embroidery exceeded expectations. It’s always our goal to deliver products that bring joy and satisfaction, especially when it comes to those hard-to-find, special pieces.

We truly appreciate your trust in us and look forward to serving you again with the same dedication and care. 💙

Warm regards,
Team Danezon 🖤

Rated 5 out of 5 stars

Great site

Great quality products and accurate shipping timeframe.

July 1, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Michael,

Thank you for your wonderful feedback✨! We’re delighted to know that you’re happy with the quality of our products and that your order reached you right on time. Providing both reliable service and great quality is what we strive for every day.

We truly appreciate your trust and look forward to serving you again soon.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Love it

The quality of the sweatshirt was far more exceptional then i expected. I bought a katseye sweatshirt for my granddaughter and she loves it. She want to wear it everyday. So it has been washed several times. She wore it for picture day. So we will always have a memory of it. Lol it was originally ordered on August 29th.. it took about 4 weeks to arrive in Canada,but honestly well worth the wait.

September 21, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Marlene,

Thank you so much for sharing such heartfelt feedback! We’re truly delighted to hear that your granddaughter loves her Katseye sweatshirt and even chose to wear it on picture day — what a beautiful memory to treasure forever. 💙📸

It warms our hearts to know that the quality exceeded your expectations. Your patience with the shipping time and your kind words mean the world to us. 🙏

We’re so grateful to have wonderful customers like you in our journey. Wishing you and your granddaughter many more happy moments together in the future! 🌼✨

Warm regards,
Team Danezon

Rated 5 out of 5 stars

I m so delightful for your kind and…

I m so delightful for your kind and prompt response from support ,you set example of how the customer service should be... , who ever work for your company are the most fortunate and blessed employees
Keep.doing good work
Take care

September 25, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Mani,

Thank you so much for your wonderful words and 5-star review! 🌟 We’re truly delighted to know that our support team could make your experience smooth and positive. Your kind appreciation motivates us to continue delivering the best service possible. 🙌

We feel fortunate to have amazing customers like you, and we’ll keep working hard to live up to your trust. 💙

Take care, and we look forward to serving you again!

Warm regards,
Team Danezon

Rated 1 out of 5 stars

Stole my Brothers money

Stole my Brothers money. Didn’t put through the order but took the money from the account. Scamming bastards. Do not trust this company for a damn thing. If this isn’t resolved I will be taking this further.

September 20, 2025
Unprompted review
Danezon logo

Reply from Danezon

Hello Saunders,

Thank you for contacting us.

Firstly, please rest assured that we are not involved in any fraudulent activities, nor do we ever intend to scam our valued customers. We always operate with integrity and transparency, and our goal is to provide excellent service and quality products.

After carefully reviewing your case with our accounts department, we can confirm that your orders were not successfully processed, and no payment was received on our end. As per our records, the payment was not transferred to our payment gateway, and it has already been reimbursed back to your bank account. For reference in an email, we have attached receipts showing the declined transaction status.

We kindly request that you confirm with your bank to ensure that the funds have been credited back to your account. Sometimes card-related errors occur on the bank’s side, which may cause such discrepancies.

We also want to clarify for our valued customers reading this that you may not have had all the accurate details at the time of posting, and such statements risk misleading others. We are a transparent company and always resolve such matters promptly and honestly.

Thank you for your understanding as we work to ensure everything is settled fairly.

Warm regards,
Team Danezon.

Rated 1 out of 5 stars

Fake products with just a small hint

Fake products with just a small hint, only try to scam the users and ride on the oasis hype.

September 9, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Stefan,

We’re truly sorry to read your feedback. However, we would like to clarify that the item you purchased was never falsely advertised as an original. Some products are clearly described as recreated versions in both the product description and our Terms & Conditions. Transparency is important to us, and many of our customers have been satisfied with the quality of these recreated items, as seen in other reviews.

We understand that expectations can differ, especially when it comes to collaborations like Oasis × Adidas, which inspire a lot of hype. Still, our intention has never been to mislead. If at any point you felt unsure about your purchase, we always encourage customers to reach out before placing an order so we can explain the details openly.

Thousands of customers worldwide enjoy our apparel for its quality and value. While your review describes us as a “scam,” we respectfully disagree, as we have consistently provided clear product details, fair resolutions, and responsive service.

We respect your opinion, but we also hope others will consider the full picture reflected in our wide range of customer experiences.

