Always great ordering from D'Angelico direct. My only small gripe is the color choices of some other parts...like Scalini pickguards are limited. If D'A carried more colors, specifically pearled cream... See more
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Company details
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D’Angelico Guitars is an American musical instrument manufacturer and guitar brand based in Manhattan, New York.
Contact info
141 W 28th Street, 4th floor, 10001, ny, United States
- 6464608472
- info@dangelicoguitars.com
- dangelicoguitars.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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No links to certain products
There's no link in your hamburger menu to your apparel or anything else. There's a guitars link, but I don't know if you sell anything else I want because I can't browse it.
Good, Personal Service
Good, responsive and personal service. I had s problem and it was a person with name who helped me. He showed concern for my issue.
Nice quality
Everything!
Horrible customer service
First, it's next to impossible to actually speak to a customer service representative. They rarely respond to emails or the web page request. I ordered a truss rod cover online. It took three days to ship. They forgot to seal the envelope, so the item was lost in transit.. envelope arrived empty. It took another three days to ship the replacement.

Reply from D'Angelico Guitars
While I was not happy that my tailpiece…
While I was not happy that my tailpiece broke at the hinge, speed of service in getting a new was great. I replaced the old tailpiece, set it up, and am back up and running with minimal down time. Thanks.
Beautiful guitar and very happy with…
Beautiful guitar and very happy with the purchase. I’m going to make some modifications but my questions regarding replacement parts and/or specific d’Angelico parts eg specs for upgrading were met with vague responses that didn’t help at all so I’ll be getting a luthier to assess what is required. Overall an enjoyable experience however.
Fast Arrival
The items arrived very quickly. I had a question about the order which was answered thoroughly and promptly.
Great sounding guitar
Great sounding guitar. First one i received had a couple blemishes on the back. Took it back to Guitar Center ordered another and that on had fret buzz on the first fret of one of the strings to where it buzzed and muted the string at the same time. Loved the guitar but took it back.
Update: response to D'Angelico. The guitar that I'm talking about is the D'Angelico Premier Series Gramercy CS Cutaway Orchestra Acoustic-Electric Guitar Vintage Sunburst- Guitar Center exclusive. I ordered both in store from Guitar Center one i had sent to the store and the second one was sent to my house. It is great guitar sounds great and looks even better but just had those issues with it. I had been looking into buying since December 2024 I would still like one they sound and look great.

Reply from D'Angelico Guitars

Reply from D'Angelico Guitars
Fast delivery

Reply from D'Angelico Guitars
Stellar customer service
The customer service and personal attention were prime. Beautiful guitar arrived on time and in pristine condition. Gracias
You guys are amazing
You guys are amazing! I am blessed to be an artist with the best company in the world.
Amazing instruments
Amazing instruments, with wonderful quality and style. Great build specs to (14" radious, ovankol, PUP's) - just a great brand
They require hardshell cases not gig bags
I ordered two cases they came in a timely fashion very happy completes the guitars.
Everything that comes from Dangelico is…
Everything that comes from Dangelico is absolutely fantastic. Speedy shipping, and the best quality by far these days. Keep it up, I’m a fan for life.
G
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