I ordered a bag on line last week and received an acknowledgment of the order so was surprised to receive an email on Saturday saying the order is out of stock. Shame that didn’t come up when I ordere... See more
Company replied
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See what reviewers are saying
Excellent service from start to finish. Delighted with my Skechers trainers. Brilliant price, and free postage. Big thank you.
Company replied
Excellent delivery experience this morning. On time and very professional and friendly two team members who unpacked the items and took away the packaging. They thanked us for our custom and we than... See more
Company replied
What a wonderful find. An independent family run department store which delivers high quality, competitive priced goods. I cannot fault. Good communication and excellent product. I would not hesita... See more
Company details
Written by the company
Daniel of Windsor was originally established in 1901 by Walter James Daniel and has always remained a family-run independent store. Our range of departments includes a wide range of luxury goods from hundreds of premium brands across a selection of departments. You will find a selection of luxurious items within our wide range of departments, including: furniture, home furnishings, toys and games, and luxury fashion for men, women and children. As well as sports and leisure clothing and equipment, baby and nursery, alongside luxurious gifts for your loved ones. If you’re looking for gifting, designer homeware or even for contemporary fashion - make sure to browse the full selection across our departments. We like to deliver the best in-store experience, so you will find a wide range of services and concessions within our stores. From in-store dining at Heidi & FOGGs, to Gait Analysis, to Lingerie Fitting services.
Contact info
120-125 Peascod Street, SL4 1DP, Windsor, Berkshire, United Kingdom
- 01753801000
- enquiries@danielstores.co.uk
- danielstores.co.uk
4.0
Great
238 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely product and quick delivery.
Lovely product. Easy to use website. Very quick delivery.
September 6, 2022
Reply from Daniel of Windsor
Hi Catherine,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
First class service
First class service. The airfryer had a small piece of loose plastic inside the door. They requested that I immediately return the item and a few days later we had a brand new replacement. The item was being sold at a good price anyway. Very professional and a delight to deal with. My wife has gone cooking mad now makes me think I made a mistake.
August 15, 2022
Reply from Daniel of Windsor
Hi Thomas,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Excellent service …
Really pleased with our garden furniture. Service from the store was excellent, and their delivery drivers were helpful too.
August 28, 2022
Unprompted review
Reply from Daniel of Windsor
Hi Helen,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Delivered on time as promised
Smart ercol tall boy delivered on time in perfect condition
August 27, 2022
Reply from Daniel of Windsor
Hi Colin,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Better if I were informed if the…
Better if I were informed if the progress of the order via email. I had to chase the progress
August 24, 2022
Reply from Daniel of Windsor
Hi There,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're sorry the communication did not reach your expectations we have passed this onto the relevant department and will be working on this in the future.
Best wishes, Daniel Customer Service
Great Service
Having sent me the wrong sized suitcase it was picked up and replaced so quickly with many apologies! V good service
August 20, 2022
Reply from Daniel of Windsor
Hi There,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Ordered online
Ordered online, it was here the next day. Brilliant Thank you
August 19, 2022
Unprompted review
Reply from Daniel of Windsor
Hi Diane,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Great thanks.
August 19, 2022
Reply from Daniel of Windsor
Hi Abbey,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Daniel Department Store
Really great price for my trainers, free delivery and very fast service. I will use again. Many thanks AAAA+++++
August 18, 2022
Unprompted review
Reply from Daniel of Windsor
Hi Tel,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Reply from Daniel of Windsor
Hi Daniel,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Prompt delivery and exactly what I need…
Prompt delivery and exactly what I need to buy was availabel
August 13, 2022
Reply from Daniel of Windsor
Hi Rosemary,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Very helpful and a good customer service
August 12, 2022
Reply from Daniel of Windsor
Hi Gary,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Great price and quick delivery
August 6, 2022
Reply from Daniel of Windsor
Hi Robert,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Very quick delivery
Very quick delivery, fantastic and simple packaging
Happy either the order
August 2, 2022
Unprompted review
Reply from Daniel of Windsor
Hi Tanya,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
A great shopping experience
A great shopping experience. I contacted the store to check something and get delivery information and then ordered online. Free delivery the following week was on time in a time slot and I got a phone call 30 minutes before too. The item was in perfect condition. Excellent.
August 2, 2022
Reply from Daniel of Windsor
Hi Roger,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Reply from Daniel of Windsor
Hi Michael,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the Product and service you received!
Best wishes, Daniel Customer Service
Good service great product, good communication, perfect purchase.
Good service, great product, good communication, perfect purchase.
July 24, 2022
Reply from Daniel of Windsor
Hi Graham,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
Disappointed
Item as expected and on time. Only rated a three as the Radley purse I bought for £75 did not come with a Radley dust bag or box.
I expected that these items would have been integral to the purchase, as having bought a purse, and then a bag a year later from another store selling Radley items, they did. Very disappointing as the item is a gift and would’ve been so much more special in its normal presentation bag and box.
I think Daniels website should have stipulated that these items would not be included. Sadly no time to return or I would have!
July 21, 2022
Unprompted review
Reply from Daniel of Windsor
Hi Nicola,
Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with the item you received. Please note we have replied to your email and if there is anything else we can do for you, please do not hesitate to contact us on: service@danielstores.co.uk
Kind regards,
Daniel Customer Service
very happy with product and price but…
very happy with product and price but very slow to deliver (1 month)
July 11, 2022
Reply from Daniel of Windsor
Hi Sarah,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the Product you received!
Best wishes, Daniel Customer Service
Excellent service and great value the
Excellent service and great value the
DeLonghi kettle we purchased was much cheaper than other retailers
Will definitely shop with Daniel’s again
July 8, 2022
Reply from Daniel of Windsor
Hi Julie,
Thank you for taking the time to leave your kind review, we really appreciate it.
We're so glad you were impressed with the service you received!
Best wishes, Daniel Customer Service
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