Dapper Street Reviews 

489
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic service! I’d been looking for Ugg ultra mini boots since the beginning of December for Christmas gift but out of stock everywhere, until Dapper Street came up on my search. I was a bit hesit... See more

Rated 5 out of 5 stars

Bought a Fred Perry jacket from Dapper Street. The web site is easy to navigate, and apart from the best price on the web, they have my size (L), where all the other sites only seem to stock S and X... See more

Rated 5 out of 5 stars

I had a very comfortable buying experience with Drapper Street. The shoes that I bought were Sebago Schooners which basically sell themselves. There are exactly as I expected, i.e. the best quality. T... See more

Rated 5 out of 5 stars

Before purchasing, I had a few questions about the gilet so emailed them. They replied quickly & answered all of my questions in great detail & in a friendly manner. The gilet arrived quickly & was w... See more

Company details

  1. Clothing Store

Written by the company

Dapper Street is a men's and women's clothing and accressories retailer. We have an ever growing catalogue of clothing and accessories and we're constantly looking to bring you the latest looks. We pride ourselves on our dedicated UK based customer service team.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

489 reviews

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4.7

All reviews

(489)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DAPPER

Iv been looking for ugg slippers for the wife and had no joy,but then I found dapper Street I was a bit sceptical at first as iv never heard of them but after looking at reviews I gave them ago and iv got to say fast delivery and product bang on the wife is over the moon with the ugg slippers thanks dapper Street.

February 3, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, you call through phone to process a return and they say you have to email. After several emails back and forth they say they'll accept the return for my shoes. I return said item and they send it back to me saying they can't process a refund because they've been worn. The shoes were tried on once and never touched again. Stay away if you happen to get the wrong size in something they won't accept your return!

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service AVOID.

I ordered a jacket from this seller on Amazon. Fair price and free returns.

Jacket arrived promptly and well packaged. Found to be a bit too big so returned with the intention or ordering the smaller size. Packaged posted and used the services provided by amazon.

Waited the 5 days for a refund but still had not heard anything. Waited another few days with no refund still so contacted the seller.

I was informed that the item had been posted, a delivery had been attempted and they were waiting on it to be redelivered. After 6 days the item still has not been delivered to them (on a monday) and my refund was not processed.

I contacted Amazon Customer Services who were fantastic with their assistance. They contacted the seller on my behalf urging them to issue a refund.

They refused. They advised that I contact evri to find out the status of my delivery.

Shocking level of customer service. Yes they supplied quickly. Yes it was my issue it was too large. But beware, this is a seller who will sell you what you ask for, but you are on your own when it comes to returning it to them the problem will be yours until they decide the outcome. Which may include refusing your return and sending the item back to you. At your expense.

Thankfully I bought through Amazon. Whi did refund about 30 minutes after contacting them about the issue with this seller.

Buyer beware. They do sell a lot of items and alot of customers are happy. Just remember this review. You might find yourself in a battle to get your money back for a simple return.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I’d been looking for Ugg ultra mini boots since the beginning of December for Christmas gift but out of stock everywhere, until Dapper Street came up on my search. I was a bit hesitant ordering from them (already come across a scam site selling these) but so pleased I did. Ordered what seemed like the only pair of size 5 in the country on Tuesday evening (at normal price, not inflated like some other sites) and they arrived Thursday morning. Will definitely recommend and use again.

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service and quick delivery.

Having never heard of Dapper Street, I checked them out after Google search results showed a great price for a pair of DM's from them.

Very happy with the cost and overall experience, happy to recommend.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Never received my order

I ordered over $85 worth of merchandise on October 14 and it is now November 16 and I have never received my order. I believe this is spam and I would never order from them unless you want to lose your money! P.S. They have no phone number to call either!!

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

First time ordering from Dapper Street…

First time ordering from Dapper Street and it was incredibly positive! Love the trousers I ordered (and such a great price), and the shipping was almost instant. I made the order Friday afternoon, and it was delivered Monday morning! Will definitely shop at Dapper Street more, thank you!

October 9, 2023
Unprompted review

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