Rated 5 out of 5 stars

Amazing it looks real

Amazing it looks real

August 21, 2025
Unprompted review
Danezon logo

Reply from Danezon

Thank you, Jose! We’re glad to hear you loved the item and how real it looks. We truly appreciate your support!

Warm regards,
Team Danezon.

Rated 5 out of 5 stars

Better Than Expected

To be honest, I had a few doubts initially after seeing some mixed opinions online, but I still decided to place an order and I’m actually glad I did. Their customer service was responsive, handled all my queries and kept me updated throughout. The jacket I received was indeed a master copy, but considering the price, the quality and fit were genuinely impressive.

July 4, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Ali,

Thank you so much for giving us a chance and for sharing your thoughtful review! 🌟

We truly appreciate your honesty and are delighted to hear that your experience turned out better than expected. It's always our goal to provide responsive support and deliver best-quality products that bring real value. Knowing that you’re happy with both the jacket’s fit and quality means the world to us!

Warm regards,
Team Danezon.

Rated 2 out of 5 stars

Misleading Advertising

The problem being, they advertised a fake as an Adidas product in a big typo Headline. They didn't even bother to use quotation marks, they simply wrote Adidas upfront ! In the lower part, after lots of other information, in small letters it says "recreated" product. In our mail correspondence they than argued, that they clearly mentioned that!? I suppose Danezon and me must have quite a different view on what "clearly mentioning" means. At least I got my money back.

July 14, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Daniel,

Hope you're doing well!

We truly regret that you felt misled by the way our product was advertised. However, we would like to clarify that the product in question was never falsely labeled. The term “recreated” was clearly mentioned both in the product specification description and in our Terms & Conditions. From the beginning, our intention was never to mislead you or any customer.

Despite everything, we promptly processed your full refund without hesitation and also provided proper documentation for your peace of mind. We took the initiative to resolve this matter sincerely and respectfully.

It’s disheartening to see a public review that disregards these efforts. Humanity still values fairness, and we believe that if our intentions were to deceive, we wouldn’t have offered you a refund or clarified the product details at all from the start.

We truly hope you'll reconsider your review, as it doesn't reflect the complete truth of the situation and negatively impacts our hardworking team.

Thank you once again for your time and understanding.

Warm regards,
Team Danezon.

Rated 5 out of 5 stars

I couldn’t ask for better service

I couldn’t ask for better service. Nothing is too much trouble. The kindness I was shown moved me to tears. I would have no doubts about using them again, they have been fair throughout.

July 15, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Miss Walton,

Your beautiful words genuinely moved our entire team — thank you for sharing such a heartfelt review. We’re truly humbled to know that our support made a difference for you. Your kindness, understanding, and trust mean the world to us.

We're beyond grateful to have had the chance to assist you, and we’ll always be here whenever you need us again.

Wishing you warmth, strength, and happiness always. 🌼
With care,

Team Danezon 🖤

Rated 1 out of 5 stars

Still Scamming

You know what’s so sad is the fact that this company still sell and promotes this BS. When they tried to scam me. I was able to get my refund through my bank as a scam/fraud. BBB, FTC, and US Customs were notified but this company never replied back. All the partial payments for returns, along with not having to speak to a live person. The games this company tried to play. DO NOT BUY FROM THESE SCAMMERS. They better not reply to this post. If so I’ll put the whole transcript on the site between the company and myself so people can get a clear understanding of the type of BS they trying to sell and the stress they have caused in my life over a darn refund. Let’s all come together to take down this site. I will continue to fight against shady companies like this one and all others,
Thank you

May 25, 2025
Unprompted review
Danezon logo

Reply from Danezon

We sincerely respect every customer's voice, including yours, and always strive to ensure a fair, secure, and trustworthy shopping experience.

However, we must clarify that the claims made in this review are not only inaccurate but also misleading. The review was posted under an unverified name with no traceable order details, and we were never contacted with a valid order ID or proof of purchase for resolution.

Transparency matters to us — at Danezon, we strictly follow industry-standard practices. Our customer service team operates with full honesty, and we’re always available through email for real-time order assistance, returns, and refunds. We never “ignore” our customers — every genuine concern gets a proper resolution, and we never withhold refunds when due.

Thousands of satisfied customers worldwide continue to receive and enjoy our products, which is why we find it unfortunate that false accusations are being used to mislead others.

If you truly had a bad experience, we encourage you to reach out again with verified order details via email — we’d be happy to review and assist professionally.

At Danezon, we believe in truth, responsibility, and respectful dialogue.

Thank you,
Team Danezon

Rated 5 out of 5 stars

Great support.

