D'Angelico Guitars Reviews 

easy ordering, great offerings !

Unfortunately one of the knobs is messed up (tone) and the pick up seems slanted, resulting in feedback from the low E string when I’ve played it.

Beautiful guitar, playable right out of the case. Great tone playing thru a Roland JC 22 amp. Workmanship on the korean guitarl is top notch with nice straight neck and low set up on the strings. Could not be happier with the guitar. Thaks

Bought a beautiful guitar in the Aspen store. Garland was my sales person who was very knowledgeable and accommodating. It was a very non pressured transaction and we were able to get in and out the door quickly. I was a great experience. It’s too bad this store is closing because I would buy another one from Garland!

Delivery on time. Gig Bag was dirty in the sealed box. Not sure if it had to be resealed in transit

Excellent pickguard for my EX SS. Fast Shipping! Would have liked to have purchased the bracket and screws through D'angelico, but wasn't too difficult to find online. 5stars!

The T-shirt itself is great. Nice quality material, printing on it is nice and clear.
I received notification that the product was shipping, but then the updates showed for about 3 days that ‘label was created and waiting for USPS to receive it’. Then, when it was finally shipped it took 3 days.
It was shipped from Cincinnati….i live in Cincinnati. About 6 miles from the place it was shipped. So, shipping process definitely needs improving. Don’t send a “notification of shipping “ if only a label has been generated, then it sits for 3 days.

Service was a disgrace to the D’Angelico name.

Great service by Garland. Wonderful shop and love the Deluxe.

Just T-shirts, but everything shipped quickly and had no issues!

I setup me new EX1 serial number and information, and it stated that I could get 30% off accessories, once filled out. Did that online. Then it gave me 20% off on accessories. So I went to accessories and purchased a hard case for my new Premier EX1. Tried to enter the discount given. did not work. Needing the case, I paid for it. emailed sales about it. They seem to think that a hard case for one of their guitars is not an accessory, even though, it is under accessories. Change it. Dee

Easy to navigate and fast
Thx Di Angelico ☮️

Never received my full order, email customer service twice with no response and no refund. Worst customer service I’ve ever experienced. Will never order from this worthless company again!!!!

12 days ago I ordered 2 guitar straps.
No tracking #
No answer to my inquiries. Waiting.

Great shopping experience because of the easy to use and navigate website. Great product selection. Timely shipping.

The pick guard doesn't fit can't get in touch with customer support.

I love the guitar. Everything about it is exactly what I wanted. There was only one problem. I purchased the Excel 16. The pick guard was not fitted very well and required several adjustments of the mounting bracket to fix the problem. On this model, the pickup is attached to the pick guard. When it arrived, the pickup was resting on the 6th string. Someone had placed a stack of foam backed adhesive tape under the pickup to pull it down but the tape had pulled loose. I think the people manufacturing the guitar did not want to take the time to adjust the bracket and mount the pick guard correctly. That should not happen on a guitar this expensive.

Well, the buying experience was a bit difficult since they use the SHOP app. I did not get tracking information. I struggled to find a way to contact customer service, and that is handled by a 3rd party as well. The first hard shell guitar case came broken But I must say that their customer service person did a great job and replaced the broken case right away.

DAngelico Excel B excellent tone and playability.