Great support.
Fast reply and they really take care of your issue very well.

June 30, 2025
Unprompted review
Danezon logo

Reply from Danezon

Thank you so much, Melina!

We truly appreciate your kind words — it's our pleasure to assist you quickly and thoroughly. 😊

Team Danezon 🖤

Rated 1 out of 5 stars

DONT BUY ANYTHING

The item arrived with ink stains on both sleeves. I tried to get an exchange for my $144 purchase, but they only offered partial refunds starting at 25$.
Their refusal to follow The Consumer Right Act for UK residents must be taken seriously.

DON'T USE THIS COMPANY!

Their comments about me not reaching out....I would have thought 5 emails were enough...

Oh yes, I am not misleading anyone about you....

USELESS

May 28, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Paul,

We genuinely appreciate your feedback, and we’re truly sorry to hear that you're still dissatisfied despite our best efforts to resolve the issue.

We understand the frustration of receiving an item that didn't meet expectations. As soon as you brought the issue to our attention, we offered multiple resolution options—including a full refund without requiring a return, or a generous $110 partial refund with the item kept, which you accepted in writing. We proceeded accordingly and credited the agreed amount promptly.

Please rest assured that our actions were driven by a sincere commitment to fairness and customer satisfaction. Misleading impressions may affect other valued customers who rely on honest experiences.

If you were unsatisfied or required a full refund, you could have simply reached out to us directly. By posting such a review without contacting us first, you may unintentionally mislead other customers. We’re always here to help, and your satisfaction is important to us.

If you still wish to request a remaining refund or have any concerns, please let us know and we’ll address it immediately.

Warm regards,
Team Danezon.

Rated 1 out of 5 stars

Not only did the product not arrive at…

Not only did the product not arrive at first, the company asked to pay an extra 50 dollars for a jacket that costs 100, and when it arrived, it turned out to be a fake.

April 2, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Polina,

I hope you are doing well.

We are truly upset to see your negative feedback, and we value transparency in all our dealings. Since you have shared your side of the story, we would like to present ours as well.

From the beginning, we have been cooperating with you, repeatedly providing proof that your order was delivered. However, despite our efforts, you claimed it was not received. Even though this situation resulted in a loss for us, you initiated a dispute. Still, as a gesture of goodwill, we offered to reship your order while only requesting you to cover the shipping cost, not the full amount.

It is deeply disappointing to see that our goodwill is being misrepresented. Regardless, we have already shared all relevant details via email. Kindly check your inbox for a complete response.

We appreciate your time and understanding.

Best regards,
Team Danezon.

Rated 1 out of 5 stars

This place is a rip off

This place is a rip off. DO NOT purchase here. Not only do they produce fake merchandise they will not ensure receipt of product or allow you to return the fake product. BUYER BEWARE!!!!

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

i order a dodgers jacket never received…

i order a dodgers jacket never received be careful with this company a think is fake

February 12, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Wenderlin,

We hope you’re doing well.

We couldn’t find any order under your name in our records. Could you provide your order ID so we can check this for you?

For further assistance, please reach out to us at sales@danezon.com.

Best,
Team Danezon

Rated 1 out of 5 stars

Horrible service

Horrible service. No contact after several emails to sales, chat no. Responsive, support email is non functioning. Total scam company. Have reached out to BBB,atty general, law firm that specializes in intelectual property as they are fraudulent in advertisements

March 10, 2025
Unprompted review
Danezon logo

Reply from Danezon

Dear Alane,

We sincerely apologize for any frustration or inconvenience you have experienced. Please rest assured that Danezon is a legitimate business, and we are fully committed to providing quality products and responsive customer service.

We have responded to your emails multiple times (approximately 3 to 4 times); however, it appears we have not received a response from you. We kindly request that you check your spam, junk, or promotions folder in case our emails were filtered there.

Our support team is always available to assist you, and we are more than happy to resolve any issues you are facing. Please reply to this email or reach out to us again, and we will make sure to address your concerns as quickly as possible.

We truly appreciate your patience and look forward to resolving this matter for you.

Best regards,
Team Danezon

Rated 1 out of 5 stars

jacket never showed

jacket never showed, payed 100 such a scam

August 24, 2024
Unprompted review
Danezon logo

Reply from Danezon

Dear Caddy,

We hope you’re doing well.

We couldn’t find any order under your name in our records. Could you provide your order ID so we can check this for you?

For further assistance, please reach out to us at sales@danezon.com.

Best,
Team Danezon

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